Business Software for Echo AI
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, organization size, organization type, region, user reviews, integrations, and more. View and sort the products and solutions that match your needs in the results below.
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1
Google Cloud Platform
Google
Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.Starting Price: Free ($300 in free credits) -
2
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
3
HubSpot CRM
HubSpot
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.Starting Price: Free -
4
Amazon Web Services (AWS)
Amazon
Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise. -
5
Klaviyo
Klaviyo
Klaviyo is an all-in-one platform that makes it easy for B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI, it's faster and easier than ever to create personalized, lasting customer relationships. Klaviyo unifies your customer profiles by capturing every event, and then lets you orchestrate your email marketing, SMS marketing, push notifications, WhatsApp, and RCS campaigns in one place. Klaviyo AI helps you build audiences, write copy, and optimize — so you can always send the right message at the right time, automatically. With real-time attribution and insights, you'll be able to make smarter, faster decisions that drive ROI. Trusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong.Starting Price: $0/month -
6
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
7
Freshdesk
Freshworks
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.Starting Price: $15.00/month/user -
8
Salesforce
Salesforce
Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.Starting Price: $25.00/month/user -
9
Zoom
Zoom Communications
Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.Starting Price: $14.99 per user per month -
10
Intercom
Intercom
Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.Starting Price: $29/seat/month -
11
Adobe Analytics
Adobe
Only Adobe lets you mix, match, and analyze data from anywhere in the customer journey. Plus, get versatile reporting, predictive intelligence, and more. Use award-winning tools to turn vast streams of web data into insights that everyone can act on. We welcome data from any channel. Bring it all under one roof to deliver real-time insights based on true 360-degree customer views. We open the door to better decision-making. Use powerful attribution to see behind each conversion and invest accordingly. We make hard things easy. Our AI and machine learning brings hidden opportunities and answers to everyone with the click of a button. Reporting visits and measuring page views isn’t enough anymore. To really take advantage of the power of the web, you need to measure customer pathing, traffic sources, content effectiveness, and video engagement. You need to know more than who’s coming to your site. You need to know why. To know the best page or product to show them. -
12
Snowflake
Snowflake
Snowflake is a comprehensive AI Data Cloud platform designed to eliminate data silos and simplify data architectures, enabling organizations to get more value from their data. The platform offers interoperable storage that provides near-infinite scale and access to diverse data sources, both inside and outside Snowflake. Its elastic compute engine delivers high performance for any number of users, workloads, and data volumes with seamless scalability. Snowflake’s Cortex AI accelerates enterprise AI by providing secure access to leading large language models (LLMs) and data chat services. The platform’s cloud services automate complex resource management, ensuring reliability and cost efficiency. Trusted by over 11,000 global customers across industries, Snowflake helps businesses collaborate on data, build data applications, and maintain a competitive edge.Starting Price: $2 compute/month -
13
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
14
OpenAI
OpenAI
OpenAI’s mission is to ensure that artificial general intelligence (AGI)—by which we mean highly autonomous systems that outperform humans at most economically valuable work—benefits all of humanity. We will attempt to directly build safe and beneficial AGI, but will also consider our mission fulfilled if our work aids others to achieve this outcome. Apply our API to any language task — semantic search, summarization, sentiment analysis, content generation, translation, and more — with only a few examples or by specifying your task in English. One simple integration gives you access to our constantly-improving AI technology. Explore how you integrate with the API with these sample completions. -
15
Five9
Five9
Five9 has over a decade of dedicated focus – 100% on cloud contact center software. Positioned highest in ability to execute in the Leaders quadrant of the Gartner Contact Center as a Service Magic Quadrant, Five9 has become the solution of choice for enterprise contact centers that need a solution that is reliable, secure, and scalable.Starting Price: $100.00 per user per month -
16
NICE CXone Mpower
NICE
NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences. -
17
Mistral AI
Mistral AI
