Page 35 | Best Customer Service Software of 2026

Zeeg

Zeeg is an advanced, feature-rich and beautiful scheduling solution for individuals as well as teams and businesses. - Create rich landing pages for yourself and your teams and use your zeeg.me link as a link-in-bio or a digital business card. Your Zeeg accommodates customizable widgets such as images, videos, GIFs, text, smart links and more. - Sophisticated meeting scheduling: -- One-on-One: interviews, mentoring, coaching, consultations, etc. -- Group: workshops, training sessions, virtual events, etc. with many attendees -- Collective: panel job interviews, sales and support calls, etc. -- Round-robin: distributing support calls or incoming sales leads, etc. -- Flexi: complex job interviews, sales calls, customer meetings with “AND” and “OR” logics between individuals, teams and groups - Advanced scheduling features: Workflows, customized meeting notifications, payments integration, video conferencing integration, analytics and more.

Starting Price: $5/user/month

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AppointmentReminders.com

Send call, text, or email reminders to your patients or customers using our automated appointment reminder system. Our small business package gives you all the functionality you need to send automated appointment reminders to your customers. Complete customization of your text message content, including custom text such as room numbers, amounts due, and location names. Roll failed text messages to calls automatically and get unlimited templates. Send call reminders from your verified office caller ID, and build your phone call reminders from an in-house library of over 150 per-recorded voice files. Record voice files over the phone for no additional charge. Add logo, branding colors, company name, number, and other custom fields. Allow customers to confirm by pressing buttons in the email. Emails are readable in most email programs & configured to avoid spam filters and allow customers to easily unsubscribe.

Starting Price: $9.95 per month

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Reva

Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.

Starting Price: $39 per month

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Yandex SpeechSense

Yandex

A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of their actions. Implement a speech analysis system to leverage the capabilities of several of our ML services simultaneously. Develop a support service chatbot, get aggregated results based on accumulated data from chats, and in-call behavior of customers and operators. Create a space in your organization, start a new project in it, and set up a connection. Then integrate your telephony and CRM system with Yandex SpeechSense and start loading all conversations.

Starting Price: $0.00008 per unit

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AppointmentCore

Convert more prospects, book more meetings, and generate more revenue. Reduce time to close, shorten your sales cycle, and gain valuable hours back for your team. Eliminate manual tasks, automate follow-ups, decrease no-shows, all while working seamlessly with your existing CRM. Eliminate manual tasks, automate follow-ups, decrease no-shows, all while working seamlessly with your existing CRM. Distribute meetings to the right rep every time, regardless of your organization’s complexity. AppointmentCore automatically records meetings, appointment changes, or disposition data, and more, right into Salesforce or your CRM of choice. Ensure that your best inbound leads turn into sales meetings with automations and scheduling tools that integrate with any web form. Smart routing tools and custom CRM rules allow you to automatically route leads to the best-fit reps and coordinate across calendars.

Starting Price: $8 per user per month

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Channel Talk

Channel

Annoyed customers leave your site when the wait time is too long or their question is never answered. Offering quality customer service will set you apart from your competitors and grow your business. As AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner. Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to. Our advanced AI and automation tools increase efficiency and enhance customer service to help your business grow at scale. AI-driven smart tag and title recommendations along with enhanced conversation summaries.

Starting Price: $27 per month

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Askly

Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.

Starting Price: €49 per month

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Senja

Collect twice as many video and text testimonials. Wake up to an inbox full of new testimonial alerts. Share them everywhere in seconds. Get more visits, convert more, and close more deals. Senja makes it easy. Create high-converting testimonial collection forms you can share anywhere. Invite your customers. Offer rewards. Send thank yous. With Senja you'll collect twice as many testimonials. All your testimonials in one place. Import your existing testimonials from anywhere on the web. No more chaos. One single place to manage every single testimonial, whether you you have 1 product or 100. Plus, invite your whole team to add, edit and share them.

