Audience

Businesses interested in a solution to manage and optimize their customer support operations

About Sobel

Improve customer experience by talking to your users within Messenger embedded into your product. Publish knowledge base, and help answer frequently asked questions. Your users don't have to leave the product to talk to the support team. Your team can chat with users via a dedicated inbox. Conversations can be prioritized or assigned to individuals. You can see the details of the conversation with the user. You can publish a knowledge base to help customers find answers to common questions. You can also integrate the knowledge base with Messener to help customers find answers to questions before they contact your support team. Sobel automatically translates articles into other languages. When editing an article, you can select the language into which you want to translate the article. Sobel focuses on small teams and their products. We want to deliver an easy-to-use and affordable customer support platform.

Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

Ratings/Reviews

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Company Information

Sobel
United States
sobel.app/

Videos and Screen Captures

Sobel Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Sobel Frequently Asked Questions

Q: What kinds of users and organization types does Sobel work with?
Q: What languages does Sobel support in their product?
Q: What type of training does Sobel provide?
Q: How much does Sobel cost?

Sobel Product Features

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding