Best IT Management Software for Zenduty

Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.

Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

We provide peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure. We’ve been recognized as one of the world’s best web monitoring solutions by G2 and TechRadar Pro for several consecutive years, including this one. Use Uptime.com to: -Choose domains and configure checks to start monitoring web, network, and email performance at global scale. -Get accurate, moment-it-happens web downtime and performance alerts to any device or DevOps tool you use. -Customize system monitoring dashboards to report on critical data across alerts, check types, and SLAs -- segmented by account user or subaccount. -Quickly and professionally communicate downtime and outage statuses in the same tool you monitor website performance with. -Deliver alert notifications response time metrics into your teams go-to tools

Uptrends is the ultimate monitoring tool to stay in control of the uptime, performance, and functionality of your websites, APIs, and servers. It is all about cloud-based website performance and network monitoring. Uptrends' products provides a 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users. There are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. The second that it detects a failure, you will be notified. Uptrends is now part of ITRS, which with highly-skilled professional team dedicated to helping you get the most out of our monitoring services. Harnessing the power of software for a bright future.

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it.

Bitbucket is more than just Git code management. Bitbucket gives teams one place to plan projects, collaborate on code, test, and deploy. Free for small teams under 5 and priced to scale with Standard ($3/user/mo) or Premium ($6/user/mo) plans. Keep your projects organized by creating Bitbucket branches right from Jira issues or Trello cards. Build, test and deploy with integrated CI/CD. Benefit from configuration as code and fast feedback loops. Approve code review more efficiently with pull requests. Create a merge checklist with designated approvers and hold discussions right in the source code with inline comments. Bitbucket Pipelines with Deployments lets you build, test and deploy with integrated CI/CD. Benefit from configuration as code and fast feedback loops. Know your code is secure in the Cloud with IP whitelisting and required 2-step verification. Restrict access to certain users, and control their actions with branch permissions and merge checks for quality code.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

The free online uptime monitoring service with an App is available for iOS and Android. With the Free Plan, you can monitor up to 50 URLs, check for a website's content (using the keyword monitor), ping your server or monitor your ports in 5-minute intervals. You can create a status page to showcase your uptime. SMS or Call alerts can be bought anytime. Receive notifications via email, phone calls, SMS, or integrations like Discord, Mattermost, Microsoft Teams, Telegram, Slack, Twitter, Zapier, Pagerduty, Splunk On-Call, Pushbullet, Webhooks, Google Chat, or Pushover. Upgrade to Pro to get more monitors, 1-minute intervals, unlimited customizable status pages, and share announcements on your status page to which your customers can subscribe and receive them via email. You can also monitor SSL certificates or errors, cron jobs or devices connected to the internet, and domain name expirations.

The leading open source automation server, Jenkins provides hundreds of plugins to support building, deploying and automating any project. As an extensible automation server, Jenkins can be used as a simple CI server or turned into the continuous delivery hub for any project. Jenkins is a self-contained Java-based program, ready to run out-of-the-box, with packages for Windows, Linux, macOS and other Unix-like operating systems. Jenkins can be easily set up and configured via its web interface, which includes on-the-fly error checks and built-in help. With hundreds of plugins in the Update Center, Jenkins integrates with practically every tool in the continuous integration and continuous delivery toolchain. Jenkins can be extended via its plugin architecture, providing nearly infinite possibilities for what Jenkins can do. Jenkins can easily distribute work across multiple machines, helping drive builds, tests and deployments across multiple platforms faster.

Amazon CloudWatch is a monitoring and observability service built for DevOps engineers, developers, site reliability engineers (SREs), and IT managers. CloudWatch provides you with data and actionable insights to monitor your applications, respond to system-wide performance changes, optimize resource utilization, and get a unified view of operational health. CloudWatch collects monitoring and operational data in the form of logs, metrics, and events, providing you with a unified view of AWS resources, applications, and services that run on AWS and on-premises servers. You can use CloudWatch to detect anomalous behavior in your environments, set alarms, visualize logs and metrics side by side, take automated actions, troubleshoot issues, and discover insights to keep your applications. CloudWatch alarms watch your metric values against thresholds that you specify or that it creates using ML models to detect anomalous behavior.

Sumo Logic offers a cloud solution for log management and metrics monitoring for IT and security teams of organizations of all sizes. Faster troubleshooting with integrated logs, metrics and traces. One platform. Many use cases. Increase your troubleshooting effectiveness. Sumo Logic helps you reduce downtime and move from reactive to proactive monitoring with cloud-based modern analytics powered by machine learning. Quickly detect Indicators of Compromise (IoCs), accelerate investigation, and ensure compliance using Sumo Logic Security Analytics. Enable data-driven business decisions and predict and analyze customer behavior using Sumo Logic’s real-time analytics platform. The Sumo Logic platform helps you make data-driven decisions and reduce the time to investigate security and operational issues so you can free up resources for more important activities.

