Best MSP Software - Page 5
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ConnectSecure
ConnectSecure
ConnectSecure is an all-in-one SaaS vulnerability and compliance management platform built for managed-service providers to secure client environments, manage risk, and scale security services profitably. It performs continuous vulnerability assessments and asset discovery across networks, servers, endpoints, cloud services, web apps, and external infrastructure; it includes both agent-based or “probe/lightweight” scanning and external attack-surface scanning. It identifies open ports, misconfigurations, out-of-date software, exposed systems, cloud-environment risks, and web-application vulnerabilities, surfacing over 230,000 known CVEs, daily updated from public vulnerability databases. ConnectSecure also automates patching for many applications, offers compliance-management tools aligned with major frameworks (e.g., GDPR, HIPAA, PCI DSS, CIS, NIST, ISO), and delivers continuous monitoring of cloud, on-premises, and hybrid environments. -
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Vight
Vight
Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs). It automatically records, transcribes, and summarizes Microsoft Teams meetings, Zoom meetings, and business phone calls, eliminating manual note-taking. AI-generated summaries, action items, and technical details sync with PSA platforms including ConnectWise Manage, HaloPSA, and Autotask. Vight also provides an AI knowledge assistant that lets users search across calls, meetings, tickets, and documentation using natural language. Additional features include AI-powered front desk and after-hours virtual agents, real-time customer context, technician verification, secure role-based access, reporting, and centralized administration. Vight improves documentation, technician productivity, operational efficiency, and customer service through AI-driven automation.Starting Price: $550 -
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Unigma
Unigma
Unigma is a unified cloud management platform designed to help IT organizations simplify the cloud. The platform combines performance monitoring, automation, and cost analytics solutions for public clouds, such as Amazon Web Services, Microsoft Azure, and Google Cloud. Its modules include Cloud Cost Optimizer, Cloud Manager, and Cloud Billing Manager. -
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mspStack
mspStack
mspStack offers complete white label solutions and comprehensive support to help telcos, healthcare, and managed service providers (MSP) quickly and easily deliver cloud services to customers and stay ahead of the curve. mspStack's offerings include mspFlexx (turnkey cloud services) and mspEngine (service delivery solution).Starting Price: $0.10 -
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Kaseya VSA
Kaseya
Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform. -
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Infraon IMS
Infraon
A complete Unified Infrastructure Monitoring Suite for IT, Networking and IoT devices powered by AI. Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality. Change from manual to automatic and simplify your IT tasks to skillfully manage all devices across multiple data centers from a single location. Equip IT workforce to seamlessly troubleshoot issues and ensure service excellence anytime and anyplace. Download, baseline and actively track any configuration changes in your network devices with color-code highlights, instant notifications and approval settings.Starting Price: $10 per month -
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Spiceworks MSP
Spiceworks
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course! -
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Halcyon
Fortra
Halcyon’s multi-platform solutions reduce the complexity of managing critical IT systems, core applications, and business processes running on IBM Power Systems hardware. Our mobile apps have been designed for IT support staff to remotely manage their vital IT systems. They provide a dashboard of alerts in a single view, so issues can be quickly resolved via smartphone or tablet. Halcyon has also developed an extensive library of rule-based templates to help you monitor critical business applications, including ERP and HA solutions. Our out-of-the-box templates help you get up and running in minutes and can be tailored to suit the requirements of your organization. -
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Trend Micro Worry-Free
Trend Micro
Shield against ransomware with complete user protection designed for small business. Since users are your biggest weakness when it comes to security, it’s important that you stop threats from getting to them. Worry-Free Advanced protects email, web, and file sharing and filters URLs by blocking access to inappropriate websites. Spam is blocked and phishing and social engineering attacks are staved off, so your employees don’t have to worry about security problems and can focus on their work. Worry-Free Advanced is easy to install and simple to use. Since it’s designed specifically for small businesses, it requires no IT expertise. Centralized visibility and control is provided so you can see what’s going on in your business, and it provides complete protection with limited impact on performance. -
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Naverisk RMM & PSA
Naverisk
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.Starting Price: $110 per month -
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Fiabee
Tuso Technologies
Launch the Fiabee Value Added Service under your own brand to attract and retain your customers. Offer our service as if it were yours. Granular control over the content and permissions granted to users across all of their mobile and desktop devices, enabling secure mobile collaboration on the go. Extend the platform by integrating with other cloud processes, and empower your developer community by developing applications integrated with the Fiabee platform. Fiabee can be provided as Software-as-a-Service (SaaS) through Amazon Web Services (AWS) or it can be implemented in the operator's own cloud. Fiabee is a new value-added service. It can generate a new source of income for Telecom Operators and Service Providers by providing very effective mobile collaboration solutions in the cloud, and at a much lower cost of implementing Hardware and Software in-house. The "revenue sharing" and "pay as you go" models make launching the service fast and with very low risk. -
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N-able MSP Manager
N-able
You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up. -
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Azure Lighthouse
Microsoft
Azure Lighthouse provides capabilities for cross-customer management at scale, letting partners differentiate services based on greater efficiency and automation. Extend these capabilities consistently across marketplace offers, Azure services, APIs, and licensing models. Reduce manual operational tasks and scale customer management by using cross-customer management features. Maximize visibility into customers’ environments from your own environment. Simplify engagement processes, such as onboarding, through automated workflows. Let your customers view and manage across partners from a single control plane, with precise and granular access. Build their trust by providing transparency and audibility into your activities. -
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SilverSky Managed Security Services
SilverSky
With the acceleration of cyber threats across new security vectors, the effort, skill, and technology needed to defend against these dangers continues to dramatically increase and become more complex. Security teams can quickly become overwhelmed. For over 20 years, SilverSky has evolved as a managed security service provider to serve the security and regulatory needs of our small and mid-sized clients with simple and cost-effective solutions. We specialize in serving highly regulated sectors. Monitoring the perimeter with firewalls is no longer good enough. Companies need to monitor all points of contact within their estate. This means networks, servers, databases, people and endpoints. The most efficient way to achieve this is with a professionally staffed Security Operations Center or SOC as a service. SilverSky Security Monitoring will monitor perimeter and core security devices to provide sufficient protection to exceed regulatory compliance. -
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Dark Web ID
IDAgent, a Kaseya company
Get More Sales. Streamline Your Costs. Differentiate Your MSP. ID Agent helps your MSP sell your security stack to new and current customers by empowering you with real-time dark web search results (creating urgency), complete with sales & marketing-ready resources and coaching, so you can see profits within 30 days or less. Your Customers are often only concerned about their network passwords being exposed and are not really thinking about the breached 3rd party websites and applications that store their usernames and passwords. With three former CEOs of MSPs on staff, more Managed Service Providers globally rely on ID Agent than any other monitoring software to provide actionable cybersecurity threat intelligence. We have (literally) been in your shoes before, know what challenges and objections you face, and how to overcome them.Starting Price: $300 per month -
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Datto Endpoint Backup
Datto, a Kaseya company
Datto Endpoint Backup is designed for MSPs to protect their clients’ Windows servers, virtual machines (VMs), cloud instances, desktops, and laptops from downtime and data loss. Designed to maximize MSPs’ profits, it enables quick recovery of entire systems and data if downtime or cyberattacks occur. Although implementing backup for every Windows endpoint is paramount for any organization, it should not break the bank for either MSPs or their clients. Now you can back up all Windows systems, in primary data centers, at remote or distributed locations, in VMs, in any cloud, in the offices, or with remote employees, and leave no workload behind. At Datto, we set out with a vision many years ago to create a world where data loss and downtime are nonexistent and where backup is a necessity, not a luxury. Datto Endpoint Backup enables MSPs to provide reliable and cost-effective backup services for all Windows endpoints, ensuring profitability for MSPs and affordability for clients. -
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Deepwatch
Deepwatch
Advanced managed detection and response to secure the distributed enterprise. Expert guided security operations for early detection and automated response to mitigate risk across the enterprise. Preemptively detect malicious activity and respond to active threats before the endpoint is compromised. Efficiently discover and remediate critical threats and vulnerabilities across the enterprise. Extensive experience across our team has led us to an important realization too often overlooked: each organization has unique aspects and requirements for its cyber solutions. No team is exactly the same and your threats aren’t either. We developed the Squad Delivery Model to foster collaborative, high touch, tailored services that meet your specific needs and requirements. -
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StratoZen
ConnectWise
