Business Software for Opsgenie
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, organization size, organization type, region, user reviews, integrations, and more. View and sort the products and solutions that match your needs in the results below.
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1
Freshservice
Freshworks
If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.Starting Price: $19/agent/month -
2
New Relic
New Relic
There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.Starting Price: Free -
3
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
4
Daylight
Daylight Security
Daylight merges lightning-fast agentic AI with elite human expertise to deliver a next-gen managed detection and response service that goes beyond alerts, aiming to “take command” of your cyber-frontier. It promises full coverage of your environment with no blind spots, context-aware protection that continuously learns from your systems and past cases (including Slack chats), near-zero false positives, the industry’s lowest mean time to detection and mean time to response, and deep integration with your IT and security stack so it supports unlimited platforms, unlimited integrations, and delivers actionable, noise-free insights via AI dashboards. With Daylight, you get true end-to-end threat detection and response (no escalation games), 24/7 expert support, custom response workflows, environment-wide visibility, and measurable improvements in analyst utilization and response speed, all built to shift your security operations from reactive to commanding. -
5
Auvik
Auvik Networks
Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. -
6
AdRem NetCrunch
AdRem Software
NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments.Starting Price: $1600 for NetCrunch 50 nodes -
7
Uptime.com
Uptime.com
Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime.Starting Price: $7.00/month annual plan -
8
Pylon
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channelsStarting Price: $59 per month per seat -
9
SolarWinds Web Help Desk
SolarWinds
With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more.Starting Price: $367.00/one-time/user -
10
Slack
Salesforce
Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.Starting Price: $8.75/user/month -
11
ConnectWise PSA
ConnectWise
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools. -
12
Xitoring
Xitoring
Xitoring is an all-in-one monitoring platform for servers, websites, and status pages. One command installs the Xitogent agent (curl on Linux, MSI on Windows), auto-discovering 30+ services: Nginx, Apache, IIS, MySQL, PostgreSQL, MongoDB, Redis, Docker, RabbitMQ, Kafka, and more. Monitor CPU, memory, disk I/O, network, and processes, plus uptime checks (HTTP(S), Ping, DNS, TCP, UDP, API, Mail, Heartbeat, Cron) at 1-minute intervals from 15+ global probing nodes. SSL monitoring included. Alerts via 20+ channels: email, SMS, phone call, WhatsApp, Telegram, Slack, Teams, PagerDuty, Opsgenie, webhooks, and more. Built-in AIOps answers plain-English questions about your metrics and incidents. The Xitoring MCP server lets Claude, Cursor, or any AI agent read metrics, ack alerts, and manage monitors. Plus white-label status pages, incident management, REST API, and iOS/Android apps. Free forever: 2 servers + 8 uptime checks. Paid from $4.99/mo, flat pricing, 30-day trial.Starting Price: $4.99 OR Lifetime free -
13
CloudQA
Statnetics, LLC
CloudQA offers a powerful no-code/low code automation platform to speed up regression testing OR continuous monitoring of web applications. Type, click, and interact with your site as you normally would. Our recorder captures all of your actions as you navigate your site. No worrying about complexities like nested iFrames or dynamic elements. Intuitive and intelligent script maintenance - Manage tests/monitoring scripts with visual editor, as it creates a dynamic test model that is updated to reflect changes in your application. Automate complex steps with simple JavaScript & select variable data sets. With automation accelerators you require no setup, no infrastructure & no lock-in. Get high volume parallel, scalable & collaborative testing in cloud. Out of the box support for legacy & latest web technologies. See live execution of your tests, share summary & detailed reports with screenshots. Integrate with your tech stack and setup custom notifications.Starting Price: $99.00/month -
14
Sizemotion
Sizemotion
Sizemotion is a modern, all-in-one team performance and operations platform designed to help tech-centric organisations — especially engineering, product, and startup teams — manage work, workflows, performance, and team health in a single workspace. It combines traditional people-management tools with AI-powered automation and insights to reduce overhead and make team processes more efficient and actionable. At its core, Sizemotion enables teams to run structured workflows and rituals consistently. This includes async daily standups, 1-on-1 meetings, retrospectives, team pulse surveys (Team Radar), OKRs and goal tracking, performance reviews, and career development frameworks. Many of these features are enhanced by AI that can auto-summarize updates and feedback, detect themes, generate first-draft content, and highlight patterns over time. This AI focus is designed to save teams significant time each week and help surface meaningful insights from activities and written inputs.Starting Price: $29/month -
15
ZnowPulse
ZnowSoft
