Best Customer Service Software - Page 40
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Compare the Top Customer Service Software as of June 2026 - Page 40
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1
Missive
Missive
The team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, Messenger, live chat, and more. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Everything you need to get the job done. The Team Inbox is offered as a powerful workflow setting for your shared accounts and addresses.Starting Price: $10 per user per month -
2
Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.Starting Price: $99.00/month/user -
3
Integria IMS
Artica Soluciones Tecnologicas
Integria IMS is a complete ITSSM suite; a help desk software which is simple, powerful and easy to use. It includes an automated inventory, which is controlled from a single interface. It speeds up processes, reducing management time and costs for your projects. Thanks to its custom reports, you’ll be kept up-to-date and can easily keep an eye on management and service quality, all in real time. The current help desk market is saturated, with over 350 products that offer more or less the same features. They tend to be very complex tools, oriented to large companies, that usually drag along unnecessary features, which only make things more complicated for end users. Your business may be complex, your help desk shouldn’t be. Some SaaS tools in this area that promise quickness and ease, turn out to be much more rigid than you need. They create complex ecosystems with different tools that overlap and have precarious integrations, requiring extra time and resources to maintain.Starting Price: $90.00/month -
4
LiveHelp
Sostanza
Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.Starting Price: $5.90 per user per month -
5
Abhisi Help Desk
Techovarya Software
It eliminates the cost and hassle of using multiple half-baked products. Abhisi is a powerful all-in-one solution, designed to boost sales and grow your loyal customer base. Respond to your customers in an efficient and timely manner on all popular channels they prefer to contact you on. Abhisi lets you provide help to your customers as quickly and easily as possible to increase trust and satisfaction, reducing returns, refunds and churn. There is nothing to install or setup on your server. Simply redirect your support emails to Abhisi and you're on Cloud 9. With quick and incredibly powerful predefined replies, support answers will require no more than a few mouse clicks. Time is now on your side. Answer support requests anytime, using any device and from anywhere on the planet. Intelligent processing can handle message replies, assignments to team members, sending notifications and message tagging. -
6
Trakdesk
Trakdesk
A fully customizable customer support software and helpdesk solution with all the necessary tools to provide exceptional customer support while earning customers smiles. Trakdesk is a company born out of necessity. We felt that the current market for customer support software had become stagnant - we were completely disillusioned with what was available. Not only was the software available sluggish and outdated, it also had very limited user features and an unfriendly UI. Due to this restricted nature, customer service agents were having to utilize a number of different applications to do one job. This is both frustrating for the agent and for the customer. Ultimately, the customer is left feeling disenchanted about the company they were dealing with. Ticket management in any ticketing system is extremely important.Starting Price: $11.99 per user per month -
7
SiteGlue
LokalMotion
Each SiteGlue Chatbot account comes with our standard lead capture conversation flow to instantly engage visitors, gather new customer information and instantly email hot leads to you and your team. Our standard lead capture conversation flow is designed to discover new customer needs and give the new customer the ability to Request an Appointment or Get Questions Answered. With either intent, your AI Powered Live Chat agent gathers new customer information (Name, phone number and email address) and sends you and your team a hot lead email notification so you can follow up by phone, text message and email using the SiteGlue Dashboard. Sign up today, and launch AI Powered Live Chat on your website tomorrow. Leverage one of our pre-built, industry specific chatbot templates to answer common questions, gather contact information and route hot leads to your phone, email and CRM 24 hours a day, 7 days a week.Starting Price: $15.00/month -
8
SupportSync
SupportSync
Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.Starting Price: $29.50 per user per month -
9
Hakema
Hakema
Manage and grow your business, keep in touch with your customers, anytime on any device. Create Social promotions and boost sales via Facebook, Twitter, Instagram, and email. Automatically collect customer reviews and feedback about your business. Every customer is special; send periodic reminders to make them feel remembered. Our mission is to help businesses to get more sales and customers with our all-in-one booking, marketing, and customer feedback software. Hakema.io makes it easy to manage your business, market your services and build relationships with customers. Nothing is more Productive than customer bookings made and managed without stress, from anywhere, anytime 24x7. Hakema customers get their bookings online 65% of the time and 36% of that during off-park hours. With Hakema, customers can book from the website, Facebook business page, mobile, or tablet. Get email and SMS notifications of bookings.Starting Price: $20 per month -
10
SmarterTrack
SmarterTools Inc.