Cut the cost and reduce the complexity of delivering cybersecurity with StratoZen. MSPs require the best in cybersecurity to keep their clients secure. ConnectWise now offers StratoZen co-managed SIEM solutions and SOC-as-a-Service that integrate with your current security offerings to closely monitor and work within your system. StratoZen was built with service providers in mind, offering unmatched flexibility and high levels of accuracy—so you can take your security practice to the next level. Enjoy the benefits of a comprehensive SIEM-as-a-service solution that’s fully hosted in the cloud—without the hassle or high expense. SIEM systems and output are complex. A co-managed SIEM does all the heavy lifting for you—so you always get the highest level of both value and security. Avoid the headache that comes with building and maintaining an in-house Security Operations Center (SOC) with StratoZen’s flexible SOC options. -
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Atria
Atria
Growth isn’t guaranteed. That’s why we created Atria, the unified Active Directory, Workspace, and Microsoft 365 management portal that helps managed services providers like you scale more successfully. Atria gives you the solutions you need to automate and standardize service delivery, reducing helpdesk tickets and escalations dramatically improving operational efficiency. Whether you need to streamline service tickets and tasks, supercharge your helpdesk, or empower customers with self-service, Atria can help—and save you measurable time and money you’ll start realizing in no time. With over 20 years in the managed services industry, Atria is specifically designed to help your business grow. Most Helpdesk tools are either ticketing systems – capture info and then do the job, or Workflow – move the job around teams. Only Atria takes the actual tasks you do from user provisioning to license purchasing and streamlines them. -
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usecure
usecure
Measure, reduce and monitor employee cyber risk through automated Human Risk Management (HRM) — the new class of user-focused security. Identify each user's security knowledge gaps and automate training programs that tackle their risk. With a 100% cloud-based setup, seamless integrations and hand-held onboarding, adding your users and launching usecure is an absolute breeze. When you grow, we grow. That's why we've created a partner program that puts your goals before our own with a truly MSP-friendly model that is driven towards joint success from day one - the way partnership should be. Forget slow SLAs, lengthy email chains and unhelpful live chat scripts — usecure gives you real-time support that focuses on quick resolutions, not just responses. -
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AdaptiveCloud
AdaptiveCloud
AdaptiveCloud™ is a cloud platform designed by IP Pathways, a leading North American IT service provider. We know the struggles managed service providers face when it’s time to help their clients navigate the cloud and leverage it for growth, and we’re here to help you conquer them. When you become a channel partner, we don’t just give you the tools, we give you the support and resources you need to offer your clients a complete cloud solution. With migration to the cloud being widely adopted in 2022, and the IT talent and hardware shortage, there has never a better time to become a partner and expand your services. You can provide a holistic solution to manage cloud infrastructure, data protection strategies, as well as manage all IT assets for your customers using AdaptiveCloud.™ Everything runs on AdaptiveCloud.™ You hold the keys. You can spin up or down resources as needed. Or you can partner with us and we can manage it for you. The best part is, you get to decide. -
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Evo Security
Evo Security
Eliminate credential sharing, establish powerful administrative permissions, mass deploy login security for your customers, and meet insurance and compliance requirements with Evo Security. EPIC is the next evolutionary step for MSPs, MSSPs, NOCs, and SOCs seeking to reduce credential sharing risk and secure logins for endpoints, network devices, and web applications all-in-one. The big secret about managed services is that MSP administrators are forced to share customer passwords and MFA codes internally. Password Managers and other Password Rotation tools offer sharing convenience with some iterative improvements, however ultimately propagate the same problem. With cybercriminals targeting MSPs more than ever, and regulation mandates demanding a better way, this involuntary poor practice has run its course. Easily accommodate managed or co-managed Customer scenarios when technicians and administrators need access to the Evo platform using the Evo Privileged Access Manager. -
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Barracuda Intronis Backup
Barracuda Networks
Barracuda Intronis Backup – MSP is a software-only BDR solution designed to offer value to your customers by protecting what matters most, while creating new opportunities to expand your margins and grow your business. Intronis Backup and the ECHOplatform is a software-only solution that goes beyond file-and-folder and delivers secure hybrid local and cloud backup services that offer flexible, comprehensive data protection — complemented by a simple pricing structure and a centralized management portal. Intronis Backup is available at a fixed cost per SMB site, creating cost certainty for MSPs. Fixed pricing also makes it easier for MSPs to build margins and makes data protection a growth driver. Intronis Backup includes management and reporting tools you need to support SMBs effectively. And you can maximize your efficiency thanks to our tight integrations with core MSP business tools. -
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Hatz AI
Hatz AI
Hatz AI helps MSPs build an AI-as-a-service business with custom LLMs. The platform is powered by an LLM ops engine called Mido and includes multi-tenant management through an MSP admin dashboard. Hatz MSP partners can quickly integrate AI into their product offerings by building specialized AI applications and workflows for their customers and offering organizationally managed AI assistants. Hatz AI also allows MSPs to build a system of record for small businesses with custom LLMs and vector storage, all managed through the Hatz AI platform. Save on operational costs by creating 10x more productive employees with a secure, organizationally managed AI chat assistant. With our interface, MSPs can create applications and pre-built prompts for their end users and publish them across tenants. -
