Audience
Websites and ecommerce that want a powerful search and recommendation engine
About Coveo
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.
Other Popular Alternatives & Related Software
BytePlus Recommend
Product recommendations tailored to your customers' preferences in a fully-managed service. BytePlus Recommend draws from our expertise in machine learning to offer dynamic and targeted recommendations. Our industry-leading team has a track record of delivering recommendations for some of the world’s most popular platforms. You can learn from the data of your users to engage them better, and provide personalized suggestions based on granular customer behavior. BytePlus Recommend is easy to use — leveraging your existing infrastructure as well as automating the machine learning workflow. BytePlus Recommend leverages our research in machine learning to deliver personalized recommendations tailored to your audience’s preferences. Our experienced and talented algorithm team provides customized strategies that adapt to evolving business needs and goals. Our pricing is based on results from A/B testing. Optimization goals are determined based on business demands.
Learn more
Algolia
Algolia is a search and discovery API platform for building powerful and composable experiences while solving for relevance with AI and configurable rules.
Algolia Search enables our customers to design and implement unique search experiences using the design language of their choice.
Algolia Recommend is a robust API that allows you to add “frequently bought together” and “related items” into any digital experience with as little as 6 lines of code.
Learn more
SearchStax
SearchStax offers end-to-end search solutions for better search with site search on the frontend and hosted Solr infrastructure on the backend.
We have over 700 customers in 20+ countries.
Site Search for Websites Made Easy
SearchStax Site Search delivers advanced, modern and personalized site search for your website or custom application:
• Best-In-Class search experience
• Actionable search insights for managers and executives
• Self-service tools for the marketing team that don’t need developers to update and optimize the search experience
• Quick Implementation for developers
Fully-Managed Solr Service in the Cloud
SearchStax Managed Search is a fully-managed, hosted Solr service that automates, manages and scales high-availability Solr infrastructure in public or private clouds:
• Build faster and spend more time on value-added tasks
• Scale faster through automation
• Reduce costs through lower incidents and SLA
Learn more
SearchUnify
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
Learn more
Pricing
Free Version:
Free Version available.
Integrations
Company Information
Coveo
Founded: 2005
Canada
www.coveo.com
Videos and Screen Captures
Other Useful Business Software
PRTG Catches Network Issues Before They Cause Downtime
Reactive troubleshooting usually means hearing about a problem from frustrated users, not your monitoring tool. PRTG sets threshold-based alerts across devices, servers and applications, notifying your team by email, SMS or push the moment a metric crosses a set limit. That means catching a failing disk or overloaded server before it becomes an outage and getting time back from firefighting. Start a free trial and set your first alerts today.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Coveo Frequently Asked Questions
Coveo Product Features
Enterprise Search
AI / Machine Learning
Supported
Faceted Search / Filtering
Supported
Indexing
Supported
Text Analytics
Supported
Full Text Search
Not Supported
Fuzzy Search
Not Supported
eDiscovery
Not Supported
