Best Customer Service Software - Page 43
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Compare the Top Customer Service Software as of June 2026 - Page 43
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1
Zingtree
Zingtree
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.Starting Price: $25.00/month -
2
Ameyo by Exotel
Exotel
Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal. -
3
Verlocal Pro
Verlocal
Pay securely online. We utilize a trusted platform to collect and transfer payments. If you cancel more than 48 hours before the event, you will receive a full refund. If you cancel between 48 to 24 hours before the event, you will receive a 50% refund. Our support team is here for you. Don't hesitate to reach out before, during, or after your experience. Browse our diverse collection of unique experiences, offered by our network of trusted local hosts. Book your experience, pay through our easy and safe service, and connect with your host. Verlocal partners with you to customize extraordinary experiences that will leave your attendees inspired and revitalized. We discover and organize, on your behalf, the most incredible experiences, enhanced incentives and corporate event programs. From a 3-course, BYOB Thai cooking class in a beautiful church loft to a wilderness survival essentials course in the Santa Cruz mountains.Starting Price: $19.99 per month -
4
Heymarket
Heymarket
Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships. Your customers are messaging across SMS, Facebook, WhatsApp, and more. You should be, too. Heymarket’s business texting app gives you omnichannel capabilities to reach your customers where they are, on their phones. Messaging your customers is far more effective than almost any other form of communication. Text messaging has a 98% open rate and over a 50% reply rate. Heymarket lets you harness that power at scale using a texting service for businesses of all sizes. Heymarket pairs enterprise-grade security with unparalleled productivity. Route and assign messages to the right team member, collaborate in real time with private messages, and see how two-way conversations move faster.Starting Price: $49 per month -
5
Veribook
Amobius Group
Have customers book mutually convenient times instantly. Focus on your business, not your schedule. Be ready to receive bookings 24/7. Reduce no-shows with automated reminders and confirmation emails. Eliminate or reduce time spent scheduling by phone or by email. Clients can see your real-time availability and select a time that works best for both of you. Work with us to customize your e-mails, booking forms, and landing pages. Get set up and integrated with your existing website in just minutes. Set your working hours and - based on your existing appointments and events - we'll publish when you're available for appointments. Make double bookings a thing of a past and accept appointments around the clock. Setup Veribook to match your existing business practices. Whether you require prep time between appointments, schedule a dozen different types of appointments, or need to set how far in advance bookings can be made, quickly configure your account to accept appointments.Starting Price: $15 per month -
6
Agendize
Agendize
More than just a single online appointment booking and scheduling software... Agendize develops the most powerful and flexible solutions to simplify and boost your customer relationship. Agendize White Label program and APIs are here to simplify the deployment of our scheduling software directly into your work environment. Our team assists you in launching the best product for your customers and users. We are a partner of choice for large groups, enterprises and franchisors such as Orange Business Services, CNP Assurances, AG2R La Mondiale, Allianz, Plurial Novilia or Jardiland.Starting Price: Request a quote -
7
PlanPlus Online
PlanPlus Online
Building better business begins by building better people. PlanPlus Online Business Edition is the only software product that combines a proven personal productivity engine used by over 15 million people with powerful Customer Relationship Management system. With collaboration, sales, marketing, and project management features, PlanPlus Online’s Business CRM solution enables productivity and ensures accountability within your organization.Starting Price: $12 per user per month -
8
Reflex Appointment
Reflex Online
With Reflex Appointment, your customers can make an appointment online with your company or organization at any time. And if you use our visitor registration, you can easily register. This gives stores the opportunity to offer better service and generate more contact moments. Educational and care institutions can save a lot of time and for service providers our appointment software is a godsend to help customers better and more efficiently. Our appointment tool is also used in combination with Office 365 and Outlook to schedule appointments with your employees. In this way, visitors can register at our visitor registration desk via an appointment number or QR code . After registration, your employee will receive a notification via email or SMS that the visitor has arrived.Starting Price: $800.00/year -
9
TalkJS
TalkJS
