Best Customer Service Software for Mac - Page 13
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Compare the Top Customer Service Software for Mac as of June 2026 - Page 13
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1
Wavetec Appointment and Booking
Wavetec
Wavetec’s cloud based online appointment booking and scheduling solution is designed to support, ease and simplify the process for you and your customers. With Wavetec’s appointment solution, your customers can connect from anywhere, and book, check-in, reschedule and cancel appointments seamlessly. This helps to minimize customer wait times and ensures the provision of top quality services to your customers. We work with a wide range of clients from global multinationals. Our audiences span international and local businesses from around the world. Wavetec’s products and solutions have been developed to suit the needs of diverse and demanding audiences. -
2
FastDox
FastDox
Receive crucial documentation from customers in minutes. They simply upload or take a photo of their sensitive information and send it across securely instantly. Unlimited amount of document uploads of any size. Upload and send documents from anywhere zero hassle. Auto-edge cropping and dynamic document alignment. Stand out from the competition and offer your customers a seamless onboarding experience. With the platform doing the hard work for you, you can focus on delivering outstanding service. Unchain your staff from the shackles of admin and allow them to spend time building up your customer base. Our clients have seen an increase in sales of up to 35%. Work smarter not harder - dramatically reduce labour and keep business costs down. FastDox cuts postage costs by 95% and helps to ensure repeat business.Starting Price: £40 per user -
3
EnConnect
Enqura
AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency. -
4
StitchView
StitchView
With StitchView, you’ll instantly see context – relevant customer information across all your apps in one workspace view. Access to more applications and data shouldn’t slow you down. Eliminate the redundancy in the searching, input, and sharing of data across multiple applications. Load and sync information across your entire view. Assemble and save optimized workspace views with groups of apps in a layout suited for a one-screen-glance workflow. Easily search and launch specific apps, views, and data all from one place. Save significant time by reducing redundant search across multiple applications. Managers can create and distribute custom workflows and app views to their team to foster better process and deliver consistent results. Trigger a series of predefined workflow actions to automate the visibility of contextually-relevant customer data and take real-time action. Drag and drop data from one app to another to selectively share context. -
5
Wizerr
Wizerr
Create and publish prompts for your own product - accelerating product adoption. Product users need expert help from time to time - especially in complex products - and currently that help is fragmented and manual. Today, users are turning to AI chat tools to find solutions & get work done on your product. But they have to design and test each prompt by themselves - which is inefficient and often suboptimal. Wizerr lets you launch your own hub of expert prompts, designed by your experts, for your product. It's super simple to use too! 1. Any expert, user champion, partner (and more!) can submit a prompt. 2. Users try them, and the most useful ones quickly become apparent through built in analytics. 3. In one click, your company can verify the best prompts. 4. ...And voila! You'll have top-notch prompts that'll supercharge user-adoption of your platform. So, what are you waiting for? It's time to level up your platform adoption with expert-designed prompts! -
6
Calendar 365
AppJetty
Introducing Calendar 365 for Dynamics CRM - Your Ultimate Time Management Solution! Stay organized, efficient, and in control of your schedule with Calendar 365 for Dynamics CRM. Designed to seamlessly integrate with Microsoft Dynamics CRM, this powerful calendar extension revolutionizes the way you manage your time, tasks, and appointments. Whether you're a sales professional, customer support agent, or project manager, Calendar 365 is your indispensable tool for maximizing productivity and staying on top of your daily activities. Here are some features that can help you improve the productivity of your team: - Seamless Integration - Intuitive Interface - Customizable Views - Color Coding - Smart Reminders - Team Collaboration - Mobile Accessibility - Time Zone Support - Analytics and Reporting - Security and PrivacyStarting Price: $599 yearly (1-10 users) -
7
Serviere
Impiger Technologies
Serviere revolutionizes service requests, improving communication, simplifying the process. Empower engineers, managers to collect, analyze, respond in real-time. Customers can track complaint status. Comprehensive solution for efficient service management.Starting Price: $0 -
8
CareAR
CareAR, Inc.
CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily. -
9
Go Big Reviews
Go Big Reviews
We help businesses, like yours, gather and manage online reviews from customers. We work with all types of businesses, including dentists, doctors, plumbers, HVAC contractors, Veterinarians, Home Inspectors, Accountants, Realtors and MANY, MANY more.Starting Price: $59/months -
10
Obenan
Obenan
Obenan Intelligence (Obi) is your 24/7 AI co-worker for digital marketing, designed to eliminate the complexity, stress, and guesswork that hold business owners back. Obi continuously analyzes your reviews, visibility, and sales data to identify what’s working—so you stop wasting time and money on ineffective marketing. It drafts professional, on-brand responses to reviews, automatically fixes your business information across the web, and creates AI-ready content that boosts your visibility on Google and AI search. Whether you run a single location or manage multiple branches, Obi ensures your brand is consistent, credible, and discoverable. With Obenan, you get more than a tool—you gain a trusted partner working quietly in the background to keep your marketing running, your reputation protected, and your business in front of the right customers. Be Seen. Be AI Visible. -
11
Thought Industries
Thought Industries
Deliver quality and engaging learning experiences to your target audience with Thought Industries, the world's leading B2B customer education and extended enterprise learning platform designed for for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more. More than just a learning management solution, Thought Industries enables organizations to create, customize and distribute and monetize white-labeled online learning courses to consumers, professionals, and the extended enterprise. -
12
Smiddle
Smiddle
Smiddle is a software company specializing in cybersecurity, contact center, and telephony software solutions for Cisco. We are constantly working to create products that will help businesses achieve their goals, developing software to optimize and improve the efficiency of contact centers. We help our clients to improve the level of customer service and the efficiency of their contact centers. Smiddle actively collaborates with Cisco in the field of development, is a member of the Cisco DevNet program as a Solution Partner. Cybersecurity solutions help take your protection to the next level. Our contact center software solutions solve such problems as recording and storing conversations with clients; service quality control; processing messages from clients from popular messengers; organization of large outbound campaigns; creation of client scenarios for interaction with agents; Integration of CRM-system with Cisco Finesse; and many others. -
13
InnoCare
InnoCare
Providing smart, cost-effective clinic management solutions that let you focus on growing your practice with more patient care & less paperwork. From scheduling to billing to extensive custom reporting, InnoCare offers all of your clinic management priorities in one package - and we handle the heavy lifting, so you can stay focused on providing quality patient care across your practice. Practice management software for healthcare, rehabilitation and wellness professionals. InnoCare Software brings together every part of clinic management so you can manage your staff, your finances, and your patients all in one place. EMR software for Canadian physiotherapists, occupational therapists, and physical rehabilitation professionals. Stay compliant, do less paperwork, treat more patients with Charting+. Monitor key performance indicators like billing, referrals, and self-discharge with custom reports. -
14
LEAP
Flovate
Optimize and automate your processes without writing a line of code by harnessing the power of low-code. You can utilize the array of functional building blocks within LEAP to create custom and flexible applications that will enable you to automate your processes. Apply your processes to one of our pre-configured industry solutions. With the majority of the configuration already in place, your LEAP solution can be created in days by our analysts – and even demonstrated so that you can see it in action. By joining together functional building blocks your solution is built in weeks, not months – leaving you with a high-quality solution, at a lower risk and cost. An impressive array of functions and features can deliver the outcomes you need, providing you with a solution that is right for your organization. Pay for usage, not users. Activity-based, rather than user-based licensing means you only pay for what you use. Plus setup costs are kept to a minimum. -
15
Rosmiman IWMS
Rosmiman Software
ROSMIMAN® IWMS & Services Global Site is a global, collaborative and integrating system for the management of real estate assets of multiple types, their infrastructures and services, where the different user roles can interact and interact from anywhere and at any time, thanks to the innovative technological architecture of the software system, its ease of use, the optimized methodology of its processes and the ability to provide business intelligence. ROSMIMAN® IWMS & Services Global Site integrates in a single software platform, the system with the greatest functional, operational and technological scope on the market, within the IWMS solutions category, complying with the definition of IWMS systems made by Gartner (the leading research institute in the software sector and technology markets). -
16
Q-Flow
Q-Nomy