Starting Price: $0/month

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NewOaks AI

Engage leads and conversational appointments for your website, text SMS by custom ChatGPT and Claude. NewOaks is now fine-tuned to facilitate conversational appointment bookings through both website chat widgets and SMS. This dual-platform capability ensures that clients receive consistent, high-quality service, whether they opt for web-based chat or SMS communication. NewOaks AI serves as an AI agent that not only offers zero-cost SMS chat and booking services but also automates client engagement tailored to your specific data. Additionally, it features proactive follow-up actions after a certain period to ensure closure with each client interaction. Elevate your customer engagement and lead conversion with NewOaks AI's live chat. This feature empowers you to connect with prospective customers in real time, ensuring no opportunity is missed. Whether you're on the move or your customers are, our 24/7 availability means you can communicate anytime, anywhere.

Starting Price: $19 per month

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AlphaBot

With AlphaBot, customers feel like they're chatting with you. No more annoying bots and dead-end conversations. Whenever it meets a new challenge, it turns to you for guidance. It learns and adapts, ensuring future queries are handled with greater expertise. It's tireless support that keeps getting better. Handle thousands of customer requests simultaneously, accurately, and tirelessly. No complex manual updates are required. Update AlphaBot through easy conversations to maintain accuracy. Ready from the get-go, AlphaBot is equipped with a chat link to instantly start answering questions. Simply begin by feeding it knowledge about your business to tailor its assistance. If AlphaBot encounters an unknown query, it promptly asks you for the answer, ensuring relevant and accurate support without unnecessary confusion. When you answer AlphaBot's queries, your language style doesn't impact its responses. The bot crafts its replies properly, ensuring communication remains professional.

Starting Price: $49.95 per month

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Siro

Siro.ai

Put an AI sales coach‍ in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.

Starting Price: Free

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Timworks

Timworks is the only client support and communication app for businesses that make customer support effortless and has secure audit trails and unlimited client seats. Timworks seamlessly integrates with all of your favorite tools, so you can work faster and more efficiently. Send invoices from the chat straight to Dext or HubDoc in a snap. Sleep easy knowing your client's data is safe and secure with Timworks. Our platform is GDPR compliant, so you can be sure that you're always audit trail ready and keeping your clients' information protected. Ditch the email threads, with real-time communication you not only show your clients you care but solve queries in seconds. Simply add your colleague to the relevant clients and enjoy some well-deserved time off. Your clients are also in the good hands of our assistant, which is powered by ChatGPT and ready to answer queries and questions, saving you hours every week.

Starting Price: $63.84 per month

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Paddle CRM

Paddle CRM is an all-in-one platform combining CRM, marketing automation, lead capture, reputation management, AI-powered engagement, and client communication into one cohesive system. Designed specifically for local service businesses, Paddle CRM eliminates the need for a patchwork of disconnected tools. Users get access to contact management, sales pipelines, calendar booking, SMS/email automation, funnel and website builders, review generation tools, and real-time AI assistants to help them nurture leads, book appointments, and close deals faster—all from a single dashboard. Whether you're a solo contractor or part of a multi-location business, Paddle CRM provides the infrastructure to grow your business more efficiently.

Starting Price: $197 per month

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Skej

Skej coordinates with your contacts to find the perfect time to meet. Get your time back, and let Skej handle the endless back-and-forth. Skej works with your favorite calendar and email client right out of the box. Skej offers times based on your calendar and preferences. Whether a 1:1 or team meeting, Skej finds a time that works for everyone. Let Skej know what to change, and Skej takes care of the rest. When someone sends you a Calendly, Skej will scan the link for slots with mutual availability. When someone adds their EA, Skej understands who they represent. You have an assistant now too, who just so happens to be an AI. Skej has your coworkers' calendars, making scheduling a breeze. No more visual scanning to find an overlap and endless negotiations. When scheduling between Skej users, Skej automatically books mutual time. Autobook is perfect for close contacts and coworkers that you meet often.

Starting Price: $25 per month

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Reviewgrower

We are your one-stop solution for enhancing your online presence. Our platform empowers businesses and individuals to monitor, collect, analyze, and respond to online reviews across a multitude of platforms, including review sites and social media. But we’re more than just a review management tool. At Reviewgrower, we help you effortlessly gather positive reviews, convert prospects into buyers, improve your Google ranking, and outperform your competition, all while boosting your revenue.