TalkJS is a full-featured chat API you can add to your website or mobile app. It comes with a fully featured chat UI and works seamlessly with any language or framework. You can have a chat solution up and running in a matter of hours. Javascript SDK Seamlessly integrate two-way chat with talk.js, our real-time messaging infrastructure and our great UI. Fully featured Everything you want in a messaging app. Reliable and scalable. Real-time, cross-platform synchronization. Ship faster Turn any <div> into a full-fledged messaging app. Up and running in 10 minutes. Works with your framework or programming language Most of your TalkJS code will live in the frontend, which means that it will work seamlessly with any language or framework. This includes React, jQuery, Angular, VueJS, PHP, Laravel, Ruby on Rails, Python, Django, ASP.NET MVC, .NET, Java, NodeJS, and so on.Starting Price: $49.00/month -
10
Live Assist for Microsoft Dynamics 365
Communication Business Avenue
With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!Starting Price: $49 per month -
11
BookingLive
BookingLive
Design your scheduling system with your own branding and white label your emails and domain name so you provide the best appointment booking journey available in an enterprise booking system. Our cluster of secure cloud servers are designed to ensure the highest levels of security and up-time, with daily backups. SSL-enabled technology protects the transmission of data. Automatically sync bookings and events to personal calendars including Google, iCal and Outlook. Customize your appointment booking journey with over 300 settings. Need bespoke development? Contact us today. Utilise our virtual queuing and concurrent traffic management to ensure your system remains online 24/7. -
12
Talkwalker
Talkwalker
Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.Starting Price: $9,600 per year -
13
bubbleFiz
IMSX
bubbleFiz allows team communication and collaboration to get more work done and share information quickly, for large enterprises, small businesses, clubs and personal use. Free-flowing discussion can suffer from noise and a lack of purpose. bubbleFiz provides the smarts to combine chatter and structured information to ensure focus and clarity. Whether a shared task list, note, activity or key information. bubbleFiz allows you to tailor to your team’s exact needs. No need to start from a blank slate, benefit from best practices, and similar team experiences. bubbleFiz bundles give you a head start reducing time and effort from weeks to days.Starting Price: $3 per user per month -
14
NextOS
Nextiva
The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.Starting Price: $35 per month (billed annually) -
15
TruChat
TruVisibility
Good conversations turn leads into customers… and customers into brand ambassadors. Newbies and experts use our no-code, AI Chatbot builder to create bots. The gap between “growing” and “great” is automation. From customer attraction, to nurturing, to onboarding, and building fans, our AI Chatbot builder gives you the same tools Fortune 500 brands use to automate their processes. If your business relies on one or two sales superstars, your growth is limited. High-performing AI Chatbots can simulate authentic conversations of your top salespeople and deliver that message 24/7, with consistency, at scale. They’ll also never get sick, demand a raise, or get poached by your competition. Quantity is second only to quality when it comes to leads. High-performing AI Chatbots will filter out the tire-kickers from serious customers.Starting Price: $30 per month -
16
ItsAlive
ItsAlive
ItsAlive provides a platform to easily build chatbots and services for brands that want to stand out. Chatbots are a new way to engage with your audience and drive conversations within Facebook Messenger. Automate frequently asked questions and seamlessly connect people to a human when necessary using Facebook Inbox or other platforms. A chatbot that can’t evolve with your needs doesn’t make sense. We have solutions to your communication challenges, and you choose the options. Enjoy making your bot with our user-friendly interface. No coding skills necessary. Publish your bot in a click. Add all the content you need. Drag and drop conditions. Keep your decision trees organized using folders. Deploy your chatbot on one or more Facebook pages in seconds. Test it live, duplicate it. translate it. Share it. Follow KPI's and see how well your chatbot performs. Discover great insights on your audience.Starting Price: $19 per month -
17
Click N View
Click N View
Our calendar solution brings together all the features you need to run your business and get the most from your online presence. Seize this opportunity by standing out from the competition! Allows you to define a minimum amount (deposit) that must be paid at the time of booking to validate the reservation. With the intelligent Point of Sale (POS) terminal app, set up your cash register in minutes, then start selling immediately, and grow your business. Seamless mobile integration, allows your customers to book wherever they are. Automatically, the online agenda functions adapt to the screen resolution regardless of the medium used: computers, tablets, smartphones, etc. Simply communicate by SMS, email or video conference with your patients or clients. Seamless mobile integration, allows your customers to book wherever they are. Automatically, the online agenda functions adapt to the screen resolution regardless of the medium used: computers, tablets, smartphones, etc.Starting Price: €1 per user per month -
18
FrigginYeah!
FrigginYeah!
