Best CRM Software in the UK - Page 62
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Symphony
Integra Touch
The Symphony billing system gives you the power to introduce new products or applications quickly & easily, within your existing business systems. Integrate only the modules you need, or implement the full end-to-end solution and let our customizable, scalable solution grow with you. The real-time data transaction management and mediation provided by Symphony gives you visibility into your customers’ accounts—and the ability to more profitably manage those relationships. Transform the way you get from quote to cash. Win more business and get an edge on the competition with tools and insight that help you move swiftly from quote to cash. Specify products and generate customized quotes. Customer approval triggers workflow based on products ordered. Issue final quotes with auto-generated cover letter & product brochures. Access robust reporting on quotes issued/ordered by region/agent. End-to-end business process automation & management. -
2
WeMine
WeMine
The solution for chat-based marketing and applications. Chat-apps such as Facebook Messenger, WeChat and WhatsApp have been picking up as the new wave for brands to market their services and products. It is a trinity of message dissemination, customer service and O2O applications. 80% of messages sent via chat-apps will be opened by your followers. Compared with traditional email marketing, chat-app provides unparalleled interaction which email cannot support while the followers’ interaction can be captured for improving sales and optimizing the customer journey. WAMP is written as "WeMine Analytics and Management Platform", which is an analysis and management platform developed by WeMine for instant messaging applications (Chat-apps, such as Messenger and WeChat). Companies can connect to Chat-apps through WAMP and easily operate online customer relationship management (SCRM), data collection, data analysis and marketing automation, etc., to achieve the goal of enhancing brand image. -
3
qrite
qrite
The Feedback Revolution. Curious to know what your clients think? Keep an eye on their feedback. Use qrite to stay in control. Turn feedback into data. Always ask the right questions at the right time! Your customers scan a unique QR-code printed on packaging, a sticker or placed in the room. They're led to a survey containing only relevant questions, specific to them, the product/service and/ or location. Any feedback given is instantly visible in your online dashboard. Better customer satisfaction surveys build perfect questionnaires. Connect the questions to place, product / service and time to give your customers a survey that's always relevant. Easily adapt entire surveys at any time, without having to reprint any QR-codes. It's up to you. Rich, real-time data. The dashboard shows more than just individual feedback. It highlights actionable feedback and shows key statistics for each survey. -
4
Happ CX Platform
Happ Consulting Services
Happ Customer Experience Management Platform enables you to understand and act quickly upon customer insight. Every business is unique and we make sure your customer experience management process is also unique. That’s why, with Happ, you get to design your own insight collection process. Benefits Of A Tailor-Made Cx Management Platform: A successful Customer Experience program does much more than drive short-term, tactical business improvements. It also aids strategic planning and the long-term actions that ultimately deliver a higher return on investment. Happ helps you measure the right customer experiences so you can increase: Customer Retention. Employee Engagement. Revenue. Customer experience management drives improved business performance. Understanding your customers’ expectations and what is crucial to their satisfaction helps you set priorities and reduces investment risk. Gather actionable data across the customer journey from different channels in a simple way. -
5
Intellimize
Intellimize
With your marketing ideas and our machine learning, you can optimize your web site for every single visitor. Simultaneously test all of your most creative marketing ideas to constantly showcase the messaging, content, and experiences that performs best. This is way beyond A/B testing and old-school, rules-based personalization. This is the new standard for high-converting landing pages across your website. This is Continuous Conversion™—and it changes… everything. -
6
IQProspects
Quest Analytics
IQProspects is an easy to use, sales and service CRM growth engine for banks and credit unions. The best commercial bankers are out meeting and talking with customers and prospects for the better part of every day. Now there is a tool to help you build relationships while you are on the move. The Quest Analytics mobile applications help you be more productive while you are out of the office. IQProspects tracks the journey every step of the way from opportunity stage to underwriting, thru closing. Are loans taking too long to process? IQProspects customizable workflow automates the process and gets loans completed quickly and accurately. It all starts with a prospect. Quest tracks the journey every step of the way from opportunity stage to underwriting, thru closing. IQProspects new marketing event management capabilities will help your institution manage each golf outing, charity event, or other relationship building marketing opportunity. -
7
Life.io Engage
Life.io
Life.ioEngage™ replaces tired customer transactions by creating meaningful and ongoing customer interactions. At each stage of the customer relationship, we educate, engage, reward, and delight your customers. These thoughtful interactions reveal important data and insights that help you move the needle on your most important metrics: Conversion, lead generation, placement, wallet share generation, persistency, NPS. Available as a desktop or mobile app, the Engage platform can stand on its own or seamlessly integrate with Life.ioGrow™ and Life.ioEmpower™ as well as your existing technology. Successful engagement revolves around offering real value to the user. Built around the framework of holistic well-being, Engage: Offers classes, real-life stories, and short articles on personal finance, health, fitness and emotional well-being, encourages positive change through dynamic, original content, fun programs, and quizzes. -
