Audience

Live Chat software for companies

About LiveHelp

Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.

Pricing

Starting Price:
$5.90 per user per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Sostanza
Founded: 2004
Italy
www.livehelp.it/

Videos and Screen Captures

LiveHelp Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

LiveHelp Frequently Asked Questions

Q: What kinds of users and organization types does LiveHelp work with?
Q: What languages does LiveHelp support in their product?
Q: What kind of support options does LiveHelp offer?
Q: What other applications or services does LiveHelp integrate with?
Q: Does LiveHelp have a mobile app?
Q: What type of training does LiveHelp provide?
Q: Does LiveHelp offer a free trial?
Q: How much does LiveHelp cost?

LiveHelp Product Features

Live Chat

Canned Responses Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Customizable Branding Not Supported