Mistral AI is a pioneering artificial intelligence startup specializing in open-source generative AI. The company offers a range of customizable, enterprise-grade AI solutions deployable across various platforms, including on-premises, cloud, edge, and devices. Flagship products include "Le Chat," a multilingual AI assistant designed to enhance productivity in both personal and professional contexts, and "La Plateforme," a developer platform that enables the creation and deployment of AI-powered applications. Committed to transparency and innovation, Mistral AI positions itself as a leading independent AI lab, contributing significantly to open-source AI and policy development.Starting Price: Free -
18
Claude
Anthropic
Claude is an artificial intelligence large language model that can process and generate human-like text. Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. Large, general systems of today can have significant benefits, but can also be unpredictable, unreliable, and opaque: our goal is to make progress on these issues. For now, we’re primarily focused on research towards these goals; down the road, we foresee many opportunities for our work to create value commercially and for public benefit.Starting Price: Free -
19
Meta AI
Meta
Meta AI is an intelligent assistant that is capable of complex reasoning, following instructions, visualizing ideas, and solving nuanced problems. Meta AI is an intelligent assistant built on Meta's most advanced model. It is designed to answer any question you might have, help with writing, provide step-by-step advice, and create images to share with friends. It is available within Meta's family of apps, smart glasses, and web platforms.Starting Price: Free -
20
Kustomer
Kustomer
Kustomer is a centralized customer service platform built for your brand to deliver exceptional experiences in today’s on-demand, customer-first world. See all customer info on single timeline. Take requests from anywhere, reply in a single thread. Configurable interface to automate repetitive tasks. Kustomer makes personalized, efficient and effortless customer service a reality. Accelerate customer conversations and eliminate tedious questions by providing a holistic view of the customer. Unify customer purchase and activity history from all your systems on the Kustomer timeline, so agents have data-driven, actionable conversations without changing screens. Give your customers and agents the freedom to switch between different channels as needed during a conversation for a true omnichannel experience. Agents will always have the context to progress conversations forward without customers repeating information whether communicating through email, chat, SMS, voice, Facebook MessengerStarting Price: $99.00 per month per user -
21
Mistral 7B
Mistral AI
Mistral 7B is a 7.3-billion-parameter language model that outperforms larger models like Llama 2 13B across various benchmarks. It employs Grouped-Query Attention (GQA) for faster inference and Sliding Window Attention (SWA) to efficiently handle longer sequences. Released under the Apache 2.0 license, Mistral 7B is accessible for deployment across diverse platforms, including local environments and major cloud services. Additionally, a fine-tuned version, Mistral 7B Instruct, demonstrates enhanced performance in instruction-following tasks, surpassing models like Llama 2 13B Chat.Starting Price: Free -
22
Codestral Mamba
Mistral AI
As a tribute to Cleopatra, whose glorious destiny ended in tragic snake circumstances, we are proud to release Codestral Mamba, a Mamba2 language model specialized in code generation, available under an Apache 2.0 license. Codestral Mamba is another step in our effort to study and provide new architectures. It is available for free use, modification, and distribution, and we hope it will open new perspectives in architecture research. Mamba models offer the advantage of linear time inference and the theoretical ability to model sequences of infinite length. It allows users to engage with the model extensively with quick responses, irrespective of the input length. This efficiency is especially relevant for code productivity use cases, this is why we trained this model with advanced code and reasoning capabilities, enabling it to perform on par with SOTA transformer-based models.Starting Price: Free -
23
Mistral NeMo
Mistral AI
Mistral NeMo, our new best small model. A state-of-the-art 12B model with 128k context length, and released under the Apache 2.0 license. Mistral NeMo is a 12B model built in collaboration with NVIDIA. Mistral NeMo offers a large context window of up to 128k tokens. Its reasoning, world knowledge, and coding accuracy are state-of-the-art in its size category. As it relies on standard architecture, Mistral NeMo is easy to use and a drop-in replacement in any system using Mistral 7B. We have released pre-trained base and instruction-tuned checkpoints under the Apache 2.0 license to promote adoption for researchers and enterprises. Mistral NeMo was trained with quantization awareness, enabling FP8 inference without any performance loss. The model is designed for global, multilingual applications. It is trained on function calling and has a large context window. Compared to Mistral 7B, it is much better at following precise instructions, reasoning, and handling multi-turn conversations.Starting Price: Free -
24
Mixtral 8x22B
Mistral AI