8
Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
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Augment CXM
Augment CXM
Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues. -
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LeadPerfection
RJR Technology
LeadPerfection is a state-of-the-art system designed to manage companies in the Home Remodeling and Home Services industries. What makes LeadPerfection stand above its competitors is the fact that it is truly an enterprise-class system. LeadPerfection is meant to be more than just a “tool”. It is meant to be the heart of the business. This is the way fortune 500 companies have been designing and implementing systems for over a decade. LeadPerfection, not only tracks and reports on Sales and Lead activity, but it can tie into your Accounting and Payroll systems, providing the only complete, “closed loop” business processing system commercially available. A built-in automated Do Not Call / Mail component is included. LeadPerfection allows entry of the schedule of all of the sales representatives for the coming weeks so that appointments can be booked accordingly. In LeadPerfection, you can define up to six timeslots per day. -
11
Paramantra
Paramantra
Effortlessly manage sales team with sales CRM software. 97% implementation success in over 250 organizations. Hand-pick from 250+ features that work best for your business. Update the CRM from anywhere, at anytime and from any device. All customer interactions from one nimble platform. Make informed decisions with swift and accurate information. Paramantra enables the front line teams of the largest supplier of induction solution to act fast and make better decisions. Digitize your co-operative banking operations with a solution that improves existing transactions by 23% and provides 100% lead management. Paramantra's Real Estate Sales CRM Software solves the sales and marketing challenges for one of the largest developers in India. Paramantra's embedded telephony allows this large scale retailer to track all service tickets and not miss any customer requests. -
12
Verb CRM
Verb Technology Company
A suite of sales tools for your business with award-winning interactive video technology. Verb Technology Company, Inc. is rapidly emerging as the market leader in business-focused interactive video webinar, CRM, sales and marketing applications. With offices in California and Utah, USA, VERB provides next-generation CRM lead generation, and video marketing software applications to sales-based organizations in more than 60 countries and in 20 languages. The Company’s proprietary and patent-pending technology platform produces real-time, measurable results with customers reporting greater than 600% increases in conversion rates. The Company’s software-as-a-service (SaaS) products are cloud-based, accessible on all mobile and desktop devices, and are available by subscription for individual and enterprise users. The Company’s technology is integrated into popular ERP, CRM, and marketing platforms. -
13
Brightcode Construction CRM
Brightcode Software Service
Brightcode is a leading software company in Ranchi specialized in designing CRM, ERP, Estimation, and other work process managing software for construction companies. Save Time via Automated Tasks: It will become easy for construction companies to following up contacts by automating certain repetitive tasks such as scheduling meetings, data entry, creating mail lists, etc. Ultimately, CRM software helps you to reduce your redundant additional task and make you and your team focus on a more valuable task Tracking Performance: It is not an easy task for construction companies to keep an eye on contractors and clients at the same time. With the use of employee and contractor CRM software, it will become easy to monitor high-level operations and thoroughly detailed view of projects at one glance that enables you to see how your team is performing. -
14
SMG
Service Management Group
Customer wants and needs change fast. Your competitors are innovating, too. If you’re not listening to customers and making changes based on their feedback, there’s no way you can keep up. As a leading experience management (XM) firm, SMG helps you get smarter about your customers and employees to drive changes that boost loyalty and improve business performance. We combine technology and services to collect, analyze, and share feedback and behavioral data—so it’s easier for you to deliver and activate customer insights across your enterprise. We live on the cutting edge of cutting edge. Our in-house experts fixate on powerful, flexible, repeatable, and accessible solutions for your dynamic industry. Business data deserves a personal touch. Meet the ridiculously smart and seriously dedicated researchers, gurus, and share-it-alls behind SMG. Employee engagement starts at home, with a strong respect for what our own staff brings to the table and how they can best help you. -
15
Komodo Health
Komodo Health
At Komodo Health we combine the world’s most comprehensive view of patient-encounters with innovative algorithms and decades of clinical expertise to power our Healthcare Map, the industry’s most precise view of the U.S. healthcare system. With the Healthcare Map as our foundation, we offer a suite of powerful software applications that enable you to deliver exceptional value to your customers, your colleagues, and your patients. Building your strategy using scholarly data alone is a thing of the past. Aperture was designed from the ground up to provide the most powerful view of clinical leadership and influence to drive standards of care where they matter most – whether that’s the most highly-cited author, the Twitter influencer, or the physician who sees the most patients. Open/sampled Rx & patient-level data often miss the patterns that accurately identify patients with complicated care pathways or rare diseases. -
16
TELUS Digital
TELUS Digital
TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach of over 83,000 experts in more than 35 countries and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production. -
17
Inte Q Genesis
Inte Q
Leverage customer data in insightful new ways with Inte Q’s Genesis Customer Engagement Platform. Genesis accepts data as-is and drives intelligent decisioning with unified profiles, segmentation tools, and more. Connect disparate data sources to develop deeper customer insights and improve ROI with a unified view of every customer. Real-time data health dashboards continuously measure data quality and highlight data enhancement opportunities that can boost response rates and elevate personalized messaging. Pre-built connectors offer a fast and cost-effective way to easily integrate and aggregate data from hundreds of sources. Build robust customer profiles from disparate data sources and activate customer segments without relying on your IT resources. Build custom segments on the fly using Segment Builder’s point and click features, no coding required! -
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FanTribe
Gomeeki
Leading the pack in fan engagement means great digital experiences for fans while enabling the commercial opportunities associated with having a highly connected and engaged fanbase. Create new revenues through immersive engagement opportunities that combine the best of sporting traditions with the latest digital trends, all in the one digital experience, opening up new advertiser and sponsor opportunities. The innovative fan engagement solution has been created on our robust, scalable and highly configurable cloud based experience and engagement platform, Ubiquity. Provided as a software-as-a-service means you’ll have ongoing access to new features and we take care of the day-to-day management, including OS updates. FanTribe takes fan engagement to a whole new level, while enabling a marketplace that opens new commercial models and opportunities. -
19
SmartShare
EASI
The flexible Collaboration Suite for efficient teams. SmartShare brings all crucial information about what's going on together in one single, centralized system. The famous Company Overview feature shows all possible information about a customer in one single screen: ongoing projects, deals, contracts, offerings, etc. SmartShare brings structure in the way people work and share information. Collaboration between colleagues and teams is drastically improved thanks to the centralization of information in the shared environment. Customers report a time gain of 1h per day per employee. An advanced integrated access rights management system allows to make sure that information is only accessible to persons with sufficient access rights. Access rights can be managed at multiple level: individual, team, binder, project, document, etc. Emails are managed in the shared environment, which brings a huge productivity gain and efficient collaboration. -
20
Sahaj CRM
Sahaj Software
Sahaj is well known in Delhi for maintaining quality customer relationships. CRM works diagonally in all departments to match customer-centric thinking. The benefits of such an interactive and/or connected system is that it is cost effective, increases efficiency and improves customer satisfaction. At Sahaj CRM, our foremost approach to CRM solutions is very unique. Sahaj CRM applications are completely based on a comprehensive understanding of the exclusive needs of our customers. With our salient approach, we deliver purpose-built, flexible Customer Relationship Management (CRM) solution, which help you to achieve your targets very quickly and effectively. With Sahaj you have the freedom to choose your own, unique customer relationship management solution, which is best fit to your business requirements. You have complete flexibility in deployment methods that may be on-site or on-demand through the web. -
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Repro
Repro
Repro is a customer engagement platform that leverages customer data to enable value-added communication across channels such as email, push notifications, web and in-app pop-ups. Data scattered in the real and digital realms . Communication that just delivers emails and pushes. Repro bundles various data and makes customers repeat customers through optimal communication across channels. Deliver messages tailored to your customer journey across channels such as push notifications, in-app messages, and app UI. Customers who visit the website can display banners at the optimal timing based on attribute data and behavior information, announce campaign information, and take approaches such as reminders to drop baskets. You can also use the information on the website for email marketing. We investigated the actual usage of companies that have introduced apps / web service tools. -
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Gemseek
Gemseek
Deliver outstanding customer experience where it matters аnd grow your business. The GemSeek CX platform empowers companies to woo and grow customers worth millions of dollars. Measure how well you keep your promises at every touchpoint and get crystal clarity how to transform your business to indulge customers beyond satisfaction. A scalable solution to give you clarity and guide your everyday decisions. In the first 3 years after implemention it can help you increase customer satisfaction YOY by at least 15pp, retain 40% more customers, get 10% more revenue from closed-loop customer feedback initiatives, and spend 30% less on customer support. GemSeek customer experience platform enables multi-country programs where you understand what impacts customer satisfaction. Measure experience in real time across all channels and identify key satisfaction drivers. Provide AI-driven recommendations for retaining and growing customers. -
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mediarithmics
mediarithmics
mediarithmics is the modern Customer Data Platform that helps enterprise players revolutionize growth by re-architecting consumer engagement at scale. We power real-time marketing personalization, cookie-less audience monetization, and agile data collaboration within a single technology solution. By de-siloing data across your business, we enable marketing, monetization, product, and data teams to action insights to create more compelling customer experiences. -
