Best Customer Service Software - Page 26
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Compare the Top Customer Service Software as of June 2026 - Page 26
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1
Treatwell
Treatwell
It’s finally here: a powerful and easy-to-use salon management software. Leave the admin to us, so you can spend more time creating experiences your clients will keep coming back for. Maximize your visibility on Treatwell, the booking platform where millions of users are looking for services like yours. We’re here to help. Our team of experts will be at your side every step of the way as your salon grows. You’ll also have access to a range of resources to help you make the best use of Treatwell Pro. From tanning to exfoliation treatments, mud wraps to massages, if you're looking to treat your body to some serious pampering, booking into a beauty salon is the first step in your journey to utter relaxation. Hair salons come in a variety of shapes and sizes. Whether you prefer to splurge on regular hair appointments or like to chop and change to suit your location and your budget, one thing is for certain - we all need a good trim every so often and a hair salon is the place to do it.Starting Price: $18 per month -
2
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
3
ConfirmKit
ConfirmKit
ConfirmKit is the modern user research platform that helps you and your team to talk to users in an approachable and efficient manner. Now everyone in your organization can meaningfully contribute to making your products better. Identifying patterns and trends between interviews can be a time consuming effort. Let us do it for you. Now you can focus on your users and we'll show you the patterns. Creating an interview guide, reviewing notes, and remembering all the little details before you start an interview can be error prone. We've got you. With ConfirmKit, you only need to prepare once. Our platform systematizes your user interviewing process. Say good-bye to monotonous work. No need to copy/paste a document, dragging files into folders, or duplicating effort. Enhance your research from online chat, e-mail, online forums, existing research, and any place you can think of.Starting Price: $29 per month -
4
HiJiffy
HiJiffy
All-in-One Communication Platform for Hotels Increase your direct bookings and your customer satisfaction with our cutting edge AI-powered Chat Booking Assistant and a one-stop platform for all your communication channelsStarting Price: € 149.90 /month -
5
Fitco
Fitco
Save time managing your center, position your brand and generate new customers and income, all in one place! We accompany you to manage, digitize and grow your fitness business. Taking assists can be much faster and simpler than you thought. Make it easy to buy and book classes for your students and new clients. Maintaining control of memberships and collections is possible. Strengthening your brand with a presence in various media makes a difference. Have total control of attendance, classes, clients and staff. All the information in real time from anywhere, so you can spend your time more productively. Give your students greater flexibility with online classes, whether they are previously recorded classes (on demand) or live classes. Adapt your services to the needs of your users. With your website and personalized app you can highlight your brand, retain your students and give them more flexibility.Starting Price: $79 per month -
6
Relay
Boomtown Network
Relay makes it simple to sell, activate and service business technology products at scale. With a single Smart Inbox, an integrated knowledge base and seamless collaboration, your team is more efficient and can focus on helping customers instead of dealing with multiple and disconnected workflows. It’s time for a system that gets smarter every time you use it. Relay uses machine learning and universal technology data to drive intelligent automation that creates more powerful agents while reducing the number of questions they get from customers. Who said you can’t be personal at scale? Let your customers talk with you however and wherever and give your agents the complete context they need to respond quickly and treat every customer as an individual, not a ticket.Starting Price: $200.00/month -
7
Nextiva
Nextiva
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.Starting Price: $19.95 per month -
8
SevenBee Technologies
SevenBee Technologies Limited
SevenBee is a productivity tool designed to help landlords, property managers, and tenants better manage their day-to-day communications. Organize communication with your tenants to a centralized, secure and easily accessible location. Set up an account in less than 2mins! SevenBee adds elegant efficiency to communication between landlords and tenants. The perfect solution for property managers. Enjoy having all your properties in one place, organized, secured, and easily accessible. Keep everyone in the loop and easily track related conversations. Store contracts, photos, videos and other documents related to a tenancy. Collaborate from anywhere. Bring all your messages, files, tenants, and tasks to one place. Download SevenBee today. Available free for all devices including on your desktop. Life balanced. Work better with your team and colleagues to resolve tenants issues.Starting Price: $0.79 per month -
9
SARS Anywhere
SARS Software Products
