Alternatives to Airkit
Compare Airkit alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Airkit in 2026. Compare features, ratings, user reviews, pricing, and more from Airkit competitors and alternatives in order to make an informed decision for your business.
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Adobe Experience Manager
Adobe
Adobe Experience Manager is a content management platform that integrates digital asset management, content management systems, and digital enrollment tools. The platform features AI-based agents that automate workflows, governance, and content optimization. Experience Production Agent streamlines site updates and content migration, while Content Optimization Agent adapts content for different channels. The system includes a comprehensive digital asset management solution that facilitates rapid sourcing and delivery of assets, minimizing time spent on content adjustments. Digital forms and guides functionality enables streamlined form creation and e-signature capabilities for enhanced document management. Additional components include learning manager for educational content delivery and digital guides for documentation management. The platform connects these various elements to create a cohesive system for managing digital content across multiple touchpoints. -
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Birdeye
Birdeye
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. -
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Titan
Titan
Titan is the all-in-one, Salesforce-first platform for building customer-facing workflows directly on Salesforce. Create portals, forms, surveys, document generation, eSignatures, and contract processes that write back in real time, keeping Salesforce as your system of record. Titan AI turns plain-language requests into no-code builds, so admins can move from idea to live without dev backlogs. Designed for complex logic, structured approvals, and governed data capture, Titan supports external users and internal teams within one controlled, Salesforce-centric layer. Instead of stitching together portals, document tools, and workflow apps, Titan centralizes execution inside Salesforce. Fewer integration gaps. Clear governance. Real-time visibility. Built to scale. -
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SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
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Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
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The Comarch Loyalty Marketing Platform is a comprehensive solution designed to enhance customer engagement and retention through tailored loyalty programs. It empowers businesses to create personalized customer experiences by leveraging advanced data analytics and automation. Key benefits include increased customer retention, improved brand loyalty, and enhanced revenue generation. The platform offers a range of functionalities, such as marketing automation to streamline campaigns, pre-integrated customer journeys for seamless interactions, and advanced personalization that adapts to individual preferences. Additionally, it provides robust AI-driven data analytics for actionable insights, helping businesses optimize their strategies. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.Starting Price: $0
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Delighted
Qualtrics
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
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Nuxeo
Hyland
Nuxeo is a cloud-native, cloud-first, scalable solution which utilizes automation technologies to improve efficiencies, increase accuracy, and provide its capabilities. With it’s low-code technology, organizations can implement Nuxeo with customizable features that allow organizations to develop a creative workflow. Employees can then create, tag, organize, and share dynamic content, including rich media and 3D digital assets and their metadata to be used in collaboration across the organization. -
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Neptune DXP
Neptune Software
Neptune Software's leading low-code app development platform - Neptune DXP – digitizes and optimizes business processes and user interfaces – at scale and with ease. Neptune DXP offers enterprise mobility, as well as the best low-code app development for SAP customers with the choice of no-code/low-code app development. The platform gives IT departments the right tools to build the apps they need. Neptune DXP provides a fast, cost-effective, and future-proof way to industrialize the development of custom applications (especially SAP Fiori, SAP mobile applications), turning your IT organization into an app factory, saving time and money on enterprise app development, app integration, and enterprise app operations. -
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Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
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Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $29 per month -
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Moxo
Moxo
Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction. Moxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences. Leading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships. -
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Lumavate
Lumavate
From pre-built templates to countless integrations, we drastically shorten your speed-to-market. Your customers have unbelievably high expectations, and the old-school method of building digital experiences can’t keep up. That’s why you need a platform that makes it easy to create engaging and highly-personalized digital experiences. Seamlessly integrate your existing tech stack with Lumavate to power engaging and data-driven digital experiences for your customers, employees, and partners. -
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Wyng
Wyng