Mixtral 8x22B is our latest open model. It sets a new standard for performance and efficiency within the AI community. It is a sparse Mixture-of-Experts (SMoE) model that uses only 39B active parameters out of 141B, offering unparalleled cost efficiency for its size. It is fluent in English, French, Italian, German, and Spanish. It has strong mathematics and coding capabilities. It is natively capable of function calling; along with the constrained output mode implemented on la Plateforme, this enables application development and tech stack modernization at scale. Its 64K tokens context window allows precise information recall from large documents. We build models that offer unmatched cost efficiency for their respective sizes, delivering the best performance-to-cost ratio within models provided by the community. Mixtral 8x22B is a natural continuation of our open model family. Its sparse activation patterns make it faster than any dense 70B model.Starting Price: Free -
25
Mathstral
Mistral AI
As a tribute to Archimedes, whose 2311th anniversary we’re celebrating this year, we are proud to release our first Mathstral model, a specific 7B model designed for math reasoning and scientific discovery. The model has a 32k context window published under the Apache 2.0 license. We’re contributing Mathstral to the science community to bolster efforts in advanced mathematical problems requiring complex, multi-step logical reasoning. The Mathstral release is part of our broader effort to support academic projects, it was produced in the context of our collaboration with Project Numina. Akin to Isaac Newton in his time, Mathstral stands on the shoulders of Mistral 7B and specializes in STEM subjects. It achieves state-of-the-art reasoning capacities in its size category across various industry-standard benchmarks. In particular, it achieves 56.6% on MATH and 63.47% on MMLU, with the following MMLU performance difference by subject between Mathstral 7B and Mistral 7B.Starting Price: Free -
26
Ministral 3B
Mistral AI
Mistral AI introduced two state-of-the-art models for on-device computing and edge use cases, named "les Ministraux": Ministral 3B and Ministral 8B. These models set a new frontier in knowledge, commonsense reasoning, function-calling, and efficiency in the sub-10B category. They can be used or tuned for various applications, from orchestrating agentic workflows to creating specialist task workers. Both models support up to 128k context length (currently 32k on vLLM), and Ministral 8B features a special interleaved sliding-window attention pattern for faster and memory-efficient inference. These models were built to provide a compute-efficient and low-latency solution for scenarios such as on-device translation, internet-less smart assistants, local analytics, and autonomous robotics. Used in conjunction with larger language models like Mistral Large, les Ministraux also serve as efficient intermediaries for function-calling in multi-step agentic workflows.Starting Price: Free -
27
Ministral 8B
Mistral AI
Mistral AI has introduced two advanced models for on-device computing and edge applications, named "les Ministraux": Ministral 3B and Ministral 8B. These models excel in knowledge, commonsense reasoning, function-calling, and efficiency within the sub-10B parameter range. They support up to 128k context length and are designed for various applications, including on-device translation, offline smart assistants, local analytics, and autonomous robotics. Ministral 8B features an interleaved sliding-window attention pattern for faster and more memory-efficient inference. Both models can function as intermediaries in multi-step agentic workflows, handling tasks like input parsing, task routing, and API calls based on user intent with low latency and cost. Benchmark evaluations indicate that les Ministraux consistently outperforms comparable models across multiple tasks. As of October 16, 2024, both models are available, with Ministral 8B priced at $0.1 per million tokens.Starting Price: Free -
28
Mistral Small
Mistral AI
On September 17, 2024, Mistral AI announced several key updates to enhance the accessibility and performance of their AI offerings. They introduced a free tier on "La Plateforme," their serverless platform for tuning and deploying Mistral models as API endpoints, enabling developers to experiment and prototype at no cost. Additionally, Mistral AI reduced prices across their entire model lineup, with significant cuts such as a 50% reduction for Mistral Nemo and an 80% decrease for Mistral Small and Codestral, making advanced AI more cost-effective for users. The company also unveiled Mistral Small v24.09, a 22-billion-parameter model offering a balance between performance and efficiency, suitable for tasks like translation, summarization, and sentiment analysis. Furthermore, they made Pixtral 12B, a vision-capable model with image understanding capabilities, freely available on "Le Chat," allowing users to analyze and caption images without compromising text-based performance.Starting Price: Free -
29
Gorgias
Gorgias
Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one placeStarting Price: $50.00/month -
30
Helpshift
Helpshift
When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.Starting Price: $150.00/month