Best Customer Service Software for Cloud - Page 13
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Compare the Top Customer Service Software for Cloud as of May 2026 - Page 13
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1
Zoho Lens
Zoho
Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.Starting Price: $15 per month -
2
Ondato
Ondato
Ondato is a tech company that streamlines KYC and AML-related processes. We're providing advanced technological solutions for digital identity verification, business customer onboarding, data validation, fraud detection, and more. All of them meet the highest quality standards available for KYC online or offline onboarding for all business and customer types orchestrated from a single interface. We're turning compliance into a business benefit by creating a safer environment for organizations and individuals alike.Starting Price: €149.00/month -
3
Qualified
Qualified.com
Qualified helps companies generate pipeline, faster. Tap into your greatest asset - your website - to identify your most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. Qualified helps leading B2B companies tap into their greatest asset - their website - to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers and offers two core products: Qualified Conversations and Qualified Signals. Piper is an AI SDR that automates your inbound pipeline generation motion to help you scale. The AI SDR you’ve been waiting for, Piper is ready to join your team today.Starting Price: $3,000 -
4
ReminderDental
ReminderDental
ReminderDental is the most powerful and affordable solution for communication with your dental patients. With the most customizable options for Appointment Confirmations, Broken Appointment Notices, Recall and Reactivation, Birthday, ASAP, Missed Appointments of any platform on the market, your automated communication never looked better. Multilingual support for calls and messages supported as well as filtering messages by procedure codes, operatory, or provider to enable pre / post op communication. Two way texting, review migration and generation, tools to help remote users, along with statistics that can help you grow your existing practice, expand, or simply collect on past due. Integrations for Open Dental, Dentrix, Easy Dental, PracticeWorks, Eaglesoft, and Dolphin.Starting Price: $50/month -
5
Reviewzi
Reviewzi
Reviewzi is the simplest and most affordable way to grow your business. Our unique "Review Collection Funnel" provides better reviews and more of them, all while capturing your most important asset- your customer lists. Our most exciting feature is our "Gamification Technology" that allows you as a business owner to inspect what you expect- seeing exactly who in your organization is buying into the growth of your business. Our trackable coupons drive repeat business and our loyalty technology keeps track of who your best customers are. Now that you have a customer list to communicate to Reviewzi provide you with outbound SMS and email systems to maximize your share of wallet from your customers. Our done for you services makes all of this even easier.Starting Price: $99 per month -
6
Proton Calendar
Proton AG
Your calendar is a record of your life. Proton Calendar helps keep it private. Proton Calendar automatically secures all your events with end-to-end encryption. Events received from people who use other calendars are secured with zero-knowledge encryption. In both cases, event details, including the title, description, location, and people invited, are encrypted so not even we can see them. Proton Calendar makes staying on top of your schedule simple while keeping your information secure. Proton Calendar was built by the team behind Proton Mail, the world’s largest encrypted email service. Over 50 million people and some of the world’s largest organizations have signed up with Proton. Proton Calendar comes with a Proton Mail email address that you can use to securely send event invites. You can also add events to Proton Calendar directly from your Proton Mail inbox.Starting Price: Free -
7
Sticky Reviews
Sticky Reviews
Sticky Reviews makes increasing conversions simple. It's super simple to set up and takes only around 10 minutes to get started. Convert more website visitors into signups and purchases. Your advertising spending will go further than ever before. People trust companies they see other people buy from as well. Seeing other visitors taking action creates fear of missing out. Simply copy & paste the pixel on your website. No coding knowledge is required! Display Sticky Reviews on your website and let your customers generate referrals for you! We've really made it so simple and easy to get started using Sticky Reviews. Once you log in you can watch the quick setup video and you'll be up and running in less than 10 minutes. Get started now! Upload real reviews from real customers! You can do this manually or you can use our automated review links and add reviews that meet your minimum start rating automatically.Starting Price: $15 per month -
8
SimplyMeet.me
SimplyBook.me
The SimplyMeet.me admin apps allows you to have an easy overview of all your upcoming and past bookings in your pocket at all times. You will get notifications directly on your mobile phone when new meetings are booked, changed or canceled. You can quickly make new meeting types from the app and get links to share with clients, coworkers, or potential employees. Allow the invitees to choose from available meeting times. No action needed from your side. Simply send your booking link and the person selects a time that works for them. Automatically detects time zones while clients schedule meetings. Allow more persons to book and join meetings with you at the same time. Connect an inverse calendar where blocked time slots create your availability.Starting Price: $9.99 per user per month -