Wyng is the world’s leading Privacy-First Marketing platform. Built on a zero-party data API and privacy by design principles, Wyng makes it easy for brands to deliver customer experiences that are always welcome, relevant, and compliant. More than 250 brands and enterprises use Wyng to build deep, trusted relationships with their customers. Build from dozens of Wyng templates or create your own custom interaction to engage customers, earn data, and build trust. More engaging, relevant experiences drive conversion, earn data, grow loyalty, and increase purchases. Build world-class, branded experiences in minutes. Use accurate, obvious zero-party data instantly for personalization and insights. Consent-driven zero-party data delivers better results without any privacy concerns. Accelerate your team with Wyng services and leverage flexible, enterprise-grade tools to move with the speed of the market. -
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Temenos Quantum
Temenos
Low code without limits. Quickly build web and mobile applications from pre-built components in a visual canvas. Enhance existing and create new applications with greater agility to keep pace with business demands. In-product guided tours, reusable components and templates, one-click cloud builds and easy data integration with visual data mapping to maximize productivity. Integrate to any backend data source and orchestrate data collection & transformation across multiple systems. Design beautiful applications for any audience across any device without limits on the user experience. Accelerate development using 100+ pre-built native UI widgets for mobile and web. Use the full spectrum of native mobile app, responsive and progressive web app (PWA) functionality to deliver the best possible experience, performance, and security. Build native omni-channel experiences using a single design canvas across mobile, web, wearables, and more. -
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Co.tribute
Co.tribute
Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information. -
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Ion
Rock Content
Ion by Rock Content is an interactive content platform that enables marketers to create engaging digital experiences without coding. It allows users to build quizzes, calculators, assessments, and interactive infographics quickly using pre-built templates and a drag-and-drop editor. The platform includes personalization and targeting features to deliver tailored content experiences based on user behavior and data. Ion also provides analytics and reporting tools to measure engagement, conversions, and performance. By combining interactive content creation with data insights, it helps businesses improve lead generation and customer engagement.Starting Price: $2000.00/month -
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Encompass CX
Encompass CX
At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization. -
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Core dna
Core dna
Build moodern websites and applications all in one place. Use the Core dna digital experience platform (DXP) to scale your digital environment. One place for your CMS, Commerce, and Marketing, all hosted, patched (no plugins), and secure. With updates and new features every two weeks. Deliver more, faster, and with less effort. Take control of your content generation process. Collaborate, design, and deploy with speed, all from a single dashboard. Work with the tools and frameworks you know and love. Create dynamic visitor experiences across content and commerce. Easily integrate with your backend systems. Personalize for your customer journeys, across platforms and channels. Deliver the right content at the right time to convert. A family of digital solutions that combine content management, commerce, marketing in one digital experience platform. -
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Acoustic Content
Acoustic
Acoustic Content is a cloud-based, hybrid content management system (CMS) and content marketing platform that leverages AI services to help marketers and front-end developers build engaging digital experiences quickly and easily across all channels. Our built-in digital asset management (DAM) and site-building capabilities provide users with the right solution to meet any need. Or, use it as a headless solution to transform your business. Easy and powerful editing with direct access to Shutterstock’s incredible collection of 200M+ pieces of content is available within Acoustic Content. No other CMS vendor provides these free editing tools. This pre-trained capability accurately identifies thousands of elements and attributes and is easily trained to recognize the company or product-specific items. -
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Mosaicx
Mosaicx
While IVRs rely on menus and preprogrammed responses, Mosaicx IVAs understand natural language (NLU) used by customers. That lets them do more and provide a more enjoyable experience. The Mosaicx team has been innovating customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you. Mosaicx provides customer experience reports in the same console you use to manage the application. Generative AI can pull information from an index, such as company websites, employee resources, internal spreadsheets, etc. to generate answers to unexpected questions. The search is restricted to approved sources, so answers won’t include any surprises. -
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Contentsquare
Contentsquare
Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact. -
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ChurnZero
ChurnZero
ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. -
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HCL Digital Experience
HCLSoftware
Empower your end users by delivering the right experience when it matters most. Blend content, data, systems, and processes together using a single digital platform, creating a true total experience for your customers, employees, and business partners. Our platform utilizes intuitive and modern content creation tools, seamless application integration, actionable analytics, and comprehensive digital asset management on a rock-solid, secure platform. We have a proven solution, which has been deployed successfully at over 1400 customer sites globally. So regardless of your digital experience needs, HCL DX delivers optimum performance without compromising your flexibility, scalability, or security. -
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Liferay DXP
Liferay
