Alternatives to Chatmizer

Compare Chatmizer alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Chatmizer in 2026. Compare features, ratings, user reviews, pricing, and more from Chatmizer competitors and alternatives in order to make an informed decision for your business.

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    Sendbird

    Sendbird

    Sendbird

    Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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    Chatfuel

    Chatfuel

    Chatfuel

    Chatfuel is an AI-powered chatbot and customer communication automation platform that helps businesses manage conversations across WhatsApp, Instagram, and Facebook. The software enables organizations to create automated messaging workflows for answering customer questions, qualifying leads, scheduling appointments, and following up with prospects. Its AI agents use business-specific knowledge to provide responses, recommend products and services, and guide customers through purchasing decisions. Chatfuel includes a no-code chatbot builder, customizable templates, and automated responses triggered by social media comments, direct messages, and advertising interactions. The platform also provides lead management, appointment booking, payment links, and integrations with customer relationship management systems. Built-in analytics allow businesses to monitor campaign performance, track lead generation activity, and evaluate the effectiveness of their messaging automation.
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    GetAiPilot

    GetAiPilot

    GetAiPilot

    GetAiPilot is a no-code automation platform for customer conversations and lead workflows across WhatsApp, Telegram, and voice calling. It provides AI chatbots for WhatsApp Business API, Telegram bots for channels, groups, and direct messages, and voice agents for outbound calls, lead qualification, appointments, and customer service. Teams can automate inquiries, sales funnels, follow-ups, bulk messages, and broadcasts. The platform includes a visual bot builder, CRM-related lead qualification, and analytics and reporting. Example uses include property inquiries, healthcare appointments, ecommerce order updates, education admissions and support, finance lead qualification, and restaurant reservations. It is designed for businesses and nontechnical teams seeking to automate customer-facing sales and support across messaging and phone channels.
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    AsistentiAI

    AsistentiAI

    AsistentiAI

    AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.
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    ChatGent

    ChatGent

    Factoryze

    ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.
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    Heyy

    Heyy

    Heyy

    Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.
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    Inboxi

    Inboxi

    IN General Digital Solutions LLC

    Inboxi is an AI-powered customer messaging platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, email and website chat into a shared team inbox. AI agents can answer from a business’s website, files, FAQs and product catalogue, respond in customers’ languages, and take actions such as creating orders, sending payment links, following up on abandoned carts, booking appointments and tracking shipments. Teams can assign conversations, add notes, manage contacts and campaigns, and hand chats to a person when needed. Inboxi also supports store and payment integrations, analytics, webhooks and an API, with a mobile app for handling conversations. It is designed for businesses that sell and provide customer support through messaging, including online stores, restaurants, clinics, real estate businesses, salons, training providers, travel agencies and delivery companies.
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    UChat

    UChat

    Smart Link

    UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.
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    Reflys

    Reflys

    Reflys

    Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.
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    Fliqr AI

    Fliqr AI

    Fliqr AI

    Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.
    Starting Price: ₹299/month; free plan
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    MOON Chat

    MOON Chat

    THE MOON Agency

    MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.
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    Botfay

    Botfay

    Botfay

    Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time.
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    Buzzspot

    Buzzspot

    Buzzspot.co

    Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.
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    Convarza AI

    Convarza AI

    Pronnel Technology

    Convarza AI is a cloud CRM for managing customer conversations across chat, email, and business calls. Teams can manage leads and contacts, review conversation histories, and assign conversations. Features include AI voice agents and chatbots, call flows, shared inboxes, workflow automation, campaigns, and staff follow-up. Agents can use a knowledge base, transfer conversations to a team member, and book appointments. Channels include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat; voice connections can use Twilio, Maqsam, or SIP. Teams can configure channels and calling workflows, connect interactions with contact records and tasks, and automate outreach in the same workspace. It is designed for sales, customer-service, and other customer-facing teams that need to organize multichannel interactions, qualify leads, and schedule appointments.
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    FluidTalk