We help you gain market insight into how your Competitors are pricing so you can make smart decisions for your Brand. Pinpoint who owns the Buy Box and all 3P Sellers on a product page. Weed out those pesky unauthorized Sellers devaluing your Brand. We identify and report on all the Sellers on Amazon, Walmart, eBay (and others) that are violating your MAP pricing agreements. We configure our software to track your competition to provide you the critical insight needed to make smart pricing decisions. No matter where your competition is selling: Amazon, Walmart, Google, Wayfair, Hayneedle, Houzz, etc., we can track them. Tracking your competition is more than just Pricing Intelligence. We can see their product description, images, and more. Make smarter, more informed decisions by tracking what consumers are saying about your competition. FrigginYeah!’s product review monitoring software provides timely monitoring of your Brand’s Reviews on Amazon, Walmart, Wayfair, etc.Starting Price: $599.00/month -
19
Coveo
Coveo
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more. -
20
Deskware
Deskware
A combination of manual and automated processes allows you to resolve customer issues fast and efficiently, all in one place. The cloud-based nature of this ticketing system helps to keep track of conversations, prioritize, categorize and assign tickets so you are always a valuable resource for your customers. Deskware improves your communication between help desk agents and customers, resulting in faster, better problem resolution with no unnecessary friction. Agents and customers can communicate online, through email or through the Deskware mobile app. Among its many features, Deskware allows you to be organized and problem-solve your way. Within the system agents can create custom agent views and custom ticket filters to organize tickets beyond priority status in the queue. Deskware provides a system that is flexible, scalable and simple-to-use, making customer support an easily manageable process.Starting Price: $29 per month -
21
Aivo
Aivo
Since 2012, Aivo solves companies’ main challenges in customer service and sales growth with omnichannel solutions powered by Artificial Intelligence. Focused on giving people back their time, the company supplies brands of all sizes and different industries, such as Visa, General Motors, Uber, LG, Movistar, Amadeus, Avon, BBVA and Bayer, with easy-to-use solutions that help improve customer experience. Aivo operates globally with 7 offices in North America, South America and Europe, and a presence in 22 countries. Solve complex questions in real-time with live agents. Consolidate all questions from all your channels on one platform. Design automated customer experiences and resolve queries with conversational AI. Available 24/7 on all channels. Create WhatsApp campaigns simply and without code. Send relevant offers, and notifications, and capture new business. Aivo was designed to be the customer experience hub. -
22
AppsForOps Timeline
AppsForOps
Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. It's never been easier to see everything you may need on a contact or company to make the right decisions and act on as needed. The timeline loads automatically when an email is selected or entered and will show you all activity for the contact right in your inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. You can easily switch to the company view to see all activity across the company. The contact view will load the timeline for the selected or entered email address. You can then switch to company view which will load the timeline for any contacts who share the domain name of the selected or entered email address.Starting Price: $10 per user per month -
23
Castel Cloud
Castel Communications
Software as a Service (SaaS) or cloud-based call center solutions are a fundamental shift from premises-based systems—for the better. The Castel Call Center as a Service subscription-based business model relies on innovative technology to deliver seamless call center communications so agents can quickly and efficiently focus on their customer interactions. With our cloud-based solution, your business has the advantage of a state-of-the art call center that is scalable and reliable without the installation, management, maintenance and capital hardware or software expenditures of an on-premises platform. Castel consolidates all your inbound and outbound workflow processes and Castel applications into a single portal—accessed with a single link. -
24
Partium
Partium
Partium is a multi-modal AI-supported Enterprise Part Search. It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems. It allows technicians to search by image, text, filter, bill of materials, and tags. Hotline agents can confirm part search results and connect with the users. Partium also offers insights in your users' search behavior. Partium handles millions of spare part searches every month. Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use. -
25
Awesome Support
Structured Markets Group
Make customer support a breeze from within your wordPress site. Every action ever taken on every ticket is logged. You’re in complete control! Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons. Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing. Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge. What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!Starting Price: $149 per year -
26
Chatroll
Chatroll
Chatroll™ gives you the power to capture your audience's attention, create engaging experiences and achieve your goals. Create your event in 5 minutes or less. Get your own Chatroll event page, or embed Chatroll in your existing website or app. Chatroll™ is the trusted platform for live chat events including webinars, Q&As, information sessions, workshops and more. Audiences today are facing information overload. More than ever, people are blind to traditional ads and static content. So how do you cut through the noise and truly connect? In a world of generic one-way messages, we crave what's real, what's authentic, what's intimate. We crave experiences. Chatroll™ is the original chat platform trusted by entrepreneurs and brands to create engaging live experiences. Combining the power of live chat and video, Chatroll gives you the tools you need to create experiences that capture your audience's attention, build trust and engagement, and achieve success.Starting Price: $19 per month -
27
OperaDDS
Operability
Intake, management, and the transmittal of sensitive information is a necessity in your office. Add to it the need for consent forms for just about every procedure and you have a considerable burden on your hands. Help your team by removing the burden. OperaDDS is an easy, touch-free solution. Effortlessly collect intake forms and write back to your practice management system for zero data entry. Works with all practice management systems. Writes back to Eaglesoft, Dentrix, and Open Dental. Getting patients to show up via an automated reminder system is a necessity in today’s busy world. We take recall a step further by automating the process and adding handy features like 2 way texting, voice reminders, postcards, emails, and more to keep your schedule full. If your patient replies that they can’t make it, simply suggest another time and reschedule immediately.Starting Price: $79 per month -
28
Voxiplan
Voxiplan
Automate your appointment scheduling online and over the phone. Learn how Voxiplan helps you book appointments across all customer touchpoints. An agenda that can be fully customized to suit any business: Let your clients book their appointments online. An interactive phone system that lets your callers book appointments over the phone. Put an end to interruptions with our virtual assistant The virtual assistant integrates with your online agenda to find and suggest availabilities to your callers. Your customers get an immediate appointment and you don’t have to answer the phone. The virtual assistant integrates with your online agenda to find and suggest availabilities to your callers. Your customers get an immediate appointment and you don’t have to answer the phone. Answering the phone is tough when you're overloaded with work. Let Laura do the heavy-lifting for you. -
29
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
30
TeleSign
TeleSign
Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes.