9
lemcal
lempire
lemcal is the tool that allows you to schedule all your meetings on autopilot. It eliminates unnecessary back-and-forth and helps you book more meetings. By linking lemcal to your Microsoft or Google account, users will be able to book slots directly in your calendar without any friction. lemcal lets you import your Calendly schedules in seconds. It also generates a fully personalized booking page to help you attract leads, reduce no-shows, and build your personal or company brand. lemcal automatically tracks the performance of your meetings and syncs your leads with the tools you love, reducing the time it takes to schedule meetings. lemcal allows you to sync with lemlist, Google Calendar, Microsoft Teams, and Zoom (coming soon). Your personalized lemcal link opens to your fully customized booking page, where people can schedule meetings with you quickly and easily. Sign up now to reserve your unique link.Starting Price: Free -
10
Verify 365
Verify 365
Verify 365 is the advanced client onboarding solution for law firms, estate agents, accountants and IFAs. With Verify 365, you can rest assured that your clients are thoroughly vetted, saving you time and reducing the risk of fraud. Verify 365 offers biometric verification, ensuring that your clients are who they say they are. Verify 365 conducts thorough ID checks, including government-issued ID and address verification. Our AML checks ensure that your clients are not on any financial crime watchlists. We also perform source of funds checks to ensure that the money your clients are using is legitimate. Verify 365 also includes e-payment and e-signature capabilities, making the onboarding process fast and efficient. Verify 365 supports over 10,000 government-issued IDs from over 200 countries. Our global reach allows you to verify your clients from all corners of the world.Starting Price: $2,50 per verification -
11
Zoom Workplace
Zoom Communications
Unified business communication and collaboration tools. Reimagine how your teams work with an all-in-one, open collaboration platform with AI Companion. Streamline communication, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more. Reduce wasted time going back and forth between applications. Zoom Workplace provides you with a seamless, automated user experience from your mobile device or desktop Streamlined features give you the ability to initiate a call or meeting from a chat, collaborate on a whiteboard from your desktop or room, and see whether a co-worker is available with presence.Starting Price: $13.32/user/month -
12
Visual Assistance
OptimaTech Limited
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.Starting Price: $50/month/5 users -
13
Quick Hub
CloudPeak Technologies
Quick Hub levels the playing field by giving local retailers, service pros, and agencies the same marketing firepower Fortune 500 brands enjoy without the price tag or complexity. In one intuitive dashboard you can: 🔔 Launch multichannel campaigns (SMS, Email, WhatsApp) 🤖 Spin up AI agents that write social posts & ads automatically 🗓️ Drag-and-drop a month of content onto a cross-platform calendar ⭐ Capture 5-star reviews and reply in-app 📺 Run geo-targeted social and Connected-TV ads 📊 See real-time ROI, foot-traffic spikes, and campaign health scores Quick Hub integrates with Square, Meta, Google, WhatsApp, Zapier, and more so setup takes minutes, not months.Starting Price: $20/month -
14
DaySmart Appointments
DaySmart Software
Now more than ever, businesses are turning to online booking – and we’re here to help. DaySmart Appointments is used daily by thousands of businesses, institutions, and agencies of all sizes to increase customer engagement and automate administrative tasks. Our easy-to-use appointment scheduling software for small to midsize businesses is designed to streamline the online booking process and simplify day-to-day operations for smaller teams. We help enterprise businesses improve operational efficiencies and the customer experience with our secure, comprehensive online appointment scheduling solution. Whether you’re growing a small business or a multinational corporation, our platform is designed to scale with you. We’ll work with you to meet the specific needs of your business with our highly configurable scheduling system. With a customer satisfaction rating consistently above 95%, our support team is responsive, knowledgeable, and ready to help.Starting Price: $99.00/month -
15
Oreka TR
OrecX
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track. -
16
REVE Chat
REVE Chat
REVE Chat, a chat widget and live chat software online, is installable on business websites and ideal for small to mid-sized companies in different industries. REVE Chat key features include voice calls, live chat, visitor queuing, analytics, and proactive chat. With REVE Chat's proactive chat feature, users can set messages to appear from predetermined visitor actions. REVE Chat's chat window is also customizable to fit the company's branding. -
17
WorkRamp
WorkRamp
WorkRamp is a modern training platform that enables companies to effectively onboard, train, and track their employees. Through self-guided activities, personalized testing, and interactive certification exercises, WorkRamp allows companies to build custom training that meets the needs of each team and department. WorkRamp is ideal for companies of with 50-500 employees who seek to reimagine employee training. Click on the free trial link above to join the ranks of Square, Intercom and Paypal. Bridge the gap between strategy and execution with WorkRamp. WorkRamp is an enterprise training and enablement software that helps companies perform at their highest levels. With WorkRamp, employees can become more productive through structured activities, shadowing, and interactive certification exercises. It offers deep integrations with existing tools like Zendesk, HRIS, Slack, and SFDC.Starting Price: $20.00/month -
18
Kaseya BMS
Kaseya
Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently. -
19
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
20
Manavate
Manavate Ltd
Manavate is a cloud based management system that makes it infinitely easier for you to run your business. Say goodbye to hours lost on phone calls and emails that too often lead you away from efficiency and towards chaos. Sign up for a free trial and enjoy all the benefits Manavate has to offer.Starting Price: $29.00/month/user -
21
QLess
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.Starting Price: 500.00/month -
22
CentraHub CRM
CentraHub
#1 Custom CRM Software for Businesses. Boost your Growth by Automating Sales, Marketing and Service. Sales force automation tools to track, monitor and manage pipeline. Close more customers efficiently. Marketing automation platform for converting leads to sales with campaigns, email and more. Customer service platform for ticket management with SLA's across assets and service classes. Automate sales and lease of real estate assets intelligently with site visits, reservations bookings and possession. Reduce cost & equipment downtime while increasing team productivity with enterprise facilities & asset management. Dealership Management System (DMS) for simplified automotive inventory, marketing, sales and service management. Automate asset lifecycle across procurement, inventory tracking, transfers, maintenance and retirement of assets. Manage customers effectively with smart analytics for profiling, loyalty, trend analysis and order fulfillment.Starting Price: $10 per user per month -
23
Totango
Totango
Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies. -
24
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
25
Ideagen Qadex
QADEX
Food Safety Software enabling cost-effective transformation of food safety, NPD, customer complaints and supply chain transparency. Save time and complete consistent, auditable risk assessments of products & suppliers; our food safety software includes horizon scanning and VACCP/TACCP. Be audit-ready 24/7 and never receive an audit non-conformance, guaranteed. Transform specification management for raw materials, and finished products and answer product queries instantly. Automate supplier quality monitoring or internal non-conformance management with automated workflows to ensure prompt closure of non-conformances. Let our team manage the entire complaints process using market-leading software to save time, money and improve customer service. Deliver new product launches faster, better, together while ensuring that all safety, quality, legality and profitability requirements are met. -
26
Smart Scheduling
Smart Scheduling
Don’t spend your day on the phone, our unique online booking system allow customers to make and change appointments from the comfort of their own computer. Managing your appointments has never been easier. Our simple drag & drop calendar lets you quickly add appointments, change times or assignments, and see the full schedule at a glance. Enter your employees’ schedules and add or edit services with just a few clicks. The online booking system updates in real-time, so you always know who’s working and what customers are scheduled. Designed to run on any platform, mobile device, tablet, or computer. We’re web-based, which means that there’s no need to install an app or download any software. With Smart Scheduling, you’ll never miss a booking again. Offer more personalized service by tracking all your clients’ details, including past appointments, preferences, contact info, and more.Starting Price: Free -
27
Repsly
Repsly
Repsly’s retail execution platform empowers CPG field teams to improve field sales performance, merchandising execution, and promotion compliance by connecting them with the data and tools they need to work more intelligently in their accounts. Repsly’s configurable platform equips field teams with solutions for scheduling, ordering, data collection, time and mileage tracking, sales performance reporting, and more. But what makes us truly unique is our approach to data: The Repsly platform combines data on shelf-level execution, team activity, and sales velocity to help field teams make smarter decisions that maximize their impact. Informed by over a decade of experience helping CPG teams drive smarter execution in the field, today Repsly users complete more than 5 million in-store activities every month in 80 countries around the world. -
28
Harmonizely
Harmonizely
Save time and avoid unnecessary emails. Boost engagement and conversion rates. Allow the invitees to choose from available meeting times. No action is needed from your side. Just send an invitation link. Connect Google, Outlook/Office 365, iCloud, Zimbra, Zoho, and other CalDAV solutions. Choose an all-in meeting scheduler to rule them all. Access all meetings and calendars from one scheduling app. Save time and avoid confusion. Integrate Harmonized with other popular platforms. The list of integrations includes Slack, MailChimp, Google Sheets, Pipedrive, WordPress, and many more! Our Zoom, Microsoft Teams, Whereby, Kopano Meet or Google Meet integration generates a unique video conference link for every meeting. Most meeting scheduling apps work with the most popular calendars only, such as Google Calendar, iCloud, or Office 365. Harmonizely, on the other hand, is a comprehensive scheduling tool. It supports a wider range of calendars, including Zimbra, Zoho, Fastmail, etc.Starting Price: $7 per month -
29
Botmind
Botmind
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second -
30
VNC Connect
RealVNC
VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it.Starting Price: $40 per user per year