Starting Price: $37 per month

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Upollo

Harness product, behavior, CRM signals, and more for smarter sales, customer success, and marketing that grows pipelines and accelerates NDR growth. For our users, they're adding massive revenue gains. We learn from and analyze billions of data points from businesses and users in nearly every country. Our platform is designed to empower teams to expand their user base, retain more customers, and convert more signups. Be alerted when there is intent to expand. Know where the opportunities are with opportunity size by department, job title, or engagement level. Convert high-propensity customers early, helping struggling customers to succeed. Understand why people are converting and what specific factors make them less likely to. Upollo analyzes your data in real time, delivering actionable insights within minutes. Leverage our insights to empower your teams and grow your NDR, ARR, LTV, etc.

Starting Price: $799 per month

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Engage

Send personalized messages, create automated message workflows, and support customers via email, SMS, push notifications, website banners, live chat, and more. Connect user data with services like PostHog, Twilio Segment, Make, RudderStack, Stripe, and more. Use our APIs and SDKs to track attributes and events wherever your customers are. Get a detailed overview of user attributes and see their journey through your application. Create dynamic segments based on their attributes, events they performed or did not perform campaigns, and more. Put your engagement on autopilot. Trigger dynamic workflows to send targeted customer engagement for onboarding, activation, and retention. Automatically group your customers based on their attributes, events, and actions using an intuitive segment. Send targeted campaigns to your Segments or use them to trigger dynamic workflows and campaigns across email, SMS, and push notifications.

Starting Price: $50 per month

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TruelySell

Dreams Technologies

Effortlessly manage appointments and grow your business with our intuitive scheduling software with web & mobile applications. New users provide names, emails, passwords, and contact details. View available services in different categories & choose a slot. Access a dashboard to track daily, weekly, and monthly earnings. Users fill out a booking form and confirm details. We help connect users with specialized service providers, ensuring that they find the right expert for their needs within their industry. Oversees operations & finances and manages bookings & interactions. Manages bookings, and customer interactions and provides feedback. Supports multiple languages for global accessibility & reach. Enhanced security with OTP SMS verification for user authentication. Online booking and payments, streamlining scheduling and transactions. Empowers professionals with detailed service postings to engage customers effectively.

Starting Price: $99 per month

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ResponseScribe

Shout About Us

ResponseScribe is a done-for-you review response service that delivers personalized, on-brand replies to your customers within hours. Quickly connect your  review sites and personalize your account. Easily and securely connect the review sites that you'd like us to respond to and provide our team with key information to ensure that your responses are custom and on-brand. Once your account has been set up, our team will immediately begin crafting personalized responses to your customer reviews and deliver them within just a couple of hours. Watch your custom responses be delivered within hours. Response alerts give you the opportunity to  stay involved in the process by editing or approving  our team's responses directly from your email or  mobile device. Stay as involved in the process as you'd like with text and email alerts. Automatically identify customer feedback and trends across all of your reviews and create a game plan to further improve your customer experience.

Starting Price: $29 per month

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Botsonic

Writesonic

Botsonic scans your website, files and help center to automatically handle 70% of customer queries, and automate customer engagement, support, sales, and more. Leverage your data to instantly resolve 70% of user inquiries with precise, verifiable responses, and deliver authentic customer experience in over 50 languages across various channels. Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.

Starting Price: $16 per month

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Sobel

Improve customer experience by talking to your users within Messenger embedded into your product. Publish knowledge base, and help answer frequently asked questions. Your users don't have to leave the product to talk to the support team. Your team can chat with users via a dedicated inbox. Conversations can be prioritized or assigned to individuals. You can see the details of the conversation with the user. You can publish a knowledge base to help customers find answers to common questions. You can also integrate the knowledge base with Messener to help customers find answers to questions before they contact your support team. Sobel automatically translates articles into other languages. When editing an article, you can select the language into which you want to translate the article. Sobel focuses on small teams and their products. We want to deliver an easy-to-use and affordable customer support platform.

Starting Price: Free

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Infraon Helpdesk

Infraon

Approve, assign, and resolve tickets in real time to accelerate resolutions with advanced AI capabilities. Get innovative features like integrated field support, ticket creation via WhatsApp, chatbots, self-service portals, etc. Unleash prebuilt helpdesk workflows with ML/NLP algorithms to ensure agents and customers don’t have to perform allocation based on product catalog or issue type. Easily improve key KPIs like CSAT, FCR, and CES. Capture customer analytics and turn them into actionable helpdesk insights. Leverage a single source of truth to enable agents to provide personalized responses, making customers feel more valued. Smoothly integrate external apps to enhance customer support while reducing time, effort, and costs. Swiftly connect to Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk simplifies with an intuitive UI, boosting agent efficiency for proactive support.

