Best Customer Service Software - Page 38
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Compare the Top Customer Service Software as of June 2026 - Page 38
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1
Docebo
Docebo
The Docebo Learning Platform is combating complacency in learning technology by empowering organizations to offer engaging and intuitive learning experiences that accelerate professional and organizational growth and generate measurable impacts. Trusted by more than 1,700 companies around the world, Docebo makes learning a core strategic business activity that prepares organization and their people for the challenges of today and tomorrow. A world’s Top 10 ranked SaaS e-Learning solutions provider and gold award winner, the Docebo Learning Platform is the industry’s most comprehensive solution for learning management and delivery. Docebo is renowned for its ability to provide the engaging experience learners want to keep them with your business longer, eliminate the need for multiple systems to deliver internal and external enterprise (employees, customers, and partners) learning programs, and scale alongside the growth of any business. -
2
Customer Appointment Manager
Atlas Business Solutions
Book and manage customer appointments with ease with Customer Appointment Manager by Atlass Business Solutions. A trusted appointment scheduling software, Customer Appointment Manager offers many features to help businesses book and manage appointments faster and more efficiently. These include find open time function, search, waiting list, recurring appointments options, employee work schedules, alerts, service templates, employee filter, and more.Starting Price: $295.00/one-time -
3
Halo Service Desk
Halo Service Solutions
A truly unlimited service desk, delivered by experts. Connect your entire organisation under a single all-inclusive cloud platform, designed to power workflows. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardise your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited IT service desk solution. Become more cost-effective with unlimited assets, items, customers, reports, mailboxes and more. With all modules included as standard you can scale your business effectively. Customers worldwide across numerous sectors rely on Halo Service Desk to drive their IT Service requirements. Currently, with 25 years experience in the industry, we partner with our clients to achieve success. Halo Service Desk is a simple, customisable, all-inclusive platform to streamline your workflows.Starting Price: $55.00 per user per month -
4
Transwide
Transwide
Transwide is an online transport management system designed to meet the needs of organizations large and small--from carriers to freight forwarders, from logistics providers to shippers. Quick to deploy and easily scalable, Transwide TMS platform lets users in a logistics network to source, plan, execute, settle, and streamline their transportation processes, as well as connect single logo businesses to a network of logistics service providers. Other top features include scheduling and shipping management.Starting Price: $50.00/month -
5
Guided Troubleshooting
Dezide
At Dezide we help improve installation, service and repair processes by providing efficient troubleshooting knowledge to service centers, field service technicians and even end customers for both your own and competing products. Dezide gathers the knowledge of your leading technical experts in Dynamic Troubleshooting Guides, which offer real-time, consistent, step-by-step instructions to your technicians. To deliver the best possible advice, our AI-powered platform dynamically uses four major factors when deciding which troubleshooting steps to recommend: 1. the probabilities of root causes 2. the probabilities that certain corrective steps will be effective 3. the costs of repairs 4. the time needed to complete the corrective steps. As repairs are done and tracked, Dezide uses machine learning to improve continuously, offering your smartest, most cost-effective troubleshooting guidance to your team members around the world.Starting Price: $49.00/month/user -
6
Qualtrics Customer Experience
Qualtrics
Qualtrics Customer Experience software is a comprehensive platform designed to help organizations understand, manage, and improve every customer interaction. It unifies data from multiple channels, including surveys, chat, email, and digital behavior, to create a complete view of the customer journey. Using AI-powered insights, the platform identifies trends, predicts customer needs, and recommends actions to enhance satisfaction. It enables businesses to detect and prevent churn by identifying at-risk customers early and responding proactively. The system also supports omnichannel experience management, ensuring consistent and personalized interactions across all touchpoints. Real-time analytics and automated workflows help teams resolve issues quickly and improve operational efficiency. Overall, Qualtrics empowers organizations to build stronger customer relationships, increase loyalty, and drive revenue growth. -
7
Gladly
Gladly
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action. -
8
ServiceWise
TechExcel
ServiceWise by TechExcel is a secure, cloud-based information technology service management (ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more. -
9
Vorex
Kaseya
Easily Create, Manage and Resolve all IT Service Requests and Tickets. Easily create, manage and resolve all your IT service requests and tickets. Reduce the number of service tickets generated and resolve IT incidents faster. About one third the price of competing solutions. Resolve IT service tickets 40% faster with seamless VSA integration. Allow your technicians to work efficiently and seamlessly across tools and access the right information when and where they need it. Spend less time tracking tickets and more time making customers happy with a complete IT helpdesk ticketing solution. Effectively staff and manage IT projects and get real-time project status reports. Improve forecasting through comprehensive project management. The Vorex Service Desk dashboard provides real-time information on the progress and status of tickets. Easily generate custom reports; and gain insights to make the right business decisions quickly and confidently.Starting Price: $10.00/month/user -
10
Northpass
Northpass