At its core, a help desk allows a business to respond to customers and offer quick, efficient support across multiple channels. These channels include a ticketing system, live chat, call logging and phone system integration, knowledge base articles, news items, and a place where customers can interact with each other as well as with the business. A help desk also ensures that all these channels are consolidated in one interface rather than scattered across multiple systems. This also means all that communication can be reported on and used to ensure that service levels are met and that customers are receiving the best service possible in the shortest amount of time. A ticketing system takes a customer’s email, converts it to a ticket, and then routes that ticket to an agent who can quickly answer a question or resolve an issue.Starting Price: $199 one-time payment -
11
TocToc
TocToc
We are the enabling factor to simplify procedures and make performance more efficient, making companies more agile, proactive and competitive. We develop innovative, green, flexible and highly scalable digital solutions to manage the entire customer journey - effectively, safely and sustainably - in a long-lasting relationship with the company. We offer not single tools or products but an All-in-One cloud multiservice platform, which can be integrated with other ecosystems of applications and services via API, which simplifies and optimizes business processes, allows onboarding, video identification and remote contracts through electronic signatures with digital document management. The All-in-One platform has the ability to digitize every business process in order to create strong relations, and guarantee effective work experiences and interaction with customers, partners, suppliers, etc.Starting Price: $10 per month -
12
Conversity
Aumenta Global Services
Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise-class features Conversity is one of the most advanced & complete customer engagement solutions for Facebook Messenger. With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team. Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento, etc.Starting Price: $99.00/month/user -
13
Appointmind
Appointmind
Appointmind is an online appointment scheduler that allows your customers to book appointments with you. Customers can select and reserve appointments from everywhere and around the clock. Appointments and customer data can be managed by yourself and your employees. You and your employees spend less time on the telephone or answering emails. After closing time, on weekends or when you are busy. Access your appointment, and customer data online, any time, any place. At universities and schools, physician’s offices, massage practices, financial advisors, photographers, golf instructors, tire services, swimming instructors, for vacation apartments, conference rooms and many more. Booking appointments via telephone or email are standard practices in everyday business and offer the opportunity to automate it. Our appointment booking software comes included with many interesting features and is useful in many different industries. -
14
eSoft Planner
PPC Communications
Do you struggle with scheduling and the admin work behind the scenes of your business? Whatever you manage, rentals, classes, camps, teams, instructors, memberships, and customers, don’t get bogged down. You need eSoft Planner, the flexible and customizable online solution to power your facility. Strengthen your business with easy-to-use, advanced features, and modules. Let your customers book online in real-time. Completely eliminate double bookings, while improving your cash flow and profitability. eSoft Planner is designed from decades of experience. Our team of industry veterans has experience working in and running facilities and businesses just like yours. We built eSoft from proven practices in a sports academy and for real-world swim clubs and similar businesses. We put that experience into building the premier sports facility scheduling software. As our client and partner, you get unlimited, consultative customer service from a dedicated team of experts.Starting Price: $30 per month -
15
ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
16
Ovatu Manager
Ovatu
Your bulletproof toolkit for managing appointments. Join our community of thousands of businesses who love to work smarter, not harder. You do not need to enter any payment details to get started with your free 60-day trial. Ovatu subscriptions are month by month. You may cancel your subscription anytime, for any reason. The Ovatu Customer Success Team is available around the clock, in multiple time zones, via email, live chat, and phone, at zero cost. All your favorite features, are just faster, more powerful, and more intuitive. The same booking system you know and love, only a whole lot better! We strive to provide a platform that empowers small businesses to increase their revenue through a fully streamlined scheduling service. Almost every update and feature we create is based on our customer's feedback. Meaning that we are developing features that assist your business.Starting Price: $15 per month -
17
review camp
June Commerce