Starting Price: $19 per month

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Infizo Desk

Infizo

Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.

Starting Price: $59.78 per month

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Cobrowse.io

Cobrowse.io is a cutting-edge co-browsing platform designed to enhance customer support by allowing agents to interact directly with customers' web or mobile experiences in real time. By sharing live screens, agents can guide customers through complex processes, troubleshoot issues, and answer questions with high precision. The platform supports seamless integration with other customer service tools and offers privacy features, such as automatic redaction, to ensure data security. Cobrowse.io’s solution boosts agent efficiency, reduces resolution time, and improves customer satisfaction by creating more personalized, effective interactions.

Starting Price: $18 per month

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SAAS First

Grow with a simple all-in-one SaaS by becoming effective and successful in customer relations. Let AI manage your customer interactions seamlessly, delivering instant responses and giving you more time to focus on core tasks. Gain deeper insights into your customers with real-time data and analytics. Make informed decisions and increase your customer engagement. Save money with our help desk, offering all features completely free to aid your customer support without any additional costs. Simplify and improve communication with your support team and make it easier and more effective for your customers. Collect and store unlimited data to deeply understand customer behavior and preferences. Access all help desk features and options without any charges. Connect with your target audience effectively by delivering the right message at the right time. Effortlessly set and track campaign goals in real-time to monitor performance.

Starting Price: $29 per month

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Aidbase

Help your users help themselves with an AI-powered chatbot, knowledge base, AI-assisted ticketing, and email support. A complete support ecosystem to help you spend less time supporting your users, and more time growing your business. Create an AI chatbot and make it an expert on your business. Create a custom ticket form to collect information from your users. Handle incoming support emails from one unified inbox. Create a knowledge base for both users and support to search for answers. Identify knowledge gaps, and improve and retrain your AI models. Our solution is built to be integrated with your existing tools. Connect your data sources and automate customer service. The AI chatbot will learn from your data and will deliver a human-like support experience, around the clock. Handle all tickets and emails from Aidbase's unified inbox. Our AI will learn, not only from your knowledge base but from all your previous tickets.

Starting Price: $29 per month

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BookingBee

Answer every call promptly with BookingBee.ai, whether it's an appointment request or a client inquiry. Our AI receptionist is available around the clock, offering more than just appointment scheduling. It captures lead information, monitors interactions, and engages with clients to help your salon thrive. Count on our AI to understand your business inside out, ready to answer all your client's questions. Come rain or shine, our AI is here for you 24/7, handling all your calls, even after hours. It can talk with your clients in their preferred language. Our AI operates 10 times more efficiently than a virtual receptionist or a standard IVR, all at a fraction of the cost. Our AI can quickly forward the call to you whenever expert advice is needed. Grow your beauty business with our AI appointment scheduler. Our AI serves as your reliable front-desk receptionist handling all calls and going beyond. It ensures your stylists' calendars are booked and markets your business.

Starting Price: $99 per month

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FrontDesk

FrontDesk is a chat widget for your web page that uses text and voice calls powered by AI to answer and help your customers. It leverages ElevenLabs for conversational AI and securely stores your data to act as an agent knowledge base. Support your customers with AI agents that can handle customer inquiries, booking assistance, and other purposes. Automate your customer service with FrontDesk. Efficiently handle customers with real-time AI conversation. A super-simple widget chat and voice call with an AI agent for your website. Hire super-intelligence agents as your frontline business. Streamline your customer support with autonomous AI. Fully customizable & controlled AI agent. You can customize system prompts, upload knowledge bases, collect data, and more based on your needs. Secure & easy to use. All uploaded data is stored securely. You can easily manage your knowledge base and install the widget on your landing pages in minutes.

Starting Price: $27 per month

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Helpfruit

Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.

Starting Price: $199 per month

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AI Chatbot Support

AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Zalo, Telegram, OpenCart, Zendesk, WeChat and more. Our dashboard is packed with AI live chat agent support tools (like reply suggestions, grammar...), autonomous AI chatbot, notifications & technologies

Starting Price: $40/month

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Best Customer Service Software - Page 35

Compare the Top Customer Service Software as of June 2026 - Page 35