Northpass, formerly Schoolkeep, is a cloud-based learning management system (LMS) dedicated to creating the most seamless online learning experience. Built for modern teams, Northpass enables businesses to provide training across every channel--from their workforce, customers and partners. The platform features a sleek interface optimized for the learner and comes with a suite of tools for creating online courses, delivering engaging content, monitoring learner's progress, and more.Starting Price: $200.00/month -
11
ManageEngine SupportCenter Plus
ManageEngine
ManageEngine SupportCenter Plus helps enterprises offer world-class customer support. A web-based customer support software, SupportCenter Plus offers tools that helps organizations maange customer tickets, store and organize customer account and contact information, and more, to deliver an exceptional customer experience. With multi-channel support, self-service portal, multi-language support, and third-party integration capabilities, SupportCenter Plus is one of the most advanced and feature-rich customer support platforms on the market.Starting Price: $2500.00/one-time/user -
12
ChatBlazer
Pendulab
ChatBlazer is a powerful chat software that includes an easy interface for both end users, moderators, administrators, and hosts. Simple and easy-to-use, ChatBlazer features member linkage to existing databases, sign-on, supports chat interoperability between desktops and mobile devices, and more. ChatBlazer can cater all of their customers' unique chat software requirements and demands due to its software technology being proprietary.Starting Price: $40.00/month/user -
13
Visibook
Visibook
Visibook is a premier appointment scheduling software solution specifically designed for busy, small business service providers. Simple yet powerful, this client appointment scheduler and business calendar provides the easiest way to help users manage their schedules, book customers, and send appointment reminders. Key features include recurring appointments, payment processing, client scheduling, client messaging and notes, appointment management, customer tracking, instructor scheduling, and more. -
14
CustomerWise
TechExcel
If you're looking for a better way to manage customer relationships, turn to Customerwise. A comprehensive customer support and business process management solution from TechExcel, CustomerWise is designed to meet the unique customer service requirements of B2B technology companies. The platform integrates a wide array of features in a single solution, including support and service ticket management, customer self-service, license and contract management, and a product knowledgebase. -
15
Knovio
KnowledgeVision Systems
It's the ideal platform for organizing, sharing, and tracking video knowledge, from onboarding and training to all manner of communications -- to employees, customers, partners, and investors. Now learning & development, HR, and customer education teams can energize all their on-boarding, recurring professional education courses, or certify compliance training easily. Sync slides to video, narrate presentations, embed quizzes and organize it all in branded showcases. Add an engaging, interactive twist to your next live town hall, annual company meeting or partner conference. Transform live video into an interactive multimedia experience with real-time synchronized slides with video, NeverLate™ navigation, flexible zoom control, and rapid conversion to an on-demand library in seconds. Add paywall services to your content, and it will keep generating payback for you.Starting Price: $24 per user per month -
16
babelforce
babelforce
Personalize experiences that draw on customer data from your CRM, Helpdesk or any SoR. Automate outbound dialing for proactive support or lead engagement at any scale. Create smooth customer journeys with zero hassle hand-offs between any contact channels. Help customers help themselves with automated voicebots, IVR and messaging. Create any customer experience with simple, intuitive tools. Automate key tasks by adding pre-built babelforce functions to your workflows. -
17
HeyMojo
HeyMojo
Install on your website, social media pages, WhatsApp, inside your existing mobile application, emails, landing pages.. choices galore! A Chatbot is the demand of the digital world. It enhances customer interaction and provides them with the best in domain support. Heymojo helped individual businesses, medium enterprises, and marketing agencies in increasing their qualified leads on the three most visited channels - Website, Facebook, and Google. Our customers increased their leads by 2x in 2 months by leveraging the power of automated conversations. To propagate the benefit and use of AI-powered chatbots while assisting our clients build an Intelligent concierge for their business online. Arm your bots with numerous integrations with Zapier and link them to your bots on our dashboard. Multiple tools including the Facebook Comments tool, and Facebook Ads JSON.Starting Price: $29 per month -
18
Pozative
Adit
Online reputation is everything. Pozative gives you the power to generate positive reviews online faster so you can grow your practice and rank higher on search engines. We filter out the unhappy patients so their negative reviews are sent directly to your email where you can follow up privately, not posted online! It's all about getting the best reviews on websites people actually care about. Easily sync your Facebook, Google, Yellow Pages, Healthgrades, Vitals, Angie's List, or RateMD accounts, and get patients to validate your practice online. Let's face it, everyone has their phone in their hand. With the ease of a quick text message, you're going to get multiple reviews with a push of a button. Made convenient for the most impatient; sit back, relax, and let the review requests do the work. Besides, who calls these days anyway?Starting Price: $90.00/month/user -
19
re:spondelligent
respondelligent
Review management solution that allows monitoring online reviews from 50+ reviews sites, analyzing feedback with the most advanced semantic analysis, and gaining valuable customer insights. Keep track easily of your online popularity with the re:Score algorithm. Respond directly to reviews from the app or use the unique Response Assistant. We provide professional, individual, customized responses written on your behalf in the language of the review ready to publish with one click only.Starting Price: $39.00/month -
20
Remo
Pilixo