Find out how review camp’s software legitimately supercharges your online reviews & helps you win more business. People do research before buying from a company. Specifically, they look at reviews. So it makes sense that any other advertising you do, such as pay-per-click, SEO, direct mail, mass media, etc etc – will yield more customers & have a higher return if your internet reviews are more numerous & better. We firmly believe review camp should be the base of any advertising budget. Use our tailored process and your customized cards & script or email to ask for feedback from your customers. Facebook, Yelp, BBB & Google+, etc will rank in search engine results when someone researches your company, showing your overall rating. The added benefit: immediate trust with the customer. Plus, more reviews on major sites will help with your search engine rankings. Integrate with Mailchimp so you can collect email addresses & re-market.Starting Price: $99.00/month -
18
Alive5
Alive Technologies
Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.Starting Price: $50 per month -
19
Vyte
Vyte
Packed with powerful features that will save you time and ease all your headaches. Vyte can help you create events with multiple invitees. Invitees vote on their preferences and you confirm with a simple click. Setup your Vyte Page in a few clicks. Create a unique page where people can book you and access with a simple link. Vyte is the best companion to implement a scheduling system in your product. Discover our API. Easily manage all your events from your iPhone calendar app. Works seamlessly with all the calendars in your iPhone. Schedule your meetings 10x faster with our smart scheduling features. Your invitees easily vote on your suggestions, from the app or from the web, without having to sign up. You confirm the best time and everyone gets the confirmation in their calendars. Customise the look and feel by adding your logo and background image. Set a mandatory invitee which has to vote in order for the event to be confirmed.Starting Price: $6 per month -
20
Field Solution Group
Field Solution Group
Use positive reviews to keep your business ahead of the competition. Build trust over the competition with more positive reviews effortlessly. Search engines will recognize your “be everywhere” positive online presence and reward you by boosting your search ranking and having your business show up as the recommended choice for prospective customers. Boost your local search ranking while easily monitoring your business's reputation on 300+ review sites. Make sure your business is showing up when and where it matters most to prospective customers. 30 customers can be lost by just one bad review. Allow your business the ability to amend any negative experience a customer had before the customer goes online. With our automated funneling capability, we help your business get a second chance. We help you turn those negative experiences into a positive one by connecting you right away with the unhappy customer. -
21
HeyBubble
HeyBubble
Incredibly Useful Analytics to Improve your Performances and Convert Visitors at Critical Steps. targetSee the full path of your visitors on your website and target the ones who really need you, and help them before they leave. With HeyBubble live chat you are now able to create trust between you and your visitors. You can interact with them and turn them into loyal customers. They feel helped step by step, whatever you are selling. Your website representatives can engage the conversation when seeing a visitor in trouble (for example payment, or after a certain time), our really easy and intuitive Dashboard will tell you what pages they are surfing on, what language they speak and much more. The chat window is very flexible thanks to our customization tools. With our statistics and reports, you can optimize the way your operators use HeyBubble and see the results on a daily basis.Starting Price: $12 per month -
22
ActiveHelper Live Chat
Mentat Technologies
Track , monitor and talk to your website visitors in real-time with ActiveHelper Live chat. ActiveHelper Live Chat is the fastest way to engage your site visitors! Our Live Chat solution is rich of powerful features ready to use without have to spend hours on learning how to use . Stay connected with your visitors at all times anywhere, anytime with your phone, tablet or computer. ActiveHelper Live Chat is an unique unlimited solution that allow to manage multiple sites and agents from a single server installation with a single license. Check their location based on they IP or send personalized messages to your visitors. Target specific visitors and offer help when they need it based on pages they are browsing. Initiate a conversation by sending an specific message based on their behavior or by using automatic invitations to your website visitors. Choose how your visitors will see you. Define languages, images and colors depending of the country.Starting Price: $39.95 one time payment -
23
Tenfold
Tenfold
Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations. Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales. Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more. -
24
VisitLead
VISITLEAD
