Best CRM Software - Page 59
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Customer Monitor
Customer Monitor
For over a decade we’ve been tailoring customer experience (CX) programs that capture hearts, grow bottom lines, unlock operational efficiencies and transform organizational cultures. We understand that the needs and expectations of customers are always evolving, which is why our commitment to excellence never stops at implementation. Our CX programs are successful because they are fuelled by ongoing improvements. This evolution sparks new initiatives that continue to delight customers again and again. We have a well-rounded set of supplementary metrics that work brilliantly alongside a Net Promoter Score (NPS) measurement. This provides a holistic, actionable view of customer sentiment and overall customer perception of your brand, products and services. Customers that are at risk of severing their relationship with your brand are immediately identified. We help you manage these 'at-risk' customers and empower your team to save them from churning and damaging your reputation.Starting Price: $99.00/month -
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Baseplan
Baseplan Software
Baseplan has proven over the last 30 years to be the preferred true ERP software for companies that are serious about profit and evolving with technology. Baseplan Software provides equipment and rental management software, in a fully integrated ERP solution, designed specifically to meet the needs of the industry. Baseplan offers a system that is a scalable, tightly integrated, and module based to offer a custom solution, appropriate to the requirements of your business. From field solutions to rental management, Baseplan can offer business intelligence software designed to keep our clients a step ahead of their competition. As the industry changes and grows, Baseplan is there to provide clients with world-class technologies that harness the importance of asset management, computerized stock monitoring, and equipment maintenance solutions. -
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LivePerson
LivePerson
The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile. -
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Ecrion
Ecrion Software
The smart, modern solution for better customer experience. At first, Customer Communication Management seems like a simple concept. But when a business considers all of the different types of communications they send (such as sales quotes, contracts, invoices, statements, collections letters, product announcements, promotions, appointment reminders, and so on), the channels available to them (print, email, online interactive documents, text messages, push notifications, etc.), the chosen languages of their customers, along with their preferred formats, channels, and tone (casual or formal), effective communication quickly becomes a difficult challenge. Ecrion’s document automation software streamlines the production and distribution of business-critical documents in a flexible and scalable environment. Workflow rules simplify and accelerate complex processes—whether manual, fully automated, or somewhere in between—to ensure consistent, quality and controlled communications. -
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GreatVines Beverage Sales Execution
GreatVines
GreatVines is an enterprise-level Sales Execution Platform for beverage suppliers, distributors, and promotional agencies. Powered by Salesforce, our suite of mobile tools help you manage 3-tier account relationships, plan appropriate sales activities, create smarter goals for growth, and monitor trade spend and marketing programs. GreatVines offers the flexibility to adapt your sales strategy for rapidly changing market conditions, and supplies analytics to precisely measure the results you need to quickly collaborate with your channel partners.Starting Price: $75 per user per month -
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Adobe Marketo Measure
Adobe
Prove and improve impact with unmatched visibility into marketing performance. What is working and what isn’t? That’s the question every marketer needs to be able to answer. And it’s exactly why every B2B marketing team needs revenue attribution. Beyond just clicks and leads,Adobe Marketo Measure gives marketers unmatched visibility into their true impact on the bottom line. With attribution that measures every touchpoint in the customer journey—digital and offline, paid and organic, marketing and sales—accurately identify which channels and campaigns deliver the most revenue and highest ROI. Dealing with disparate data is frustrating.Adobe Marketo Measure automatically connects and unifies your data, so you can spend more time acting on insights and less time on tedious tasks. Get accurate data without the pain of broken spreadsheets and duplicate conversion counting. When it comes to attribution models, one size doesn’t fit all. -
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Spotler
Spotler
Advanced e-mail marketing software Looking for software to professionally communicate with customers, members, prospects and other target groups? Then Spotler Mail+ is the right choice! Spotler Mail+ is user-friendly software for email marketing automation. With Spotler Mail+, you can easily: » Send beautiful newsletters » Set up automatic email campaigns » Create templates in your own style » Landing pages with forms » And much more! -
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Basic Online CRM
Basic Business Systems
Automate your day-to-day business activities so that you can focus on selling and not on maintaining data. Grow your business faster with intelligent collaboration and reminders. Basic Online CRM is effective from initial marketing, to prospect, to customer. Never miss a call-back again with a personalized reminders feed direct from your portal dashboard or CRM home page. Instantly see contacts within the same company and identify who has the buying power. Target only those that matter to you. Our web-based CRM software works on any device to give you continuous availability whether you're at work, in a café or at home. Basic Online CRM comes with the ability to add complementary features to enhance your online contact management. No separate mobile or tablet app to install as the online CRM system responsively adapts to your device. -