Liferay Digital Experience Platform (DXP) is designed to work within your existing business processes and technologies to build a custom solution that uniquely meets your needs. Great experiences don’t just happen, create them with Liferay DXP. Create customized web experiences that attract and empower users. Deliver simple, engaging, and personalized experiences to help your audience find what they’re looking for quickly and easily. Decrease your customer support costs with convenient self-service. Improve experiences and increase operational efficiency by streamlining processes and helping your audience get what they need faster. Increase online revenue with a streamlined digital commerce solution. Simplify ordering, grow average order size, and encourage repeat purchases with a platform that makes it easy for your customers to do business with you. -
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Vastly
Vastly
Leverage the power of Data and AI, Enterprise Architecture and unparalleled User Experience to stay ahead of the rapidly evolving digital landscape. Wave is a low-code application platform that empowers engineers to build better digital products, applications, and experiences without the time, cost, and risk associated with large-scale digital transformation. When coupled with Vastly's specialized teams, Wave delivers an unparalleled full-service enterprise product development solution. Consolidate customer products into one connected experience on our Digital Experience Platform, delivering a seamless experience where end-users can manage and access everything in one place. -
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Bridgeline Unbound Platform
Bridgeline
Build better digital experiences for your customers. Content management, commerce and digital marketing - all in one unified marketing platform! Bridgeline empowers marketers so you can accomplish more. -
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Qualtrics Customer Experience
Qualtrics
Qualtrics Customer Experience software is a comprehensive platform designed to help organizations understand, manage, and improve every customer interaction. It unifies data from multiple channels, including surveys, chat, email, and digital behavior, to create a complete view of the customer journey. Using AI-powered insights, the platform identifies trends, predicts customer needs, and recommends actions to enhance satisfaction. It enables businesses to detect and prevent churn by identifying at-risk customers early and responding proactively. The system also supports omnichannel experience management, ensuring consistent and personalized interactions across all touchpoints. Real-time analytics and automated workflows help teams resolve issues quickly and improve operational efficiency. Overall, Qualtrics empowers organizations to build stronger customer relationships, increase loyalty, and drive revenue growth. -
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involve.ai
involve.ai
involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators. -
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dotCMS
dotCMS
dotCMS empowers users to build, deliver, and scale memorable and lasting customer experiences with their cloud-based or on-premise content management system. Used by Fortune 500 companies, SMBs, and digital agencies alike, dotCMS enables organizations to create, reuse, store and manage content with key features, including content authoring, multi-channel deployment, role-based access, REST-APIs, workflows, and analytics. dotCMS allows marketing teams to take control of their content with a NoCode authoring environment, including drag and drop builders for content, templates, layouts and more. Managers can use the system’s search feature to retrieve documents as well as index content and assets of a website. Built as an API-first platform, dotCMS offers best-of-breed capabilities that mean users can easily integrate with third-party applications they already use like Marketo, Hubspot, Salesforce, SAP, Magento, Google Analytics, and more. -
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Relay
Relay Network
Relay Network is redefining customer engagement through its innovative Business Feed Platform, a personalized B2C communication channel inspired by the familiar scrolling feed experience. By combining the interactivity of mobile feeds with the immediacy of SMS, Relay connects businesses with customers in a timely, relevant, and secure way—no logins or app downloads required. The platform supports multimedia content, forms, e-signatures, and two-way chat, giving users countless ways to interact directly within their personalized feed. Relay’s solution is fully HIPAA, SOC 2, TCPA, and HITRUST compliant, making it ideal for industries that handle sensitive information such as healthcare, finance, and membership organizations. Businesses using Relay see major improvements in engagement, conversions, and digital adoption compared to traditional communication channels like email and portals. Overall, Relay helps organizations deliver the right message at the right time. -
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CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
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OutSystems
OutSystems
OutSystems is the number one low-code platform that is specifically designed to help users build and deliver better apps faster. Combining the power of low-code development with advanced mobile and enterprise integration capabilities, OutSystems enables users to visually develop and manage their entire application portfolio, stage interdependent apps and components, seamlessly integrate with existing systems, and streamline DevOps processes. -
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OpenText Process Automation
OpenText
OpenText Process Automation is a low-code platform designed to help organizations build smart, easy-to-deploy business process automation and dynamic case management applications. It enables companies to re-engineer workflows around customer, employee, and partner needs to create seamless digital experiences. The platform offers drag-and-drop modeling, reusable components, and accelerators to speed application development while reducing costs. It integrates enterprise information from multiple systems to orchestrate smooth information flows within applications. Real-time business insights are available through pre-built, customizable reports that eliminate the complexity of traditional BI tools. OpenText Process Automation supports flexible deployment on-premises, hybrid, or cloud environments. -
