Audience

Contact centers looking for a cloud-based communications platform to manage real time data and improve collaboration

About Carbyne

The most secure and interactive cloud-based communications platform for mission-critical contact centers. With Carbyne, every person counts. Shift mission-critical call centers into a new world of information exchange. Our technology is built on the cloud for quick solutions and fast implementation, using an interface that keeps call managers top of mind. With unprecedented simplicity and data collaboration, we ensure every call ends with a smile. All contact centers rely on live, ever-changing information. We assist emergency response teams and enterprises by providing a unified platform for real-time data and collaboration. Through the power of one platform, we enable contact centers to collect and distribute the right information at the right time. Our ecosystem of applications delivers all the right tools on one platform. Find out why Carbyne enjoys 100% customer retention. Unify the flow of audio, video, instant messages, third-party applications, IoT devices, and more.

Integrations

API:
Yes, Carbyne offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Carbyne
United States
carbyne.com/en/home/

Videos and Screen Captures

Carbyne Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Carbyne Frequently Asked Questions

Q: What kinds of users and organization types does Carbyne work with?
Q: What languages does Carbyne support in their product?
Q: What kind of support options does Carbyne offer?
Q: What other applications or services does Carbyne integrate with?
Q: Does Carbyne have an API?
Q: What type of training does Carbyne provide?

Carbyne Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database