SARS Anywhere is an easy-to-use appointment scheduling system for student service offices at colleges, universities and other higher education institutions. The scheduling component allows students to manage their own appointments and allows support service staff to make, reschedule and cancel appointments. It also allows academic advisors, counselors and other specialists to work with their own schedules. The drop-in component is used to register and track unscheduled visits. All of these functions are web-based and are compatible with the four major browsers. Appointment confirmations: email, printed and/or text* (* optional). Appointment changes: reschedule, cancel, revise details. Advisor assignments: by last name grouping or specialty. Attendance: mark show/no show. Drop-ins: registration, advisor assignment, waiting time calculation. Conflicting appointment warning: booking appointments and registering drop-ins. Student history log: search for upcoming appointments and display. -
10
dhee.ai
dhee.ai
The most loved Conversational AI platform! dhee.ai is a multilingual AI/NLP platform which enables businesses to engage, communicate and serve native language speakers in their own language. dhee.ai comes pre-trained on the domain knowledge, equipped for handling monotonous queries. Businesses now get to make use of their time more productively. dhee.ai optimizes costs, as most of the monotonous work will be managed smartly. With the premium plan, complex tasks are simplified too. A powerful admin panel allows admins to view analytics on customer conversations. Other features include a selection of languages, delegations, and archives. Take your product to the entire country, engaging in vernaculars. Our conversational agents let you leverage AI at scale and interact in a multitude of languages. You can try our platform, learn how to create engaging conversational agents, and test the interactions for as long as you want, absolutely FREE.Starting Price: $27.40 -
11
BUK
Untold Ventures
With your own-branded booking page your clients can easily see if you're available and make appointments on the fly. BUK is quickly accessible from your social pages (Facebook, Instagram ...) and can dramatically improve brand loyalty. Access your online calendar and manage your appointments. Notify your clients with unlimited automatic reminders via SMS and email. Your logo, your colors, your image. Customize your booking page to suit your brand's look. Efficiently manage your team's schedule, or have them manage their own with ease. Distribute bookings according to your customers' preferences. Save time with automatic sms and email reminders so your clients never miss another appointment. Check your stats and client info to continuously optimize your business. Increase your sales by knowing your customers and their preferences. Get appointments on your calendar at anytime, with real time updates and notifications.Starting Price: $15 per month -
12
Visitorify
Visitorify
Visitorify's booking system allows customers to book your services in real-time, saving your precious time, which you can spend on more important work. Organize your business with 24/7 automated online reservations, reminders, payments and more. Receive reservations 24 hours a day without any additional effort. Reservations are made in real-time on both their website and Facebook page. The client only sees the things you want to show, while you are always informed about any changes in the calendar. Visitorify.com is a tool that allows you to receive reservations 24 hours a day, 7 days a week on a website or on a Facebook account. This is a simpler and more convenient way to book services. Manage your time and that of your staff more efficiently whenever you do it using a computer, phone or tablet PC. We will provide individual calendars to all staff in the company, allowing them greater flexibility and freeing them from having to look at their laptops.Starting Price: $19 per month -
13
DiamanteDesk
Eltrino
Just US businesses lose $62B USD every year because of poor customer support. Besides, customer expectations are continuously increasing. To keep up with this businesses need to react immediately and provide highly personalized services. And there are a lot of help-desk solutions that can help to deal with customer support as a pro. But if your business processes differ from ordinary, you need to customize the system and with the most of available applications it will cost you a small fortune or it’s simply impossible. Our solution is Open Source, so it’s fully customizable and flexible. You can play with its modules like with Lego bricks and implement your own business logic. DiamanteDesk was launched with a desire to help people to provide customer support without limits, don't obey restrictions, play by your own rules. DiamanteDesk allows clients to implement support functionality that they really need instead of get used to existing limits.Starting Price: $49 per month -
14
B-Reputation
B-Reputation
All information on the identity of the directors, managers and corporate officers of the companies, the capital ties, and all the legal announcements of BODACC as well as the trademarks registered with the INPI. Our proprietary failure score on 10 million companies, downloadable balance sheets and income statements, relevant financial ratios as well as a financial analysis on several million companies. Corporate litigation, in attack or in defense, registered by one of the 134 commercial courts in France, applicable collective agreements and much more. Web metrics that reflect the activity, digitalization and reputation of a company: sites, social networks, Google search results, customer and employee reviews. The addresses, emails and telephones of the managers but also those of the key positions in the company (marketing director, sales director, purchasing director, CFO, etc.).Starting Price: €588 per year -
15
Ovation
Ovation
Actionable Guest Feedback that Actually drives revenue. Find out how your on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc. Effortlessly measure satisfaction 18x more effectively than current methods. Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews. Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.Starting Price: $149 per month -
16
MotoPress
MotoPress