    FluidTalk

    FluidTalk

    FluidTalk is an AI chatting engine for creators and agencies. You build an AI Character once, giving her a name, a job, a home city and a handful of lines in her own voice, and she then handles conversations across every inbox you run. What sets it apart is how she reaches your link. The conversation runs through stages you design yourself, with a gate between each one. A gate opens only when the lead gives something real, such as their city or their job. Until then your link is not among the things she can say, so she cannot send it early. FluidTalk writes the messages and your sending tool delivers them, so it is not tied to one platform. It connects to Instagram, X, Tinder, Bumble, Threads, TikTok, Snapchat and Reddit through partner tools, or to your own software via the API. Includes persistent memory, multi-language support, outbound messaging, handoff to human agents, and analytics per Character and platform. Usage based pricing, free plan available.
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    Zaptick

    Zaptick

    Zaptick

    Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.
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    JediDesk

    JediDesk

    JediDesk

    JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service.
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    InsertChat

    InsertChat

    InsertChat

    InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.
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    Make Agent Fast

    Make Agent Fast

    Make Agent Fast

    Make Agent Fast is a no-code platform for creating customer-facing AI agents from a business website. Users can configure agents for general assistance, sales and inquiries, customer service, or bookings and consultations; review agent answers before launch; and define permitted actions. Agents can answer approved questions, capture leads, assist with bookings, create support tickets, and hand conversations to a person. A customizable chat widget can be embedded on a website. The platform supports text chat and voice messages, with live voice and messaging channels available on eligible plans. Supported messaging channels include Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. The interface and guides are available in English, Uzbek, Korean, and Russian. Businesses can manage knowledge sources and monitor conversations. A seven-day free trial is available without a credit card.
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    The AI Co-Founder

    The AI Co-Founder

    The AI Co-Founder

    The AI Co-Founder is a hosted AI chat assistant for business websites. It builds a chatbot from a site's public pages to answer questions about products, services, hours, prices, and policies, respond in visitors' languages, and admit when it does not know an answer. When visitors are ready to buy, it collects contact details and sends the business the lead and full conversation by email or Telegram; leads can also go to Google Sheets, Zapier, Make, or a CRM. It can offer calendar booking during a chat. Businesses can add the assistant to WordPress with its plugin or embed it on websites including Shopify, Wix, and Squarespace using a line of code. The service is designed for small businesses and online stores that want to answer visitor questions and capture inquiries around the clock.
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    ChatNory

    ChatNory

    ChatNory

    ChatNory is a cloud-hosted AI chatbot and live-chat service for businesses. It learns from website pages, uploaded files, price lists, and product catalogs, then answers questions on website chat, WhatsApp, Messenger, Instagram, and Telegram. Its WordPress plugin adds a chat widget and syncs published pages and posts, plus WooCommerce product information such as prices, stock, SKUs, and categories, to a ChatNory account. The assistant supports 11 languages, can hand conversations to a human, check orders, book appointments, and create support tickets through connected systems. Teams manage conversations, leads, and analytics in ChatNory rather than hosting its AI on WordPress. Website owners can add the widget with a code snippet or shortcode, and WordPress content can sync automatically as it changes. A ChatNory account is required to use the WordPress plugin. A free plan is available.
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    Data2AIBot

    Data2AIBot

    Dreamious Inc.

    Data2AIBot is an AI customer support platform for businesses that want faster, more consistent customer conversations across Instagram, WhatsApp Business, and website chat. Businesses can train an AI agent using their own documents, URLs, website content, and business information, then use the same agent across multiple channels. The agent answers common questions 24/7, supports pre-sales and after-sales conversations, shares relevant information, and can hand a conversation over to a human when needed. Teams can manage conversations from one place and customize the agent's role and tone. Data2AIBot is designed to reduce repetitive messaging while helping businesses respond faster without building a chatbot from scratch.
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    DMly

    DMly

    DMly

    DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.
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    Chatlyfy

    Chatlyfy

    Aimsoft Technologies

    Chatlyfy is an AI-powered sales and customer support platform for business websites. Create customized chatbots trained on website URLs, PDFs, documents, and FAQs, then embed them with a lightweight widget. Chatlyfy answers visitor questions around the clock, captures leads, and preserves conversation history for follow-up. Built-in CRM features help organize contacts, pipelines, and tasks, while optional Live Assist enables human agents to take over conversations. Multi-bot plans let businesses and agencies manage separately trained chatbots for multiple websites from one account. AI model access is included, with no separate provider API key required. Chatlyfy helps small businesses and agencies simplify customer support and turn website conversations into sales opportunities.
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    12Bot