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WalkMe
WalkMe
Empower users to keep pace with technology by enabling true digital adoption. WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or app. Combined with proactive, step-by-step guidance, our comprehensive solution analyzes and automates processes so users can complete tasks easily in the moment of need. -
10
Funding Gates
FundingGates
Receivables management platform that optimizes your workflows with powerful, integrated features. Create effective workflows, collaborate with your team, follow up better, get paid sooner, increase your cash flows. Bring your team together on a single platform, around a workflow that works for your business. Assign accounts to different roles, streamline follow-up campaigns, view and track performance at all levels of your team. Accelerate your order-to-cash cycle by up to 5x using innovative tools built-in within FG Receivables Manager. Turbo-charge your team’s efficiency and don’t let past due accounts keep your business from reaching new heights. You deserve to get paid. Powerful Reporting & Analytics -- Analyze your account history, generate smarter interactive reports, and user Funding Gates to easily prioritize customer accounts. Funding Gates proactively monitors your receivables and recommends who you should contact next. Eliminate Notepads and Spreadsheets. -
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CallMiner Eureka
CallMiner
CallMiner Eureka leverages Artificial Intelligence (AI) and Machine Learning (ML) to analyze every customer interaction, across all channels, and automatically uncover actionable intelligence. We are continuously improving and expanding CallMiner Eureka products in an effort to provide our customers with the right, most updated tools to maximize ROI. Analytics workbench, discovery, category and scoring configuration. Agent/supervisor portal, direct performance feedback. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture for efficient speech analytics. PCI and sensitive data redaction from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. Brings speech analytics data story to life. Elevate the customer experience. Communicate via your customer’s preferred channels. Power your business with customer insights. Optimize outcomes. -
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Combit CRM
combit
Complete contact history for your contacts. Design categories and characteristics that you can freely assign. All-in-one! Control all phone calls, emails, letters and personal contacts from the CRM program. Our CRM tool actively supports GDPR-compliant data protection and can automatically document processes. Central data storage, no island solutions. Determine the database structure yourself. (Cost) planning, dispatch of the invitation, online registration form and management of the participants. Everything goes. Work quickly and clearly thanks to individual masks with a familiar Windows look. With shortcuts, of course. Manage your sales opportunities through process visualization and edit the sales pipeline using drag & drop. CRM program, support, comprehensive documentation - everything from and in Germany. -
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Lunar CRM
Lunar Media
Lunar CRM encompasses all the benefits you’d expect, like safe and secure cloud hosting, extensive MI, enhanced operational control and so much more. We work closely with you to create the best workflows for your business and create a fully tailored, bespoke CRM solution.We work directly with your internal key stakeholders to add value with troubleshooting and streamlining your business processes. Think of us as one of the team. We'll help create the right skill-based workflows to ensure your staff complete the right tasks, saving time and money with process automation. Our solution includes a highly configurable reporting engine allowing you to customise MI reports to find any information you like, including at-a-glance dashboards to help visualise and pinpoint trends. -
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OutreachCRM
Outreach Software
We have been helping businesses and organizations throughout NZ for 20 years so it's safe to say we know quite a bit about contact management. Based in Dunedin, NZ, we started Outreach Software Limited back in 2002, providing online contact relationship management solutions for small businesses. Right from the get-go OutreachCRM was built as an online solution, a simple way to keep track of your contacts, clients, customers, members, donors, and whatever contact lists and groups you need to manage. Easily add, manage & track all the info you need about your contacts, customers, members or donors. Capture the information important & relevant to your business with custom fields. Record data as drop-down lists, free text, multi- choice or date fields. Group or tag your contacts into categories to create contact lists, identify target markets or communicate with groups. Connect your contacts & define the relationship.Starting Price: $50 per month -
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absoluteBUSY
InfoParc
absoluteBUSY web CRM software enables teams and departments to share an online customer database, an online contact manager and a project tracking tool, on the web or intranet. Contacts, customer histories, hot leads, projects and pending tasks can be updated from anywhere, with any web browser. The software is installed on your server or web host, you keep full control of your data! Web-based contact management, web CRM, online project tracking, web-based project collaboration, marketing database, online customer relationship management system. -