The MotoPress Hotel Booking plugin is the all-in-one vacation rental and hotel management software for WordPress that will set your bookings on autopilot. It encompasses the property directory builder for creating a categorized database of properties, real-time availability calendars, the property search form, payment processing, flexible pricing rates, bookings management, a built-in channel manager and more. MotoPress Appointment Booking is a WordPress appointment scheduling plugin for service-based businesses. If you operate a coaching, medical, sports, teaching or any other type of business that involves appointments and meetings, these are the right appointment booking plugins for automating your reservations.Starting Price: $79.00/annually -
17
Compliance Aspekte
expertree consulting GmbH
Compliance Aspekte is an intuitive and easy-to-use GRC solution for compliance management. The Compliance Aspekte SCM tool helps SMBs and large enterprises from different business domains implement ISMS and DSMS to comply with any standard, be it general or industry-specific. The solution supports GDPR, TISAX, ASPICE, B3S, ISO 9001, ISO 1400, ISO 22301, ISO 27001, ISO 27019, ISO 31000,BSI IT Grundschutz and counting. It’s a perfect fit for companies that want to: - receive more than just a compliance solution: - combine ISMS and DSMS; - have the support of any standard; - get an affordable pricing model; - use modern UX and UI; - have a flexible and customizable GRC tool.Starting Price: €55/user/month -
18
baramundi Management Suite
baramundi Software USA
Modular, scalable and highly cost-effective Unified Endpoint Management system for comprehensive IT management, security and workflow automation. Modules work together via a single database in a single user interface. Select any of 18 available modules now and add others as needed for OS Install & Cloning, Patch Management, Vulnerability Management, MDM, Remote Control, Inventory, VM Management, SNMP Device Management, Application Control, Disaster Recovery, Personal Backup and more.Starting Price: $5000.00/one-time -
19
GetInChat
STAMUL
GetInChat enables live chat conversation between you and visitors of your site. Impress customers and increase their loyalty, before they leave your site. Gives you the opportunity to redirect chat session to your teammate. Use redirection when you need help from a more experienced agent. Are automatically sent a chat invitation to users. This helps to significantly increase conversion on your website. We provide secure SSL connection, which will keep your data safe. You will receive user data before the chat session started. For example: client page URL, country, location, etc. Evaluate performance of your support team, browse through the data and ideas for your business. Just paste a few lines of JavaScript code into your site.Starting Price: $15 per user per month -
20
AppFollow
AppFollow
The world’s leading AI-powered Review Management platform. Manage user reviews, analyze user sentiment, and improve your app’s visibility, all in one place. With AppFollow, you can make the most out of user feedback and ensure your app stays visible in the app stores, all the while climbing the rankings. The product suite includes: - One platform review management across all major app stores - Review management automation, tagging, and AI responses - Detailed analytics on user reviews, sentiment, app ranking, and competitors - Integrations with major services like Zendesk, Salesforce, Tableau, and many others - Expert consultation team ready to help with app growth, audits, and market strategy AppFollow is trusted by over 70,000 clients, including Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming.Starting Price: $23 per month -
21
Feedback Company
Feedback Company
By continuously asking the right question to the right person at the right time, you gain insight into the customer journey, making trends, needs and action point visible. From (product) reviews to the extensive customer and employee research. The review tool for organizations who want to stand out. Open doors are precisely the company values that you need to safeguard extra carefully. Because what seems obvious, is not always normal. Especially not in the review market. Therefore: Feedback Company stands for trust. The most important thing is to never stop asking questions. Asking questions is in our DNA. At Feedback Company we not only know what to ask, but we also known how to listen. Data always pushes us in the right direction. Do you have a gut feeling? Yes! Then use the data for new insights. Thanks to data analytics, our own consultants, research methods and benchmarking, we are able to gain in-depth knowledge in the field of feedback.Starting Price: $39 per month -
22
AIhelp
ShareFun Network
Give customers what they want, quick and easy resolutions to their issues. AIHelp helps you provide personalized support when and where they need it, so customers stay happy and satisfied. AIHelp enables you customize your support and configure any workflow, the software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow. Mobile version is a completely SDK messaging and Chat API for Mobile support include many built-in packages such as In-App Messaging, AI Chat Bots, In-App operation, Push Notification, Smart Auto-Form and more. Currently thousands of games / Apps are running AIHelp’s SDK in their product which helped them for higher rankings and retention. We’re always on the edge of the technology trends and now actively across many support channels and compatible with all major platforms.Starting Price: $0.05 per ticket -
23
BookingCommerce
BookingCommerce
