Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

About ScalePad

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

Pricing

Starting Price:
$19 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Videos and Screen Captures

ScalePad Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

ScalePad Frequently Asked Questions

Q: What kinds of users and organization types does ScalePad work with?
ScalePad works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ScalePad support in their product?
ScalePad supports these languages: English.
Q: What kind of support options does ScalePad offer?
ScalePad offers support via phone support and online.
Q: What other applications or services does ScalePad integrate with?
ScalePad integrates with: Atera, Autotask PSA, Auvik, Barracuda Cloud, ConnectWise Automate, ConnectWise PSA, Datto SIRIS, Freshservice, IT Glue, Kaseya BMS, Kaseya VSA, LogMeIn Central, ManageEngine Endpoint Central, Cisco Meraki, Naverisk RMM & PSA, NinjaOne, Panorama9, RangerMSP, RepairShopr, RG System, ServiceNow, N-able N‑central, N‑able N-sight RMM, Syncro, and Vorex and more.
Q: What type of training does ScalePad provide?
ScalePad provides training in the form of documentation, live online, and webinars.
Q: Does ScalePad offer a free trial?
Yes, ScalePad offers a free trial.
Q: How much does ScalePad cost?
Pricing for ScalePad starts at $19 per month.

ScalePad Product Features

IT Asset Management

Maintenance Management Not Supported
Requisition Management Not Supported
Configuration Management Not Supported
Compliance Management Not Supported
Depreciation Management Not Supported
IT Service Management Not Supported
Asset Tracking Not Supported
Audit Management Not Supported
Cost Tracking Not Supported
Procurement Management Not Supported
Contract/License Management Not Supported
Inventory Management Not Supported
Supplier Management Not Supported

Warranty Management

Warranty Tracking Not Supported
For Field Service Not Supported
Policy Management Not Supported
Returns Management Not Supported
For Manufacturers Not Supported
Service Management Not Supported
Repair Management Not Supported
Parts Management Not Supported
Eligibility Verification Not Supported
Product Registration Not Supported
For General Contractors Not Supported
Contract Management Not Supported

ScalePad Verified User Reviews

Write a Review
  • Jason P.
    Information Technology Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best warranty service around!"

    5 out of 5 stars Edited 2023-07-28

    Pros: ScalePad responds quickly and provide all the support with out delay!
    Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.

    Cons: At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.

    Overall: Thrilled with the service. Application is smooth, efficient and organized. I was able to transfer warranties with ease, and dispose damaged devices flawlessly.

    Read More...
  • William S.
    President
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Portal is Impressive, The Actual Service is Unreliable At Best."

    2 out of 5 stars Posted 2023-02-06

    Pros: The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

    Cons: Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

    Overall: The warranty service is a deal breaker. It doesn't matter how many bells and whistles the dashboard has. If you are not delivering the promised service, it's of no use.

    Read More...
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