Syncro
Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably.
Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.
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TruGrid
TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure.
Key Benefits of TruGrid SecureRDP:
- No Firewall Exposure & No VPN Required: Secure remote access without exposing inbound firewall ports
- Zero Trust Security Model: Ensures that only pre-authenticated users can connect, mitigating ransomware risks
- Cloud-Based Authentication: Eliminates the need for RDS gateways, SSL certificates, or third-party MFA solutions
- Optimized Performance: Built-in fiber-optic mesh technology reduces latency
- Simple Deployment & Multi-Tenant Management: Implements in less than an hour and includes a multi-tenant dashboard
- Integrated MFA & Azure AD Support: Includes built-in MFA and integrates with Azure MFA & AD
- Cross-Platform Support: Works on Windows, Mac, iOS, Android, and Chrome
- 24x7 Support & Free Setup: Includes 24x7 support and free setup assistance
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ServiceDesk Plus MSP
ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.
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ContraForce
With ContraForce, orchestrate multi-tenant investigation workflows, automate security incident remediation, and deliver your own managed security service excellence. Keep costs low with scalable pricing and performance high with a platform architected for your operational needs. Bring velocity and scale to your existing Microsoft security stack with optimal workflows, built-in security engineering content, and enhanced multi-tenancy. Response automation that adapts to business context to enable defense for customers from endpoint to cloud, with no scripting, agents, or coding needed. One place to manage multiple Microsoft Defender and Sentinel customer tenants while managing Incidents and cases from other XDR, SIEM, and ticketing tools. You'll see your security alerts and data in one unified investigation experience. You can operate your threat detection, investigations, and response workflows all within ContraForce.
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