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Salesforce Experience Cloud
Salesforce
Build customer journeys on a powerful digital experience platform. Create secure websites, portals, and apps with connected data — fast. Discover the experience platform that drives customer relationships and revenue. Pre-built apps. Drag-and-drop tools. Low-code web tools to help you grow. Empower your team to quickly iterate and build secure, engaging digital experiences with prebuilt apps and low-code web tools. Deliver personalized content with connected data and AI-driven processes. Build stronger relationships with a single source of truth. Unite your teams and give your customers a clear path forward. Deliver seamless journeys across sales, service, marketing, commerce, and more. Help customers find answers themselves, on their own terms and time frame. Whether you need a knowledge base, a self-service portal, or a forum, we’ve got you covered.Starting Price: $250 per month -
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FICX
FICX
Develop, integrate, and deploy powerful omnichannel experiences in days instead of months with the FICX No-Code CX Platform. Create omnichannel experiences for any industry. Incorporate native or third-party functionality. Customize the look and feel to fit your brand. Drive maximum self-service adoption by deploying digital CX processes across all touchpoints. Empower customers with consistent experiences they can use on any screen or device. Eliminate the gap between customers and your tech stack with an integrated digital experience. Connect to back-end services using pre-built connectors, robust APIs and SDKs. -
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CataBoom
CataBoom
Catapult your marketing with gamification. Meet CataBoom, your gamification experts. Our gamification platform is adaptable to your varying needs. From full-featured design to easy-to-use templates, we offer the industry’s most robust gaming platform without a hefty price tag. The CataBoom gamification platform has been used to create over 250 million engagement experiences by some of the largest and most respected brands in the world. Our gamification platform couldn't be easier to design and deploy. Hundreds of templates. Mere hours to execute. Simply select your game experience and upload your brand assets, no coding is required! We designed our gamification platform so that you can create digital experiences that can be combined in unlimited ways. Our prize engine allows you to incentivize and reward your target audience, on time and on budget. An on-the-move audience demands multiple touchpoints. Create your game once; deploy everywhere to drive participation and engagement. -
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Conscia
Conscia
Orchestrate data and experiences across all channels and technology stacks. Customer Your customer interacts with your brand on multiple channels such as mobile, website, email, etc. Learn how Conscia collects, aggregates and enriches customer data from all channels to create a unified view that all applications can access via realtime APIs. ontent is spread across several CMSes and enterprise applications. Learn how our unique headless CMS creates a view of all your content in one centralized interface, enriching your existing content while allowing you to author new content. Context is the channel on which your customer is engaged as well as their real-time location, intent and world view. Learn how Conscia empowers marketers with rule-based and algorithmic control over what the customer sees based on their real-time context. Marketers want control and limited reliance on IT. -
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Chat360
Chat360
At Chat360, we’re transforming customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, delivering a seamless experience across all touchpoints. Our platform ensures that businesses can effortlessly connect with customers on WhatsApp, Facebook Messenger, Instagram, and websites, creating a unified approach that enhances satisfaction and loyalty. Our powerful AI and natural language processing capabilities allow for personalized interactions while automating routine queries, freeing up your team to focus on more complex tasks. With seamless integration into CRM systems, payment gateways, and e-commerce platforms, Chat360 centralizes data and streamlines operations. Additionally, our platform offers versatile multilingual support, enabling businesses to break language barriers and provide localized customer experiences globally. -
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Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
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OPINATOR
Innology Ventures
Bring the human touch to CX! Boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards. Generate remarkable interactions and turn customers into promoters. OPINATOR is self-manageable but also provides a Customer Success team to overview and guide your projects when you need it. Customers expect innovative and delightful interactions. Combine technology, creativity, and deep customer understanding to deliver those experiences and boost customer engagement. Companies will double down on their CX efforts during the following decade. Rather than old, inefficient surveys, captivate your customers with engaging and personalized UIs. -
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Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
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moveXM
TTR Group
moveXM is the all-in-one software platform for Experience Management (XM) - 'made & hosted in Germany'! moveXM enables: > Increase the Net Promoter Score® > Maximize customer satisfaction > Lower churn rates > Reduce costs MoveXM meets the highest data protection requirements: > Data storage exclusively in Germany > Guaranteed GDPR compliance > ISO-certified data security and quality management -
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NexJ CRM
NexJ Systems Inc.
