Business Software for Auvik
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Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, organization size, organization type, region, user reviews, integrations, and more. View and sort the products and solutions that match your needs in the results below.
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1
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
2
Slack
Salesforce
Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.Starting Price: $8.75/user/month -
3
Microsoft Teams
Microsoft
Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.Starting Price: $12.50 per user per month -
4
ConnectWise PSA
ConnectWise
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools. -
5
N‑able Passportal
N-able
N‑able™ Passportal™ provides simple yet secure password and documentation management tailored for the operations of an MSP and ITSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords and client knowledge quick and easy from virtually any connected device. The N‑able™ Passportal™ product suite also offers value-added service products including Documentation Manager™, Blink™ and Site™ all of which promote compliance with industry regulations and help protect businesses from data breaches, cybersecurity threats, and network vulnerabilities.Starting Price: $18.00/month -
6
ConnectWise Automate
ConnectWise
Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count. -
7
Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
Callgoose SQIBS – The Future of IT Automation & Incident Management Callgoose SQIBS is a next-gen automation platform that optimizes IT operations, automates incident response, and enhances system reliability. It offers real-time alerts, on-call scheduling, incident auto-remediation, and seamless integrations to minimize downtime and improve efficiency. 🔹 Use Cases: Incident auto-remediation, on-call scheduling, process automation, IT request automation, event-driven automation, and cloud integrations. 🔹 Who Uses It? Enterprises, DevOps, MSPs, and IT teams in industries like SaaS, finance, e-commerce, telecom, and healthcare. 🔹 Key Features: Multi-channel alerts, runbook automation, no per-user fees, and full customization. 🔹 Pricing: Plans from Freemium ($0) to Dedicated ($1000/month) with automation included in every paid plan. Integrate with any ITSM, DevOps, or cloud platform. Scalable, cost-effective, and built for seamless IT automation. 🚀Starting Price: $10/month -
8
Opsgenie
Atlassian
Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.Starting Price: $9 per user per month -
9
BrightGauge
ConnectWise
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.Starting Price: $283 per month -
10
ITBoost
ConnectWise
The IT documentation software that brings it all together. Documentation, KPIs, and client feedback made easy. ITBoost, IT documentation software by ConnectWise, has a versatile dashboard that hosts the most advanced documentation solution in the industry, and displays the numbers you actually need to see from your external platforms. ITBoost gives you easy access to all of your MSP business applications, PSAs and RMMs. Do what you need to do, all from one place.Starting Price: $17.00/month/user -
11
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
12
ConnectWise RMM
ConnectWise
Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount. -
13
Datto SIRIS
Datto, a Kaseya company
From servers to virtual machines, SIRIS is the secure data protection solution built for MSPs to protect their client data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world. Born for the MSP with a cloud first architecture that delivers an all-in-one solution that spans backup to DRaaS, all administered from a secure, multi-tenant cloud portal. Immutable backups and the secure Datto Cloud make SIRIS your best line of defense against ransomware. Patented Inverse Chain Technology™ fundamentally changes the way backup and recovery is done allowing for every incremental snapshot to be a fully constructed recovery point. Does deleting backups either accidentally or maliciously mean you can’t recover? Think again with Cloud Deletion Defense™ that undeletes the unthinkable. -
14
ScalePad
ScalePad
ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.Starting Price: $19 per month -
15
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
16
ScalePad Lifecycle Manager
ScalePad
Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success—bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.Starting Price: $149/month -
17
Autotask PSA
Datto, a Kaseya company
Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.Starting Price: $50 per user per month -
18
Axonius
Axonius
Axonius gives customers the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between all assets, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks. Recognized as creators of the Cyber Asset Attack Surface Management (CAASM) category and innovators in SaaS Management Platform (SMP) and SaaS Security Posture Management (SSPM), Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically enforce policies and automate action. -
19
IT Glue
Kaseya
Grow your business with the world’s leading IT documentation software. Serving the top-performing MSPs around the globe with over 300,000 users in 70+ countries daily, and dozens of productivity and innovation awards to boot — we’ll put you on the forefront of documentation management. IT Glue provides a documentation framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of organizing your clients’ information to effectively service them. Zero degrees of separation. Link related items together, so that all the information you need is at your fingertips. Secure your world with an immutable audit trail and next-generation password management engine, which is fully integrated and linked with all of your documentation.Starting Price: $29 per user per month -
20
CloudRadial
Azurative
Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.Starting Price: $195 per month -
21
Hudu
Hudu
Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. We are a secure platform for scalable IT documentation, openly integrate with best-of-breed technology, rapidly innovate, and always put the needs of our customers first. We make it easy with a free trial, no contracts, and no user minimums. Streamline operations with password management, asset tracking, client documentation, and powerful automations. We are a IT documentation platform designed specifically for MSPs and IT professionals to centralize, standardize, and secure critical business information. Our solution simplifies the management these complex environments by offering a structured, organized repository for documenting processes, configurations, and client systems. By eliminating scattered or outdated documentation, our platform empowers teams to improve operational efficiency, reduce errors, and ensure consistent services.Starting Price: $30 per user per month -
22
Strategy Overview
Strategy Overview