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Asigra Tigris Backup
Asigra
Asigra Tigris protects your backups from today’s new breed of attacks, improving your odds of data recovery while being easier to manage than traditional backup software. With a unique network-based data security architecture, Asigra provides inline advanced antimalware, encryption, authentication, and obfuscation features to do what traditional backup software can’t do. Protect your backup data from determined attackers so you avoid paying ransoms. Asigra deploys to the network quickly, without requiring endpoint agents, enabling smoother updates, reduced administration, and a minimized security footprint. Whether you are recovering last night's file for a user or your entire data center, you can be confident that your restores will succeed with advanced recovery capabilities. Incremental forever lets you restore backups from any point in time. Autonomic healing repairs corrupted backups automatically. -
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Meter
Meter
Enterprise hardware, intuitive software, and optimized operations to deploy and scale to thousands of networks. Save time and money by focusing more on strategic projects and less on firefighting. Use Meter to experience enterprise networks with higher performance, security, and reliability. Experience robust performance, enhanced observability, and ironclad security on Meter’s cloud-based platform for monitoring, managing, and enforcing policies across your network. -
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ContraForce
ContraForce
With ContraForce, orchestrate multi-tenant investigation workflows, automate security incident remediation, and deliver your own managed security service excellence. Keep costs low with scalable pricing and performance high with a platform architected for your operational needs. Bring velocity and scale to your existing Microsoft security stack with optimal workflows, built-in security engineering content, and enhanced multi-tenancy. Response automation that adapts to business context to enable defense for customers from endpoint to cloud, with no scripting, agents, or coding needed. One place to manage multiple Microsoft Defender and Sentinel customer tenants while managing Incidents and cases from other XDR, SIEM, and ticketing tools. You'll see your security alerts and data in one unified investigation experience. You can operate your threat detection, investigations, and response workflows all within ContraForce. -
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Spot by NetApp
NetApp
Spot by NetApp is a suite of cloud operations solutions designed to optimize and automate cloud infrastructure, ensuring applications receive continuously optimized resources that balance performance, availability, and cost. By leveraging advanced analytics and machine learning, Spot enables organizations to achieve up to 90% cost reduction on cloud compute expenses by dynamically utilizing a mix of spot, reserved, and on-demand instances. The platform offers comprehensive tools for cloud financial management (FinOps), Kubernetes infrastructure optimization, and cloud commitment management, providing full visibility into cloud environments and automating operations for maximum efficiency. With Spot by NetApp, businesses can accelerate their cloud adoption, improve operational agility, and maintain robust security across multi-cloud and hybrid environments. -
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CyberSentriq
CyberSentriq
CyberSentriq is the unified brand created through the merger of TitanHQ and Redstor delivers an integrated cybersecurity and data protection platform that offers four bundled levels of coverage, ranging from essential email protection to a full cybersecurity stack with cloud-backup, DNS-based web filtering, tamper-proof email archiving, phishing simulation, and user-training. It enables cloud-based backup and rapid, granular recovery across endpoints, servers and SaaS environments; leverages AI-driven threat detection and machine learning to identify, analyze and neutralize threats before they reach systems or data; provides advanced email and web security including layered protection against ransomware, malware and phishing; and supports security awareness with continuous user-training and phishing simulations plus secure email archiving and encryption to ensure compliance and confidentiality. Designed for managed-service providers and internal IT teams alike, the platform offers a mu -
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Wiv
Wiv
Wiv.ai is an intelligent FinOps automation platform that helps organizations streamline and optimize cloud financial operations by combining AI-powered workflow automation, case management, real-time dashboards, and customizable automation templates into a unified workspace designed to cut costs and enforce governance. It integrates data from multiple cloud providers and presents it in structured dashboards while enabling users to build and automate cloud cost optimization workflows with a visual drag-and-drop interface and pre-built templates without coding. Wiv.ai’s intelligent system supports natural language task creation and context-aware AI assistants that translate plain English requests into executable automation, turning insights into automated actions that reduce manual effort and operational risk. It includes a powerful workflow engine with conditional logic, version control, parallel execution, and advanced error handling to efficiently process alerts and cost cases.