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships. CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service. CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions. CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities. Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry. -
45
FunMobility DXP
FunMobility
The Leading Solution for Creating Engaging Mobile Experiences for Agencies & Advertisers. FunMobility DXP’s powerful yet easy-to-use features enable your agency or brand to create fantastic mobile user experiences in minutes! Create great mobile coupons quickly and easily. Includes a powerful array of coupon types. Everybody likes fun experiences, including your audience. With FunMobility DXP, you can create branded mini-games in minutes. Learn more about your audience then you ever thought possible. Pre-built widgets let you craft experiences that let your audience share data about themselves in easy and engaging ways. Quickly create mobile-first ads and interactive landing pages that compel and convert. Use FunMobility DXP’s built-in reporting and analytics to see how your audience is engaging with your campaigns, including trend reporting, location data and full conversion tracking.Starting Price: $499 per month -
46
FulcrumOne
Fulcrum Digital
Get to market faster and reduce development costs with our constantly expanding low-code development accelerator. FulcrumOne is a low-code platform comprised of over 130 cross-industry and industry-specific components and APIs, ready to be deployed instantly. Our clients save on average 30% on cost and get to market 1.5x faster by utilizing our interoperable components and removing the trial and error in developing components from scratch. Using a low-code platform core, plug and play any components to assemble the right solution needed to meet your business goals. With little to no coding required, development can be done faster than ever before, reducing the time to market for your new ideas! Take any of our pre-built components and integrate them as needed. No need to develop something from scratch! FulcrumOne enables your developers to work smarter, not harder! Leveraging the principles of cloud elasticity ensures that your software is reliable and up to the task. -
47
InTheChat
InTheChat
InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing. -
48
MemberXP
MemberXP
We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty. -
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Lowcoder
Lowcoder
Lowcoder is an easy-to-use, open source low-code platform to build internal, customer-facing, and embeddable apps within minutes. Create software applications for your company and your customers with minimal coding experience, using a WYSIWYG canvas, pre-built or self-customized components, ready-to-connect databases, APIs, and event handlers that connect user interactions to queries, controls, and actions. Instead of writing hundreds or thousands of lines of frontend, backend, packaging, integration, and deployment code, Lowcoder helps users build apps quickly and focus on business logic. Teams can build dashboards with complete control over every detail, connect to databases or APIs, present and drill down into data, and create business apps that automate and support processes for internal teams or external users. Lowcoder also supports interactive data stories, meeting apps with video collaboration capabilities, data-driven presentation slides, mini apps that extend CMS, etc.Starting Price: $149 per month -
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InSight Digital Experience Platform
Iron Mountain
Iron Mountain InSight Digital Experience Platform (DXP) is a secure, scalable SaaS solution designed to automate and enhance the management of both digital and physical information throughout its lifecycle. It integrates intelligent document processing (IDP), content management, workflow automation, and information governance into a unified environment, facilitating digital transformation initiatives. InSight DXP employs advanced AI technologies, including generative and agentic AI, to extract, classify, and enrich unstructured data, enabling rapid document understanding and intelligent decision-making. Users can create custom workflows and solutions using the platform's low-code Solution Designer, which offers pre-built templates and connectors for various business applications. Additionally, InSight DXP supports compliance by enforcing records retention and data privacy policies, integrating with the Iron Mountain Policy Center solution to ensure audit-ready governance.