Audience
B2b companies
About CustomerWise
If you're looking for a better way to manage customer relationships, turn to Customerwise. A comprehensive customer support and business process management solution from TechExcel, CustomerWise is designed to meet the unique customer service requirements of B2B technology companies. The platform integrates a wide array of features in a single solution, including support and service ticket management, customer self-service, license and contract management, and a product knowledgebase.
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Pricing
Pricing Details:
Professional - $20 per user per month
Enterprise - $35 per user per month
Enterprise - $35 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
TechExcel
Founded: 1995
United States
www.techexcel.com
Videos and Screen Captures
CustomerWise-B2B
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Product Details
Platforms Supported
Cloud
Windows
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
In Person
Support
Online
Phone Support
24/7 Live Support
CustomerWise Frequently Asked Questions
CustomerWise Product Features
Customer Service
Alerts / Escalation
Supported
Appointment Management
Supported
Knowledge Base
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Surveys & Feedback
Supported
Workflow Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Live Chat
Not Supported
Social Media Integration
Not Supported
Virtual Assistant
Not Supported
