Audience

Companies and sales teams interested in a lead generation software solution

About Callback Tracker

Callback Tracker is a communications suite application offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions. With Callback Tracker, compatibility is not an issue. Our application works with any website, and you’ll be finished with the installation in a matter of minutes. Forget about constantly updating your contact number or guessing at country codes or call instructions. You’ll get phone calls, live chat, SMS messaging, and email all from one tool. The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order. You’ll be able to easily flip between call logs, text messages, and chats to make sure your customers are getting the support they need. Callback Tracker even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.

Pricing

Starting Price:
$9 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Callback Tracker
Founded: 2012
United States
callbacktracker.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Training
Documentation
In Person
Support
Phone Support
Online

Callback Tracker Frequently Asked Questions

Q: What kinds of users and organization types does Callback Tracker work with?
Q: What languages does Callback Tracker support in their product?
Q: What kind of support options does Callback Tracker offer?
Q: What other applications or services does Callback Tracker integrate with?
Q: What type of training does Callback Tracker provide?
Q: Does Callback Tracker offer a free trial?
Q: How much does Callback Tracker cost?

Callback Tracker Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

Call Log
Call Recording
Call Routing
Caller Identification
Conversion Tracking
Keyword Tracking
CRM
Campaign Management
IVR / Voice Recognition

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Dashboard
Lead Capture
Lead Distribution
Campaign Management
Data Management
Lead Scoring
Performance Management