Audience
MSPs and IT teams
About IT Portal
IT Portal Inc. is a comprehensive IT documentation and infrastructure management platform designed specifically for Managed Service Providers (MSPs) who need reliable, scalable solutions for managing their clients' IT environments. Operating across five AWS regions (United States, United Kingdom, European Union, Canada, and Australia), we provide both cloud-hosted and on-premises deployment options to meet diverse compliance and operational requirements.
Our platform enables MSPs to centralize and organize critical IT documentation, track assets, manage configurations, and maintain detailed records of client infrastructure. Unlike traditional solutions in the market, IT Portal Inc. prioritizes transparent pricing models without hidden fees, delivers responsive customer support, and maintains a commitment to continuous product improvement based on real MSP workflows.
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Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
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Pricing
Starting Price:
$25 per user per month
Integrations
Company Information
IT Portal
Founded: 2007
United States
www.it-portal.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
IT Portal Frequently Asked Questions
Q: What kinds of users and organization types does IT Portal work with?
IT Portal works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does IT Portal support in their product?
IT Portal supports these languages: English.
Q: What kind of support options does IT Portal offer?
IT Portal offers support via phone support and online.
Q: What other applications or services does IT Portal integrate with?
IT Portal integrates with: Active Directory, Passly, Autotask PSA, Auvik, bvoip, ConnectWise Automate, Domotz, draw.io, Cisco Duo, Microsoft Excel, Gliffy, Google Authenticator, ConnectWise RMM, Kaseya BMS, Lucidchart, MYKI, NinjaOne, Microsoft 365, RangerMSP, RepairShopr, N-able MSP Manager, N-able N‑central, SQL Server, VMware vSphere, and Watchman Monitoring.
Q: Does IT Portal have a mobile app?
Yes, IT Portal has a mobile app for iPad, iPhone, and Android.
Q: What type of training does IT Portal provide?
IT Portal provides training in the form of documentation.
Q: How much does IT Portal cost?
Pricing for IT Portal starts at $25 per user per month.