ZnowPulse is hosted website, API and server monitoring by ZnowSoft. Check HTTP/S endpoints, TCP ports, ICMP ping, DNS records, keywords and SSL expiry. Nexus Points group checks into one service-health signal. Manage incidents and planned maintenance, and route alerts to your team’s tools. Free includes unlimited monitors, five-minute checks, 30 days of history, one Nexus Point and one user, with no card or expiry. Pro Yearly is US$59.99 billed annually, with checks as often as ten seconds, public status pages, teammates, unlimited Nexus Points, CSV/PDF reports and S3-compatible backups. Check intervals are plan features, not uptime or detection guarantees. Explore the actual dashboard interface with prepared sample data at the product website.Starting Price: Free; Pro $59.99/year -
16
Infinite Connect
Infinite Connect
One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.Starting Price: $22.50 per month -
17
Sematext Cloud
Sematext Group
Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.Starting Price: $0 -
18
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
19
Vivantio
Vivantio
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.Starting Price: $59.00/month/user -
20
Zapier
Zapier
Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.Starting Price: $19.99 per month -
21
Site24x7
ManageEngine
ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.Starting Price: $9.00/month -
22
Cortex
Cortex
Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one. Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building. • Within minutes, determine who owns each service with Cortex’s AI service ownership model across thousands of repositories. • Standardize golden paths using Workflows, enabling teams to scaffold new services & provision infrastructure in minutes. • Consistently uphold best practices and standards across your organization with automated Scorecards and targeted Initiatives. • Make informed, impactful actions based on real-time insights. -
23
Microsoft Azure
Microsoft
Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it. -
24
Jira Service Management
Atlassian
Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.Starting Price: $20 per user per month -
25
Zoho One
Zoho
Replace your patchwork of cloud applications, legacy tools, and paper-based processes with one operating system for your entire business. Zoho One gives you one integrated system to transform your business' disparate activities into a more connected and agile organization. Increase productivity across your business, deliver better customer experiences, and much more. Collect leads in one place, close deals quickly, create quotes and invoices, sign contracts digitally, get paid, and track every key metric along the way. Close deals, manage contracts and projects, track and bill for time and expenses, and keep on schedule and on budget. Centralize all your customer data, create segments, send targeted campaigns and surveys at the right time, and track performance with executive dashboards.Starting Price: $45.00/month/user -
26
eG Enterprise
eG Innovations
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.Starting Price: $1,000 per month -
27
ScaleGrid
ScaleGrid
ScaleGrid is a fully managed Database-as-a-Service (DBaaS) platform that helps you automate your time-consuming database administration tasks both in the cloud and on-premises. Easily provision, monitor, backup and scale your open source databases with high availability, advanced security, full superuser and SSH access, query analysis, and troubleshooting support to improve the performance of your deployments. Supported databases include: - MySQL - PostgreSQL - Redis™ - MongoDB® database - Greenplum™ (coming soon) The ScaleGrid platform supports both public and private clouds, including AWS, Azure, Google Cloud Platform (GCP), DigitalOcean, Linode, Oracle Cloud Infrastructure (OCI), VMware and OpenStack. Used by thousands of developers, startups, and enterprise customers including Atlassian, Meteor, and Accenture, ScaleGrid handles all your database operations at any scale so you can focus on your application performance.Starting Price: $8 per month -
28
Dynatrace
Dynatrace
The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.Starting Price: $11 per month -
29
APIANT
APIANT
Endpoints can be adapted to a fully bi-directional (two-way) sync between apps without requiring migration. This enables you to use all connected systems while maintaining a consistent real-time view of the data across your apps. Hotel, restaurant, spa management software, POS, education, accounting, research, etc. You name it. If it can be integrated, we can do it. Thousands of pre-built connectors and the ability to build new ones quickly with our state-of-the-art Assembly Editor ® allows us to deliver complete integrations faster and at a fraction of the cost of other solutions. SIs can help you design the architecture of your integration, build automations, train your staff and even implement your complete integration project. -
30
Sifflet
Sifflet
Automatically cover thousands of tables with ML-based anomaly detection and 50+ custom metrics. Comprehensive data and metadata monitoring. Exhaustive mapping of all dependencies between assets, from ingestion to BI. Enhanced productivity and collaboration between data engineers and data consumers. Sifflet seamlessly integrates into your data sources and preferred tools and can run on AWS, Google Cloud Platform, and Microsoft Azure. Keep an eye on the health of your data and alert the team when quality criteria aren’t met. Set up in a few clicks the fundamental coverage of all your tables. Configure the frequency of runs, their criticality, and even customized notifications at the same time. Leverage ML-based rules to detect any anomaly in your data. No need for an initial configuration. A unique model for each rule learns from historical data and from user feedback. Complement the automated rules with a library of 50+ templates that can be applied to any asset.
