Audience
Companies searching for a powerful Help Desk solution
About AIhelp
Give customers what they want, quick and easy resolutions to their issues. AIHelp helps you provide personalized support when and where they need it, so customers stay happy and satisfied. AIHelp enables you customize your support and configure any workflow, the software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow. Mobile version is a completely SDK messaging and Chat API for Mobile support include many built-in packages such as In-App Messaging, AI Chat Bots, In-App operation, Push Notification, Smart Auto-Form and more. Currently thousands of games / Apps are running AIHelp’s SDK in their product which helped them for higher rankings and retention. We’re always on the edge of the technology trends and now actively across many support channels and compatible with all major platforms.
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Pricing
Starting Price:
$0.05 per ticket
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
ShareFun Network
Founded: 2014
China
aihelp.net
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
AIhelp Frequently Asked Questions
AIhelp Product Features
Help Desk
Automated Routing
Supported
Customizable Branding
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Alerts / Escalation
Not Supported
Community Forums
Not Supported
Document Storage
Not Supported
Incident Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
Real-time Chat
Not Supported
Ticket Management
Not Supported