    12Bot

    12MONDAY TECHNOLOGIES LLC

    Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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    Waslo

    Waslo

    Tec-ads LTD (Waslo)

    Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.
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    BeeAssist AI

    BeeAssist AI

    BeeAssist AI

    BeeAssist AI is a hosted AI assistant platform for customer service, sales and business automation. Businesses train it on their website pages, uploaded documents and product feeds, then add its chat widget with a single script. It answers visitors from that content in 50+ languages, captures and qualifies inquiries, and passes unresolved conversations to a human with full history. For online stores, product-feed data lets it answer questions about products, prices and live stock. It also drafts replies to customer emails (IMAP) and provides conversation records and analytics. Teams configure response style, forbidden-claim rules and escalation. The service suits companies of any size — from online stores and professional services to mid-sized and industrial firms — with sales, internal-knowledge and content tools on higher tiers. Plans from €21/month with a 14-day free trial, no credit card required.
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    iTrafic

    iTrafic

    iTrafic

    iTrafic is a managed AI sales and customer-service agent for ecommerce stores. Connected to store catalogs and, where supported, order data, it answers questions about products, prices, stock, variants, and store policies. It helps shoppers compare and find products, get recommendations, assemble orders, and receive checkout links, with handoff to a person when needed. It can appear as a website chat widget and, depending on plan, operate on WhatsApp Business, Instagram, TikTok, and Facebook Messenger. The iTrafic team configures, tests, and operates the agent; customers review conversations in a dashboard. WooCommerce is verified in production. Medusa supports product search, comparisons, exact-size selection, and live price and stock checks; checkout and returns remain in development. Shopify and other API-based platforms are reviewed individually. It supports ecommerce product discovery, sales, and customer service.
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    MooseDesk

    MooseDesk

    Vegahub Technology

    MooseDesk is a customer support help desk for Shopify merchants that brings customer conversations and store-related support tasks into one workspace. Teams can manage tickets from email, live chat, social messaging, and other supported channels; use a shared inbox and ticket workflows; and publish a help center with FAQs and self-service content. The product also offers AI-assisted replies and chatbot features, order lookup and tracking support, and Shopify-connected customer and order context. It is designed for ecommerce teams handling pre-sale questions, order-status requests, returns, and post-purchase support. MooseDesk is delivered as a Shopify-connected web application, with a storefront chat widget for customer conversations.
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    Inletbase

    Inletbase

    Inletbase

    Inletbase is a hosted form backend and AI chatbot platform for website owners and teams. It accepts submissions from existing website forms through hosted endpoints or supported platform connectors, then organizes entries in a shared inbox, sends notifications, applies spam controls, and can trigger visual workflows, webhooks, CRM synchronization, or AI-written email replies. Users can also build chatbots trained on their own website pages, uploaded documents, text, and question-and-answer pairs, then embed the chat widget on a site. The platform provides lead capture, conversation review, human handoff, API access, and team administration from a shared dashboard. It is intended for businesses and developers that want to handle website inquiries without building a separate form-processing backend, and for teams that want to answer visitor questions from their own materials.
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    Mixdesk

    Mixdesk

    Mixdesk

    Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.
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    JoyzAI

    JoyzAI

    JoyzAI

    JoyzAI is an AI calling agent built for Indian SMBs selling through calls and WhatsApp. It handles inbound and outbound calls, answers queries, qualifies leads, captures customer requirements, books appointments, and follows up automatically. With low-latency, human-like conversations, JoyzAI makes customer interactions feel natural rather than scripted. It supports Hindi, English, and multiple Indian languages, with the ability to switch languages mid-conversation. Beyond calling, JoyzAI automates the actions that follow every conversation, including updating CRM records, creating tickets, triggering workflows, sending follow-ups, and routing tasks to the right teams. Businesses can connect their existing systems and automate the entire customer journey, from the first call to the next action.
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    Lynna