Visitlead is the smart and direct way to contact your website's visitors. Your future customers! Easy to use and amazingly innovative and useful features make Visitlead to your best choice for sales and service. Visitors on your website are much more than 'traffic' - they are promising leads. Decision makers with budgets and intend to purchase. Visitlead Live Chat is perfect to start a sales chat, convert, and generating revenues. Visitlead is not just a simple live chat. We improve the effectiveness of your marketing campaigns (Email, AdWords, ...) and generate highly valuable leads - and also your website visitors benefit from it! Visitlead is a new sales channel, an eSales solution that extends the potential of your business website! Ultimately, the only thing that counts is how it works for you. Simply try it 14 days for free or schedule a demo!Starting Price: $24 per month -
25
IncidentMonitor
Monitor 24-7
IncidentMonitor™ is an advanced and flexible ITSM solution. Developed, delivered and supported from our Canadian office. Since 1999 Monitor 24-7 Inc. has developed a healthy user base across the US, Canada and Europe. Functionality, features and best practice templates like 10 ITIL processes, HR processes, customer surveys, etc...are delivered out-of-the-box. IncidentMonitor™ is more than just an application for IT and ITIL support, it is a Service Management framework with an integrated Workflow Engine, Self Service Portal and Service Catalog Designer. This, coupled with a no module approach, allows you to extend your service delivery beyond Service Desk into other areas of the organization.Starting Price: $21 per user per month -
26
NexJ CRM
NexJ Systems Inc.
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships. CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service. CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions. CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities. Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry. -
27
PROXY Pro
PROXY Networks
Hosted or On-Premise remote support software for IT departments and helpdesk. With Proxy Networks, you can provide remote desktop and troubleshoot PCs, servers and mobile devices securely. Our encryption, authentication and privileged access management allows our customers to define their own security levels and flexible remote access policies. PROXY Pro is easy to use and designed to fit any budget, making it easy to meet even the most complex remote desktop management needs. We provide remote access software for all platforms, including virtual computers and Thin Clients, regardless of the user’s system. Use our PROXY Deployment Tool and manage host settings anytime to create custom configurations for remote access to your machines, or use our web-based Host on Demand (HOD) for all your clientless remote access connections. Proxy Networks' software supports any system or endpoint, enabling IT professionals to provide remote support immediately and securely both. -
28
Full Slate
Full Slate
Full Slate is the easiest way to fill your appointment book and take the stress out of scheduling. While you focus on providing great service, Full Slate works in the background to fill up your schedule. Full Slate helps you book more business by accepting appointments where your clients and prospects already are: online – including your website or free booking page, Facebook and email. With an online scheduler, you can turn visitors into customers even when you can't answer the phone. No more phone tag, and your clients will love the convenience of online booking. Square creates tools that help you start, run, and grow your business. With transparent pricing, analytics, PCI compliance, end-to-end security, software, online tools, and hardware for on-the-go and countertop sales, Square has everything you need to run your business from one place.Starting Price: $29.95 per month -
29
TimelyVisit
Megaorb
Our themes will make your small business website look great. Massage, Beauty Salon, Acupuncture, Sports, Law, Accounting and many more to choose from. Absolutely no code or design experience needed. Do everything on one screen. Click anything to edit, and publish instantly. Our responsive templates look great on any device, automatically. Makes it easy for small business owners to offer online appointment scheduling to their clients. Customers book wherever they are─and select the service, staff member, and time that works for them. Automatic text and email reminders ensure customers always remember their upcoming appointments. Configure your staff and services availability to match your business. Access daily and weekly views, easily cancel or modify appointments. Thousands of small service providers rely on us to manage their websites and customer appointments.Starting Price: $15 per month -
30
Sugester
Sugester
Sugester is a powerful and efficient helpdesk for your business. Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple. Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to's, FAQs and solutions to common problems. Not every issue requires the involvement of your team. Publish help materials online to save money and provide a 24/7/365 support channel. A good helpdesk has to monitor customer communications across all channels. With Sugester no customer question will fall through the cracks again: everything is collected and presented to your team on a single, clean page.Starting Price: $9 per user per month
