Related Products
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About
Airkit sits on top of your systems of record to deliver digital experiences that drive customer action. Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between. Abstract away front-end development with pre-built components and templates for web, mobile, voice, chat. Or build you own. Best-in-class debugging and error tooling helps you ship quality apps faster and with confidence. Less errors, less maintenance. Create your own brand components and asset libraries guaranteeing apps stay consistent with your brand guidelines. Flow customer data across your core systems and Airkit-powered experiences via APIs and pre-built integrations. Measure and optimize experiences with built-in app analytics and reporting dashboards on user engagement. Eliminate paperwork for compliance, privacy, and security certifications. Comply with TCPA, PCI, SOC2, GDPR, HIPAA.
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About
We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMEs interested in a Digital Experience Platforms (DXP) solution that drive customer action
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Audience
Companies interested in a solution to improve the collection, management and action on customer experience data
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAirkit
Founded: 2017
United States
www.airkit.com
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Company InformationMemberXP
United States
www.memberxp.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Not Supported
Auto-Tagging
Not Supported
Blogs
Not Supported
Calendar
Supported
Content Modeling
Not Supported
Digital Asset Management
Supported
File Sharing
Supported
Form Builder
Supported
Forums / Message Boards
Not Supported
Headless CMS
Not Supported
Knowledge Base
Not Supported
Performance Monitoring
Not Supported
Personalization / Segmentation
Supported
Reporting / Analytics
Supported
Surveys / Polls
Supported
Templates
Supported
User Management / Permissions
Supported
Version Control
Not Supported
Wiki
Not Supported
Workflow Management
Supported
Low-Code Development Features
AI-Assisted Development
Not Supported
Business Process Automation
Supported
Collaborative Development
Not Supported
Data Aggregation and Publishing
Not Supported
Deployment Management
Not Supported
Drag & Drop
Supported
Integrations Management
Supported
Iteration Management
Not Supported
Performance Monitoring
Not Supported
Requirements Management
Not Supported
Templates
Supported
Visual Modeling
Supported
Web / Mobile App Development
Supported
Workflow Management
Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Not Supported
Feedback Collection
Not Supported
Survey Management
Not Supported
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Integrations
Braintree
Supported
Facebook
Not Supported
Freshdesk
Supported
Intercom
Supported
Microsoft Dynamics 365
Supported
Microsoft PowerPoint
Not Supported
NiCE CXone Mpower
Supported
SAP Ariba
Supported
Salesforce
Supported
Shopify
Supported
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Integrations
Braintree
Not Supported
Facebook
Supported
Freshdesk
Not Supported
Intercom
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft PowerPoint
Supported
NiCE CXone Mpower
Not Supported
SAP Ariba
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
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