    Lynna

    Lynna Labs Ltd

    Lynna is a hosted AI assistant that answers website visitors’ questions using a business’s own website, documents and notes. Businesses add a snippet to show a chat side panel, or share Lynna’s hosted page and QR code. The assistant provides answers with links to their sources and routes unanswered questions, requests for a person and other cases needing human judgment to the team. Staff can assign questions to branches or departments and reply by email; replies can be saved to the knowledge base for future answers. Lynna supports website crawling, document uploads, conversation history, knowledge-gap summaries and visitor data controls. It is designed for UK businesses that regularly answer customer questions, including letting agents, trades, salons, clinics, professional services and other local businesses.
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    ClerkChat

    ClerkChat

    ClerkChat

    ClerkChat is a hosted AI support chatbot for small and mid-sized businesses. It ingests a company's existing material — public website pages, help documentation, PDFs and internal standard operating procedures — and uses that content to answer customer questions through a chat widget embedded on the site. The agent is designed to run unattended outside business hours. When a question falls outside what it can answer confidently, or when a customer asks for a person, the conversation is handed off to a human agent rather than looping. Conversation history is retained so the handoff includes context. Setup does not require engineering work. A business points ClerkChat at its site and documents, reviews the generated knowledge base, and installs a script tag. Common use cases include pre-sales questions, enrolment and booking enquiries, order and policy questions, and deflecting repetitive tickets from a small support team.
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    Chatway

    Chatway

    Chatway

    Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support.
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    WOZTELL

    WOZTELL

    WOZTELL

    WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.
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    Botias

    Botias

    Botias

    Botias is a cloud-based AI agent and shared inbox for small and midsize businesses that handle customer inquiries and sales through messaging channels. Businesses configure the agent with their services, prices, availability, and policies. It responds to customers, provides quotes, checks availability, books appointments or reservations, and sends payment links through Mercado Pago or Stripe on eligible plans. Depending on the plan, the shared inbox supports WhatsApp, Instagram, Messenger, email, and website chat; Telegram is available on the Business plan. Staff can monitor conversations and take over when a customer needs human assistance. Botias includes conversation history across plans; CRM segmentation and outbound webhooks are available from Growth. It also offers templates for industries such as hospitality, real estate, healthcare, food service, retail, fitness, and events. The free trial lasts up to seven days or 100 assistant replies, whichever comes first.
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    SocialAPI

    SocialAPI

    Zivaan Solutions

    SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.
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    CustomerEagle

    CustomerEagle

    RSG Digital

    CustomerEagle is a cloud-based customer support and sales platform for ecommerce, hospitality, retail, service, and SaaS teams. It combines a shared inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram with a customer record and tools for managing contacts, companies, and sales pipelines. Its AI assistant can answer routine questions using approved help-center content, PDFs, and website pages, with source citations, and pass uncertain or complex conversations to a human agent with context. Teams can publish a customizable website chat widget, create knowledge-base articles, review conversation and support analytics, and connect commerce data from Shopify or WooCommerce. Paid plans provide API access and webhooks, while integrations and channel availability vary by plan. CustomerEagle also supports workflows, routing, and human approval for sensitive store actions such as refunds.
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    BotSailor

    BotSailor

    BotSailor

    BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller System
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    AiChatSale

    AiChatSale

    PandaWM

    AiChatSale is a website sales-assistant service for organizations that want to answer visitor questions, qualify inquiries and hand conversations to staff. Pandawm describes an implementation process that selects approved company, product and service information, defines which questions the assistant may answer, and marks topics for human review. Qualification flows can collect a visitor's market, company type, use case, current system, urgency and preferred contact method. The service can define lead-routing ownership and hand-off summaries. CRM, messaging and notification connections depend on the agreed technical scope and permissions. AiChatSale is intended to support sales teams rather than replace staff or make final commercial decisions. The vendor notes that AI responses may be incomplete or incorrect and that availability can depend on hosting, connected services and model providers.
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    Maurie AI