Strategy Overview is a vCIO/QBR automation platform built by MSPs to streamline client strategic planning and digital transformation. It automates quarterly business reviews, including assessments, executive summaries, dashboards, roadmaps, budgets, and Office 365 and asset lifecycle reporting, via a modular template engine powered by the Arya AI agent. The system integrates with PSA/RMM tools (ConnectWise, Autotask, Kaseya BMS, Syncro, Halo PSA) and Office 365 to sync company data, assets, user lists, tickets, warranties, and licensing. Clients gain access to a fully white-labeled portal showcasing their strategy, health scores, asset and user data, tickets, budgets, and roadmaps. It updates warranty and asset information automatically, enabling MSPs to reduce QBR prep time from hours to minutes, standardize processes, surface security/compliance insights, drive proactive recommendations, and convert assessments into strategic revenue guidance.Starting Price: $60 per month -
23
PagerTree
PagerTree
PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.Starting Price: $10 per month -
24
IT Portal
IT Portal
IT Portal Inc. is a comprehensive IT documentation and infrastructure management platform designed specifically for Managed Service Providers (MSPs) who need reliable, scalable solutions for managing their clients' IT environments. Operating across five AWS regions (United States, United Kingdom, European Union, Canada, and Australia), we provide both cloud-hosted and on-premises deployment options to meet diverse compliance and operational requirements. Our platform enables MSPs to centralize and organize critical IT documentation, track assets, manage configurations, and maintain detailed records of client infrastructure. Unlike traditional solutions in the market, IT Portal Inc. prioritizes transparent pricing models without hidden fees, delivers responsive customer support, and maintains a commitment to continuous product improvement based on real MSP workflows.Starting Price: $25 per user per month -
25
Liongard
Liongard
Standardize, secure, and scale your IT managed services. Unleash your team to operate at 10x with Liongard, the only automation platform that gives you complete visibility across the stack, so you can manage modern IT with confidence. Still manually logging in to manage Internet Domains, SQL Servers and every system in between? Unify systems in Liongard to audit historical data, see critical changes, set proactive alerts and report across the IT stack. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Onboard customers faster and monitor system changes daily with Liongard's unified automation platform. Unlock data with Liongard for periodic business reviews, scoping new projects and converting customers to Managed Services. Make every aspect of running your MSP more efficient, profitable and secure – from how you assess potential customers to how you protect their systems. Liongard automates the process and minimizes human errors.Starting Price: $29 -
26
Junos Traffic Vision
Juniper Networks
Junos Traffic Vision is a licensed traffic sampling application for MX Series 3D Universal Edge Routers. It provides details on network traffic flows that is useful for a wide variety of operations and planning activities. Junos Traffic Vision monitors packets as they are processed by the router, and captures details such as source and destination addresses, packet and byte count information. These details are aggregated and exported in a standards-based format for analysis and presentation by Juniper and third-party-based tools that support usage-based accounting, traffic profiling, traffic engineering, attack and intrusion detection, and SLA monitoring. Implemented inline and on service cards that provide high performance and scale, Junos Traffic Vision can be deployed in both active and passive configurations and can take place alongside lawful intercept filtering and port mirroring without impacting performance. -
27
WatchGuard WIPS
WatchGuard Technologies
WIPS or Wireless Intrusion Prevention System is a term from the Wi-Fi industry that refers to the prevention of Wi-Fi threats, and at WatchGuard we have taken it to the next level. Our WIPS is unlike any other competing Wi-Fi security solution on the market. WatchGuard's patented technology ensures you have the real, accurate, and automated Wi-Fi protection that your business needs. Each WatchGuard access point (AP) has the flexibility to operate as both an access point and a dedicated WIPS security sensor protecting any 3rd party brand access points. Deploy WatchGuard APs managed with Wi-Fi Cloud and enjoy Trusted Wireless Environment compliant Wi-Fi, intelligent network visibility and troubleshooting features, captive portals , and location-based analytics. Just add WatchGuard APs as a security sensor to your existing infrastructure and protect any 3rd party brand access points 24/7. -
28
ThreatSync
WatchGuard
From distributed enterprises with 10 branch offices to small and midsize businesses (SMBs) with employees working outside of the network, it can be a struggle to manage security consistently and cohesively across your organization. It is critical for SMBs and distributed enterprise organizations to not only have visibility into both their network and endpoint event data, but to be able to quickly and efficiently leverage actionable insight to remove threats. ThreatSync, a critical component of TDR, collects event data from the WatchGuard Firebox, Host Sensor and enterprise-grade threat intelligence feeds, analyzes this data using a proprietary algorithm, and assigns a comprehensive threat score and rank. This powerful correlation engine enables cloud-based threat prioritization to empower IT team to quickly and confidently respond to threats. Collects and correlates threat event data from the Firebox and Host Sensor. -
29
ScalePad ControlMap
ScalePad
There are thousands of steps between you and your cybersecurity compliance goals. With the right cybersecurity compliance management software, you’ll hit the ground running. Start with customizable, expert-verified templates, and cross-mapping finds the overlap between common standards to get you cruising through compliance tasks. Managing evidence and policies keeps everything at hand. Keep tabs on risks and vendors too, no more spreadsheets and scattered documents, everyone on the team needs to contribute to compliance. In this personalized portal, they can access policies and handle any tasks they need to do.Starting Price: $200 per month -
30
Network Glue
IT Glue
All-in-one automated discovery, documentation, password rotation, and diagramming solution. Leave the site walks to us. The Network Glue collector detects all devices on your clients’ networks regardless of vendor. It even discovers Active Directory environments including the AD role of each workstation and server, and automatically brings in AD users from on-premises or hybrid environments. Say goodbye to hidden devices and incomplete user information. All network devices, as well as cloud, hybrid, and on-premises user information from Azure AD and Active Directory, are automatically documented and updated in IT Glue. This includes virtual components of networks for Hyper-V and VMware. We can’t all be artists. Let Network Glue generate comprehensive network diagrams for you. Unique icons help to quickly interpret network diagrams, and are fully integrated with IT Glue so contextual information is pulled up when a device icon is clicked.Starting Price: $29 per month