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IrisAPT
IrisLogic
IrisApt is a CRM software that is built out of our personal needs and 15 years of sales experience managing a small business. IrisApt is a simple and sales oriented cloud CRM for everyone. It is easy to kick-start because there is zero installation, just sign up your organization and it is ready to use. No complicated workflows or processes, everything around understanding deals and structuring them into visual buckets. IrisApt enable firms to provide timely, accurate processing of customer orders and requests and the ongoing management of customer accounts. IrisApt helps firms manage customer relationships more effectively across the stages of relationship initiation, maintenance, and termination. IrisApt is built on cutting edge technology following the best practices of CRM and to add to that it empowers its users to customize the entire application as they see fit, just a few clicks and voila! -
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Voyc
Voyc
Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. Voyc enables you to scale your quality assurance efforts without extra costs and resources, helping to monitor 100% of calls, prevent multiple call-backs, reduce the number of formal complaints, and ultimately improve customer satisfaction. By optimising the quality assurance process with fewer people, you create operational capacity to coach agents, collaborate more effectively, prioritise vulnerable customers, and stay focused on delivering unbiased assessments. We know managing risks at regulated firms is an everyday battle. By monitoring and analysing 100% of contact centre interactions, Voyc optimises the process of risk management to ensure fair customer outcomes while protecting your reputation. -
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Credit Repair Cloud
Credit Repair Cloud
It’s a software that makes it incredibly easy to launch, run and grow your very own profitable credit repair business — or to add an entirely new revenue stream to your existing business. Credit Repair Cloud gives you all the tools an entrepreneur needs in one convenient spot. We've taught thousands how to build a business from zero experience! We'll help you add credit repair as an additional service offering! Use the same tools as multi-million dollar credit repair businesses! Easy to use powerful CRM that handles every aspect of your business. Pays for itself with the first two clients, all the rest is profit. Paid Credit Repair Cloud users can sign up for a free website, professionally written and ready for your Credit Repair Business and 2 free months of web hosting. Customize it yourself by easy point and click. No design experience necessary. Build your brand with free marketing templates for flyers, brochures and business cards and even get professional videos for your website. -
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Addoptify
Addoptify
Visually manages any process involving people, systems and customers to ensure an optimized experience not just for customers but for the staff using CRM as well. We delivers best-practice plug-in solutions that help you add, adopt and optimize your CRM! Best practice plugin solutions that help you operationalise and enhance internal processes, eliminate silos across teams and to prioritise activities and tasks throughout the entire sales cycle. The major feature enhancements to the customer journey plugin fall into two major categories, enhancing the user experience and expanding template control and automation for administrators. To show off the new capabilities that increase automation and even further reduce the number of user “clicks” required, a new template for handling high priority customer problems is now available. Intelligent one-click enhances the existing one-click capabilities by allowing greater customizability of any task or activity when a template is created. -
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Fuel AI-Powered CRM
Fuel Travel
Increase guest engagement with relevant, timely marketing campaigns tailored to each guest. Our all-new AI-Powered Hotel CRM software tracks every guest behavior in real-time, creates real-time segments with personalized recommendations, and enables customer-centric marketing across all your channels. Combine all guest attributes from across your systems, including message engagement, website behavior, and PMS profile information, into a single customer view of each guest, allowing for true 1:1 marketing. Target drip campaigns to guests based on their unique potential value, sentiment, and propensity, determined in real-time through a holistic view of guest research and booking behavior patterns. Engage the right guests for each campaign with automated segmentation recommendations, powered by Blueshift’s machine learning algorithms and Fuel’s data scientists. Guests will receive messages at the precise times they are most likely to interact with your brand. -
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Glynk
Glynk
Glynk is a customer community platform specifically designed for B2B SaaS businesses looking to unify KB articles, Community answers, and Support tickets to bring down the support cost of the organization. We’ve built an online community from ground-up and scaled it to 2 million members. The journey has taught us many things. We worked on some of the most complex UX problems, engagement issues, user sentiments and retention to make it a thriving community. The result - a world-class community platform that works! Unlike most other platforms, we are not a laundry list of standard features built to sell; rather a host of proven experiences that will truly engage your members and help you build a thriving community that you always aspired for. We will handhold you through the initial stages to make sure your launch and onboarding are successful and your members are comfortable. If Community is at the core of your strategy, we are confident Glynk will work you.Starting Price: $499 -
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Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently.
