Audience
Local businesses requiring a solution to reply to their customers
About ResponseScribe
ResponseScribe is a done-for-you review response service that delivers personalized, on-brand replies to your customers within hours. Quickly connect your review sites and personalize your account. Easily and securely connect the review sites that you'd like us to respond to and provide our team with key information to ensure that your responses are custom and on-brand. Once your account has been set up, our team will immediately begin crafting personalized responses to your customer reviews and deliver them within just a couple of hours. Watch your custom responses be delivered within hours. Response alerts give you the opportunity to stay involved in the process by editing or approving our team's responses directly from your email or mobile device. Stay as involved in the process as you'd like with text and email alerts. Automatically identify customer feedback and trends across all of your reviews and create a game plan to further improve your customer experience.
Other Popular Alternatives & Related Software
Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most.
Our Mission
By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve.
Why do businesses need more reviews?
Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!
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Reputation Studio by 1440
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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ReputeMap
ReputeMap is Google review management software for local businesses and the agencies that serve them, covering the entire Google review loop.
Review generation: request reviews by email, QR code, or shareable link. Every customer is asked and every message carries one-click opt-out, so collection stays FTC-compliant with no review gating.
Monitoring and response: every location's reviews land in one inbox, filterable by rating, sentiment, and reply status. AI drafts a reply in your brand voice; you approve it and publish to Google in one click. Reviews of 1-3 stars trigger instant alerts by email, Telegram, or WhatsApp.
Multi-location teams and agencies get dashboards for ratings, review velocity, reply coverage and response time, plus white-label PDF reports. A REST API and hosted MCP server let scripts and AI assistants read reviews and draft replies.
Flat pricing, locations included: $29/mo (5), $39/mo (15), $49/mo (30 + white-label). 14-day free trial, no demo call.
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REVIEWS.io
Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.
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Pricing
Starting Price:
$29 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Shout About Us
Founded: 2012
United States
www.responsescribe.com
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Product Details
Platforms Supported
Cloud
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