With the rise of the mobile workforce, IT departments are faced with the challenge of providing remote support for employees spanning across multiple. , Remote Access keeps teams connected. You can easily deploy software upgrades, diagnose and resolve IT issues, and collaborate with colleagues. Prevents users from accidentally clicking on a malicious link stopping malware in its tracks irrespective of the vector – email, Skype, attachments, or websites. Stop data theft with real time alerts based on defined keywords, file actions, special formats such as SSN or credit card number, and unauthorized privilege change. Full video recording and keyword searching of each device in case you need to review and analyze. Employee Monitoring prevents users from clicking on malicious links helping you to stop malware in its tracks, irrespective of the platform (email, Skype, attachments, websites, Slack, etc.).Starting Price: $475.00/year/user -
21
Venyoo
Venyoo
Even when you are not online, Venyoo will talk on its own with site visitors. There are no restrictions in functions and the number of operators in the chat. Pay only for effective chat conversations. If a visitor to your site immediately wants to close the page, Venyoo will stop them and tell them about your company. In the Venyoo chat, you can not only chat, but also receive calls (callback) from site visitors. The widget is easily customized for your task, welcomes the client, offers him your goods and services. The client describes what he needs, asks questions, Venyoo fixes the task and transfers it to you.Starting Price: $49.00/month -
22
UserEcho
UserEcho
Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.Starting Price: $15 per month -
23
ConfidentCustomer
Confident Customer
Complete reviews solution for your eCommerce store to turn it into powerful strategy to scale your eCommerce. Turn your reviews into powerful gamification and retargeting strategy that works! Our platform automates the process of getting reviews and turns them into powerful gamification and dynamic retargeting in Facebook Ads and Google Adwords. After implementing ConfidentCustomer to your business you can receive video reviews from your satisfied customers and let new potential clients see the high-quality level of service you provide. Google search results with our rating widget. You can automatically share reviews from customers on social media as it will help your company’s page appear in the search results on Facebook, Twitter, and LinkedIn. Send invites via email/sms to review your products or services. Record reviews from customers and automatically show or play it on your website. Rating will be displayed in search results with a Google-approved widget.Starting Price: $29 per month -
24
Inconcert
Inconcert
Inconcert is an AI-powered customer experience (CX) platform designed to help businesses deliver seamless and personalized interactions across multiple channels. It combines AI agents with omnichannel technology to support customer engagement from acquisition to after-sales service. The platform includes solutions such as cloud contact center software, virtual agents, marketing automation, and conversation analytics. Inconcert enables businesses to automate interactions, improve response times, and enhance customer satisfaction. Its AI agents can operate across voice and digital channels, handling tasks efficiently and continuously. The platform also provides workforce management tools to optimize team performance and service levels. Overall, Inconcert helps organizations improve CX operations while driving business growth through intelligent automation. -
25
Ada
Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
26
GOrendezvous
GOrendezvous
Meet with your clients online instead of in person! When you start the Zoom meeting at the time of the appointment, your client will automatically receive an email with a link inviting them to join the virtual call. Set up online cancellations rules to enforce your cancellation policy. For example, you can require your clients to call if they want to cancel within 24 hours of the appointment. Make sure existing clients keep coming back by reserving availabilities just for them. Easily distinguish between new and existing clients in your work schedule. Chiropractors can treat 3 or more patients within 15 minutes, if the appointments are for quick adjustments. Our platform allows you to schedule all 3 patients at 10AM, for example, so that you can see each one on a first come, first served basis and one tardy arrival doesn't affect the schedule.Starting Price: $29 per month -
27
Okout CRM
Solaripe General Trading
Okout is an extremely easy-to-use, versatile and feature-rich Business Suite that enables businesses to run efficiently. Okout is cloud-based and can be run on any device. With many diverse features including ERP, CRM, BPM, Van/Mobile Sales, POS, Self Storage, Document Management, Manufacturing, Rentals, Contracts, Dimensional Accounting and much more, Okout is suitable for different verticals including Retail, Trading, Distribution, Manufacturing, Real Estate, Hospitality, Construction, Service Industries, Maintenance and After Sales Service. Our IT & Business Consultancy Division delivers integrated professional services to clients pursuing increasing value and minimizing investment and operational risks. Our services suit small firms and institutions as well as large conglomerates.Starting Price: $17 per user per month -
28
Goodays
Goodays
Our customer experience management platform, adopted by over 150 companies worldwide, offers a unique approach that enables companies to optimize customer satisfaction and loyalty, boost performance and achieve their growth objectives. Implement 360° listening with an evaluation of the customer experience across all your touchpoints: in your physical locations, on your website, or during interactions with your customer service. Strengthen your measurement by diversifying your collection channels, while maximizing review volumes thanks to our surveys designed for conversion. -
29
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
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A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers. Boost engagement, collaboration and operational effectiveness for customer success. Design better experiences, activate agent potential and support new ways of working. Explore patterns and trends, extract meaningful insights and act with confidence. Reduce IT dependency and ensure ongoing success with a reliable and secure platform. Stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing and proactive self-service options. Delivering great customer experiences means empowering agents with a powerful combination of tools built to save time and optimize results. Gain complete visibility, capture insights, and act faster to optimize customer experiences. Customizable reports minimize the effort required to manage and monitor your contact center.
