Audience
Companies of all sizes seeking a solution to improve their customer support operations
About Kiodesk
Kiodesk helps businesses deliver outstanding customer support to their clients through tools that allow customers to find timely and relevant support without having to go through elaborate and mazy hurdles. Kiodesk helps businesses deliver outstanding customer support to their clients through tools that allow customers to find timely and relevant support without having to go through elaborate and mazy hurdles. The same tools also increase agent productivity and analytics and reports that enable managers to find key issues in agent performances so that they can improve their service as well as make intelligent business decisions. The IT desk is fast, and combines all necessary asset management and reporting widgets to be used in corporate environments, but most of all it is well integrated to work in every software ecosystem. Create a self service experience that supports your brand and improves customer satisfaction.
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Our reviews SAY IT ALL ..🎤.
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Pricing
Starting Price:
$0.01 per year
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Roboeyelabs
Founded: 2016
India
kiodesk.com
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Kiodesk Frequently Asked Questions
Kiodesk Product Features
Help Desk
Automated Routing
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Multi-Channel Communication
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Alerts / Escalation
Not Supported
Community Forums
Not Supported
Incident Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Ticket Management
Not Supported