Q-nomy's vision is to make the most of every customer visit: more sales, greater customer satisfaction, and better experience. We believe the way to achieve this vision is by delivering true end-to-end Customer Experience Optimization. Customer Experience Optimization is a solution that tailors the individual customer's journey across digital and physical service channels; it’s a solution tailored to meet the customer's personal background, expectations and needs. Customer Experience Optimization enables the business to simultaneously leverage the customer journey for deepening customer engagement and offering more products and services, while delivering personalized interaction across all channels. We're realizing this vision with ever increasing perfection by continuous development and evolution of our flagship product, Q-Flow. -
17
Click4Assistance
Click4Assistance
Established in the UK at the inception of the live chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat software for websites. For more than 15 years we have been successfully providing a complete live chat software solution for SME and corporate organisations. -
18
CastIMS
Peacock Consulting
Show your clients that their reputation is in good hands. Show government agencies that you are being proactive to issues and complaints. Show your employees your commitment to adhering to the highest standards for every client. Proving your dedication to compliance proves that you care about delivering results, with excellence, every time. And there’s no better way to prove that than with CastIMS. We’ll do more than make sure you get fully developed, reliable software – you get the experience and personal service you deserve. Compliance Requests assist with responding to consumer complaints and provide a reference for all correspondence including the number and nature of complaints. Training Reports assist with the identification of training needs and provide proof of all training. -
19
CommuniGate Pro
CommuniGate Software
Our end to end Unified Communications technology begins with the platform CommuniGate Pro. The system enables large scale Unified Communications with open API’s for integration into business applications. CommuniGate Pro scales dynamically to 100’s of millions of accounts. Ideally suitable for “Nation” scale alert systems, multimodal communications within web applications, or compartmentalized high-security network topologies. However, big scale does not mean trade-offs on efficiency or reliability. The platform is extremely agile for resilient applications in military or embedded environments. CommuniGate Pro is approved for governmental agency use in Europe and in the USA. Military, transportation and research center use is legendary for mind bending stability with uptimes like VMS. CommuniGate Pro enables banks to deploy mail to millions of clients for online self care while respecting compliance regulations. The signaling features of the server can be deployed in a hybrid system. -
20
Symphony SummitAI
Symphony SummitAI
Research shows that up to a staggering 80% of IT assets are underutilized, placing a massive strain on budget and productivity. Increasing regulation and heightened concerns around information security are forcing many organizations to re-evaluate their IT asset management system. You need a next-generation tool, powered by AI, to put new controls and processes to effectively manage hardware and software assets. Optimize asset utilization, save costs and enforce compliance with SummitAI Asset Management. With integrated asset management, SummitAI provides you with an accurate inventory of all the hardware and software assets, in your organization, across the asset lifecycle process. It optimizes your organization’s efficiency by helping you manage assets right from the planning stage to the disposal stage covering requisitioning, allocation, and retirement. SummitAI’s IT Asset Management enables enterprises to manage their assets cost-effectively. -
21
RISE Remote Support
RISE Technologies
From the occurrence of the problem to the storage of the jointly developed solution in the knowledge database - with RISE Remote Support you can map your entire support process on one platform. Structured, clear and understandable for everyone involved at all times. Regardless of whether you use desktop PCs, laptops, smartphones or smart glasses - RISE Remote Support runs on all your end devices. Whether videos, photos, PDFs, 3D objects or other files, whether created in the field or uploaded from other systems, share exactly the documents with your employees or customers that you need to solve the problem. Voice messages have become an important part of today's communication. They sometimes replace tiresome typing, serve as a local ear and are an important part of problem identification and solution. A picture says more than 1000 words - a edited picture even more. With our image editor you can refine your photos quickly and easily. -
22
Service CRM
Service CRM India
Best Field Service Management Software company Service CRM has been transforming the field service operations of various industries for years. Through innovative solutions and user-friendly interfaces, the company consistently proves its dedication to improving efficiency and streamlining processes. By incorporating cutting-edge technology and robust features, Service CRM India ensures that businesses can effectively manage their field service teams, optimize scheduling, and enhance customer experiences. As a leading service provider, this company remains a trailblazer in the ever-evolving landscape of field service management software. -
