Audience

Salesforce brands interested in a powerful omnichannel suite

About 1440

The Omnichannel Suite for Salesforce Brands.

Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.

Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more.

Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.

Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

Integrations

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Company Information

1440
Founded: 2009
United States
www.1440.io

Videos and Screen Captures

1440 Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

1440 Frequently Asked Questions

Q: What kinds of users and organization types does 1440 work with?
Q: What languages does 1440 support in their product?
Q: What other applications or services does 1440 integrate with?
Q: What type of training does 1440 provide?

1440 Product Features

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Logistics

Transportation Management
Order Management
Cross Docking
Container Tracking
Fleet Management
Purchasing
3PL
Scheduling
Inventory Management
Shipping Management
Barcoding / RFID
CRM

Multi-Channel eCommerce

Data Synchronization
Order Management
Social Commerce
Catalog Management
Promotions Management
Returns Management
Marketplace Integration
SEO Management
Email Marketing
Channel Management
Shopping Cart
Mobile Commerce
Inventory Management

Order Management

Order Fulfillment
Catalog Management
Back Order Management
Recurring Orders
Order Tracking
Returns Management
Special Order Management
Inventory Management
Shipping Management
Order Entry

Personalization

Recommendation Engine
Website Personalization
Abandoned Cart Saver
Contextual Targeting
Experience Management
Campaign Segmentation
Behavioral Targeting
Account Based Marketing
A/B Testing
Content Analytics
Customer Profiles

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label

Shipping

Shipment Tracking
Bills of Lading
Container Shipping
Ocean Shipping
Ground Shipping
Import / Export
Air Shipping
Quotes / Estimates
Parcel Shipping
Warehouse Management
Freight Shipping