    Maurie AI

    Maurie AI

    Maurie AI is a web-based platform for small businesses combining AI customer communications with tools for managing leads, service and marketing. Its website AI agent answers questions using a business’s website content, files and FAQs, and can capture leads. The AI phone receptionist answers calls, takes messages, books appointments through Google Calendar and can transfer callers to a team member. The platform includes a CRM for contacts, companies and interaction history; a shared inbox with AI-assisted replies and live-chat handoff; a public help center; and task views. Marketing features include email campaigns, landing pages, workflows, review management and local marketing. Maurie Docs supports quotes and e-signatures, and Maurie Pay accepts card payments through Stripe. It is available in a browser and iPhone app; features and usage limits vary by plan, and some functions are add-ons.
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    Wetarseel

    Wetarseel

    Wetarseel

    Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard. Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging. A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems. Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.
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    Squadico

    Squadico

    Squadico

    Squadico is a no-code, browser-based platform for creating and managing AI agents for business workflows. Users can configure agents with information from documents and web pages, connect them to business tools, and publish them on websites or messaging channels including Slack, Microsoft Teams, WhatsApp, Messenger, Telegram, and Discord. Agents can answer questions using company content, automate customer-facing and internal tasks, and hand conversations to a person when needed. Safeguards and approval steps help teams control what agents can access and do. Squadico brings agent setup, knowledge sources, tool connections, deployment channels, and human oversight together in one service.
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    Pinlyx

    Pinlyx

    Pinlyx

    Pinlyx is an omnichannel AI CRM that brings social messaging, email, live chat, sales pipelines, automation, and publishing tools into one platform. The unified inbox can consolidate conversations from channels such as Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, and website chat. AI agents and auto-responders can answer common questions, qualify leads, use company knowledge, and hand conversations off to human team members when needed. Pinlyx also includes contact management, deal pipelines, automation sequences, lead discovery, bulk messaging, templates, analytics, and revenue tracking. Its publishing tools let users schedule content across major social networks, while APIs, webhooks, MCP support, Zapier, and n8n integrations connect the platform with external systems. Pinlyx is designed for sales, support, marketing, and growth teams that want to manage customer conversations, lead generation, follow-up, and social publishing from a single workspace
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    Mark360

    Mark360

    Mark360

    Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
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    Botseller

    Botseller

    Botseller

    Botseller is an AI-powered CRM with autonomous sales agents that handle customer conversations 24/7 across WhatsApp, Telegram, Instagram, and Avito. The bots qualify leads, answer questions, follow up, and book appointments automatically — so businesses never lose a lead outside working hours. Built-in CRM with a visual sales pipeline, automation flows, broadcasts, and analytics. Trusted by 500+ small and medium businesses in real estate, e-commerce, beauty, education, and services. No-code setup, human-like conversations, and full control over when bots hand off to a live manager.
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    Atomic Chat

    Atomic Chat

    Atomic Chat

    Atomic Chat is an AI-powered conversational platform designed to centralize and automate customer communication across multiple messaging channels, enabling businesses to engage, qualify, and convert leads through real-time interactions. It unifies conversations from platforms such as WhatsApp, Messenger, Instagram, and Telegram into a single inbox, allowing teams to manage all customer interactions efficiently while maintaining full visibility and control. It uses AI agents to handle conversations through text, voice, and even image inputs, providing human-like responses that can answer questions, qualify prospects, schedule appointments, and follow up automatically, 24/7. It supports automation of customer service workflows and sales processes, including lead scoring, re-engagement campaigns, and personalized messaging sequences that improve conversion rates and reduce manual workload.
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    QualifyBase

    QualifyBase

    QualifyBase

    QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.
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    Inboxx.ai

    Inboxx.ai

    Inboxx.ai

    Inboxx.ai is a web-based customer communication automation platform combining AI voice agents, WhatsApp chatbots, and shared conversation workflows. It supports automated inbound and outbound calls, customer inquiries, lead capture and qualification, appointment booking and reminders, WhatsApp FAQs, notifications, broadcasts, and handoff to human agents. Teams can use conversation history, call logs, analytics, and role-based chat assignment to coordinate follow-up. The vendor describes CRM and e-commerce connections, API-based integrations, and multilingual voice and chat interactions. Inboxx.ai is intended for businesses handling customer calls and messaging, including sales and support teams in sectors such as real estate, e-commerce, healthcare, education, and restaurants. The vendor offers setup assistance and customized workflows alongside its dashboard tools.