The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

Bugsnag monitors application stability so you can make data-driven decisions on whether you should be building new features, or fixing bugs. ‍ We are a full stack stability monitoring solution with best-in-class functionality for mobile applications. Rich, end-to-end diagnostics to help you reproduce every error. A simple and thoughtful user experience for all your apps in one dashboard. The definitive metric for app health — the common language for product and engineering teams. Not all bugs are worth fixing. Focus on the ones that matter to your business. Extensible libraries with opinionated defaults and countless customization options. Subject matter experts who care deeply about error reduction and the health of your apps.

We solve your most urgent business challenges with straightforward, flexible and scalable packages built to make your digital transformation a reality. Get started with our leading business observability platform, today. Get full-stack observability with a business lens from AppDynamics and Cisco. Prioritize what’s most important to your business and your people so you can see, share and take action in real-time. Turn performance into profit with a deeper understanding of user and application behavior. Correlate full-stack performance with key business metrics like conversions and quickly resolve issues before they impact the bottom line. Confidently face the unknowns in today’s technology landscape with easy-to-implement solutions that fuel growth, delight your customers and keep your people engaged in driving your business success. Connect app performance to customer experience and business outcomes, helping you prioritize the most critical issues before they affect your customers.

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities: 1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more 2. Page speed performance monitoring and page rankings 3. Synthetic transaction monitoring from the simplest to the most complex transactions 4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.

Ghost Inspector is an automated browser testing service that allow you to monitor and test your websites using real browsers from the cloud. We offer a cohesive solution for easily creating, recording, managing and running your tests. Review detailed test results and get notified when failures occur. Ensure that your websites and applications are working as expected by testing them end-to-end from a user's perspective in the browser.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

IBM® Instana® is the gold standard of incident prevention with automated full-stack visibility, 1-second granularity and 3 seconds to notify. With today’s highly dynamic and complex cloud environments, the average cost of an hour of downtime can reach six figures and beyond1. Traditional application performance monitoring (APM) tools simply aren’t fast enough to keep up or thorough enough to contextualize the issues identified. Also, they are typically limited to super users who must complete months of training to learn. IBM Instana Observability goes beyond traditional APM solutions by democratizing observability so anyone across DevOps, SRE, platform engineering, ITOps and development can get the data they want with the context they need. Instana automatically delivers continuous high-fidelity data at 1-second granularity and end-to-end traces with the context of logical and physical dependencies across mobile, web, applications and infrastructure.

Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale.

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost. Detect problem states within the incoming metric flow automatically. No need to peer at incoming metrics continuously. The native web interface provides multiple ways of presenting a visual overview of your IT environment. Save yourself from thousands of repetitive notifications and focus on root causes of a problem with Zabbix Event correlation mechanism. Automate monitoring of large, dynamic environments.Build distributed monitoring solution while keeping centralized control. Integrate Zabbix with any part of your IT environment. Get access to all Zabbix functionality from external applications through Zabbix API.

Seamless log data collection, faster analysis, and the answers you need when you need them. Graylog is built to open standards for connectivity and interoperability to seamlessly collect, transfer, store, and analyze log data. Graylog is also SIEM-agnostic by design—our log streams can pass unaltered or enriched data to any application in your monitoring, alerting, and analysis stack. Your choice of scalable log management solution should let you do more with your security and performance data. Graylog is built to open standards for connectivity and interoperability to seamlessly collect, transfer, store, and analyze log data. Graylog is also SIEM-agnostic by design—our log streams can pass unaltered or enriched data to any application in your monitoring, alerting, and analysis stack. Your choice of scalable log management solution should let you do more with your security and performance data.

Prioritize and fix stability issues faster. Firebase Crashlytics helps you track, prioritize, and fix stability issues that erode app quality, in real time. Spend less time triaging and troubleshooting crashes and more time building app features that delight user. Crashlytics intelligently groups an avalanche of crashes into a manageable list of issues. It also provides information on why a crash occurred and what happened leading up to it. With this insight, you can uncover the root cause of crashes more quickly. Crashes are prioritized by the impact on actual users so you know how best to triage effort for fixing bugs. Get real-time alerts for new issues, regressed issues, and burgeoning issues that might require immediate attention, no matter where you are. Firebase Crashlytics works seamlessly with tools for bug tracking and project management like Slack, Jira, and more.

Hosted Graphite is a full-scale platform that offers infrastructure, system, and application monitoring using a suite of open-source monitoring tools. The platform allows you to use Graphite-as-a-Service and have your metrics displayed on aesthetically pleasing Grafana dashboards. Using Hosted Graphite, you can understand complex systems at a glance because of its powerful monitoring capabilities. Get started with Hosted Graphite by signing up for a two-week Free Trial. You can get on the platform and see what tools we have to offer.