Booking Commerce is SaaS-based Online booking and Appointment Scheduling software that ease your customer onboarding process and get your sales rolling. Now you can power your business using world's first online comprehensive platform for bookings. Help yourself to the most related common queries regarding bookingcommerce using the articles available in the repository and reduce your interaction with support staff. Got stuck anywhere in creating bookings or adding new booking product, feel free to reach our support staff, raise the ticket and get your query resolved just in time. Create an unlimited number of bookings slots either paid or free and give your customers wide number of options to book the slot for any given date and time. Easily manage your bookings at your convenience on the dashboard and choose to either accept, cancel or reschedule the booking.Starting Price: $10 per month -
24
Kiodesk
Roboeyelabs
Kiodesk helps businesses deliver outstanding customer support to their clients through tools that allow customers to find timely and relevant support without having to go through elaborate and mazy hurdles. Kiodesk helps businesses deliver outstanding customer support to their clients through tools that allow customers to find timely and relevant support without having to go through elaborate and mazy hurdles. The same tools also increase agent productivity and analytics and reports that enable managers to find key issues in agent performances so that they can improve their service as well as make intelligent business decisions. The IT desk is fast, and combines all necessary asset management and reporting widgets to be used in corporate environments, but most of all it is well integrated to work in every software ecosystem. Create a self service experience that supports your brand and improves customer satisfaction.Starting Price: $0.01 per year -
25
Milldesk
Milldesk Help Desk Software
Milldesk Help Desk is the perfect solution for centralizing information, automating processes, classifying tickets, saving time, and increasing user satisfaction. A democratic tool, it can be used in various types of businesses and departments, such as Administration, HR, Purchasing, Logistics, Facilities, and others. Milldesk makes interactions simpler for both staff and requesters, offering multichannel support with a single tool and a set of features based on ITIL best practices. Integrate different departments through a customizable SSC, allowing you to serve multiple sectors and branches. Build intelligent workflows, easily create, prioritize, and organize all your support processes in one place with Milldesk.Starting Price: $25 per user per month -
26
Ignatiuz HelpDesk
Ignatiuz Software
Engage users like never before with outstanding user experiences in the most intuitive way possible with our multi-touch applications, augmented reality, and virtual reality technology. Happy employees lead to business success. Give them the care they need with SharePoint Helpdesk, a free-to-use internal ticketing system in Microsoft Teams for Office 365, and SharePoint Online Helpdesk solutions by Ignatiuz. SharePoint Online Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track the status of all their tickets in one place. Easy reporting features give administrators complete insights into agent performance and helps in the decision-making process. SharePoint enables automated notifications to concerned users during ticket creation, resolution, and response management. It enables cross-functional team synchronization and collaboration for better productivity.Starting Price: $1,499 per year -
27
SupRemo Remote Desktop
Nanosystems
Access and remotely control PCs and Servers or launch a Meeting in just a few seconds. Supremo supports Supremo Console and is UAC-compatible. Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls. Connect to a remote device and transfer your files in total security thanks to the AES 256-bit algorithm and to UAC compatibility. The access to client requires to insert the ID and a dynamic password (or a static one, if manually set). There is no need of human intervention to launch a remote session: you can automatically activate Supremo at the Windows startup of the remote PC. All subscribers of a plan can also customize the software interface with their own brand or logo and distribute it to their customers.Starting Price: $33 per year -
28
Apizee
Apizee
Apizee provides a remote visual support solution designed to enhance customer service and operational efficiency through live video interactions. The platform allows businesses to solve customer issues in real-time by leveraging video calls, ensuring quicker and more accurate resolutions without the need for on-site visits. Apizee's features cater to industries like insurance, retail, healthcare, and field service, helping companies reduce travel, speed up diagnostics, and improve overall customer satisfaction. With its secure and user-friendly tools, Apizee also integrates seamlessly into telehealth and customer support workflows, making it easier for businesses to stay connected with their customers.Starting Price: $11 per user per month -
29
SignalHype
SignalHype
Our powerful online review management platform helps you generate online reviews from your customer. We are passionate about helping you grow your business, contact us for a demo and get your review management on track. We make online review management easy. Don’t miss another review, start your free trial today. Collect reviews via customized “review funnel” landing pages and widgets. Customize email and text message campaigns, templates, timing and sequence. Monitor major, minor and industry-specific review sites for new reviews. Auto-share positive reviews (including images) to social media profiles. SocialHype is our Social Media Posting Platform. It allows you to publish a single posts to 20 social networks at one time. Generating customer reviews is one of the most effective marketing tactics you can do for your company. Customers base their buying decision on how many current reviews your company has.Starting Price: $149 per month -
30
RichCall
Aurus
RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosksStarting Price: $192 / month