23
DiliGenie
Diligent Global
Automate your IT processes with our DiliGenie ITSM solution. It helps to simplify your business operations and enhance productivity. An ITSM solution that helps businesses automate incidents. service requests, and problem management processes. -
24
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
25
Ivanti
Ivanti
Ivanti offers integrated IT management solutions designed to automate and secure technology across organizations. Their Unified Endpoint Management platform provides intuitive control from a single console to manage any device from any location. Ivanti’s Enterprise Service Management delivers actionable insights to streamline IT operations and improve employee experiences. The company also provides comprehensive network security and exposure management tools to protect assets and prioritize risks effectively. Trusted by over 34,000 customers worldwide, including Conair and City of Seattle, Ivanti supports secure, flexible work environments. Their solutions enable businesses to boost productivity while maintaining strong security and operational visibility. -
26
TURNOVER Helpdesk
SoftLanding Systems
The effective management of software problems and incidents can have a direct impact on how well applications are maintained over their life span. A solution that works in tandem with your corporate change management processes will provide many benefits, such as ease of control, seamless workflow, and audit compliance. TURNOVER® Helpdesk ensures effective end-to-end incident tracking and reporting. The system optimizes technical support efficiency by combining a full-service IT helpdesk with mobile-friendly browser-based end user self-service. End users get a fast and easy way to find answers to their own technical questions, enter requests, track the progress of their issues, all while on the move. Meanwhile, your IT staff can invest their time in more challenging and higher priority issues. End users get a fast and easy way to find answers to their own technical questions, enter requests, track the progress of their issues, all while on the move. -
27
Revelation helpdesk
YellowFish Software
The individually branded Self Service Interface provides a personalized experience for your end users and their managers to log new tickets, view current tickets and dashboards. Set up pre-defined action notes, which you can access through a drop down, within any open ticket in Revelation. Quick notes can be grouped and associated by end user, group, team, and more as is needed. Editing multiple tickets with a similar action note is easier than ever with Revelation’s Multi-Edit capability. Multi-Edit can be used to add an identical action note to multiple tickets, add billable time to several tickets, or even move tickets to different clients or projects. View a colorful visual summary of your ticket’s activity from the time logged until completion with Revelation’s Storyline feature. Storyline shows a timeline of system notes, how long a ticket has been open, status of ticket is also shown by color. -
28
incadea.dms
incadea
incadea is The Automotive Cloud company, a global provider of automotive retail systems having cloud based innovative technology, strong partnership and relationships with largest OEMs with our global footprint in more than 100 countries and having people focused to fulfilling unlimited customer satisfaction. incadea help its clients improve their market positions through the use of state-of-the-art technology powered by Microsoft Dynamics 365 Business Central. incadea supports more than 4,000 dealerships across 60 leading OEMs to transform their businesses and become high performers. -
29
ShiftCare
ShiftCare
ShiftCare’s care management features make it easier for you and your teams to deliver highly personalized support to clients and their families. We’ve made it easy to plan and organize teams, shifts and rosters, helping you deliver a more effective, efficient service. With the management of invoices, timesheets and expenses seamlessly integrated, ShiftCare makes accurate accounting simple, reducing your workload, and helping you grow. We connect you and your teams with all you need to manage shifts, coordinate clients and deliver quality care, wherever they are. We make it easy to welcome new clients, ensure a full understanding of their needs, management of their goals and establish good relationships with their friends and family right from the start. Your teams are there to support clients as they work towards their goals. We make it easy for them to track progress and share it with the right people.Starting Price: $9 per user per month -
30
Shortcuts Software
Shortcuts Software
Shortcuts software solutions are a game-changer for you and for your business. If you manage a salon, spa, or barbershop, we’ll help you run a tight ship at your front desk, motivate your team, keep track of stock, and manage your clients more effectively. Our intuitive, touch-screen Appointment Book helps you manage your day with ease. Flexible and styled to suit you, it lets you change, resize, reschedule and recur appointments, and group appointments together, saving you time when you need it most. Track (and celebrate) your progress with our easy-to-use reporting feature. We make it simple to keep track of your cash flow, identify your strengths and weaknesses, and improve the way you do business and work together as a team. Enjoy the peace of mind of knowing you can always speak to a real person 24/7 in the US, Canada, Australia or UK if any technical issues do happen to arise.