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Apis CRM
Web Enabled Software
Tailor the system without limitation to suit your specific requirements and to match your exact business style and processes. Utilize Workflows and System Jobs to automate your business processes without a single click bringing huge efficiencies, returns on investment and ensuring adherence to your specific processes. Easily connect with customers & monitor competitors. Search & associate to records, like, post, follow and tweet, all from one platform. UK-based, owned and managed by us at the highest technological level and mirrored in real-time across multiple locations for the ultimate protection and security of your data. Get started for free and let Apis CRM help grow your business. A feature-rich interface with real-time access to your data for updates on the go. Available FREE from the App Store & Google Play. -
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Bluwave CRM
BluWave Software
Your sales team will love the ease of user-friendly BluWave CRM. BluWave reduces daily admin chores by 37%; freeing more time to speak to prospects and customers. Companies that build excellent customer relationships lead the pack. Engage with more customers. Enjoy multiple modes of sales communication; face to face, telephone, email. Carve strong customer relationships, wiping out competitors. Experience a 360° view of all your opportunities. Rank and sort according to your criteria. Align sales efforts with business strategies. Superfast CRM SQL Database Engine based in South Africa. Extremely user friendly. Crank those sales at gnarly speeds. Bluwave CRM integrates with most accounting and ERP systems, including Pastel, Sage, AccPac and Syspro. BluWave Service is a complete incident tracking system. Manage Service tickets, repairs, jobs, customer equipment and teams of technicians. -
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Auto/Mate
Auto/Mate
The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless. You don’t have to imagine a DMS that is on your side, provides award-winning support and develops top-tier software. Auto/Mate has been doing DMS the right way for more than 40 years and can handle your dealership’s needs. We help the biggest names in the industry and dealer groups large and small. -
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3GBusiness
3GVision
The problem with most businesses is they waste a lot of time on mundane repetitive tasks, spend a fortune finding new customers and don’t have the right tools to increase repeat sales, which is why they struggle to grow. 3G Business Cloud will automate repetitive tasks, find more customers and increase repeat sales. 3G Business automation, reduce costs, increase sales and gets you more customers. 3G Business is a cloud-based business automation system with 30+ Office 365 like apps such as Word, Excel and Outlook, that all store data in one database and can all be automated by the in-built Automation Engine. With the 3GB tools you can easily create thousands of Assisted, Unassisted, Autonomous and Cognitive Processes making it easier, faster and cheaper to automate your business processes than Robotic Process Automation (RPA). Create your templates and processes, automate them with the workflow manager and greatly simplify sales and admin. -
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MAP.CRM
MAP IT
To run a successful business it is important to focus on Customer relationship management (CRM). Customer acquisition is costly making it imperative to develop stronger, lasting relationships with your clients. MAP.CRM is a web-based software solution for customer relationship management and sales force automation. It helps you track your leads, prospects and opportunities allowing you to focus on what is important - building a relationship with your potential clients. Manage clients with multiple: contacts, appointments, attachments and addresses. Flexible reporting system allows us to create reports to your exact specifications.Starting Price: $25 per user per month -
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Yonyx
Yonyx
Create call scripts to duplicate the success of your best sales people! Agents access these interactive scripts within CRM systems, while the platform captures detailed analytics of paths traversed by your team. Interactively guide call center agents for technical support, business process compliance, telemarketing, lead qualification and more. Deflect incoming calls, improve customer satisfaction (CSAT) through interactive customer self service. Create business process based applications with enterprise data integration. Built on highly advanced Decision Network Architecture (DNA) Yonyx Map View provides a first of its kind solution for creating and visualizing decision tree driven customer interaction flows. Starting from a symptom, a customer can interactively troubleshoot an issue by traversing a decision tree along a given pathway. This helps customers quickly determine the underlying root cause and the corresponding solution. -
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Live800
GoldArmor
Introduce ACD model, including saturation, sequence, priority and other strategies, so as to achieve a perfect balance between customer service skills and efficiency, improving visitor satisfaction. Automatically identify frequent visitors, quickly access visitors’ information and history conversation records. Make sure that agents can understand customers’ key information in no time and therefore improving communication efficiency. Live800 is equipped with automatic process design. Agents can switch chats freely when faced with many visitor conversations from different sources and channels in the meantime. Put a large number of frequently-used texts, links and files in Live800 Frequent Response Suggestion box, so that agents can send to visitors with one click. More conveniently, Live800 can intelligently associate the desired answers when agents inputting texts. There’s no need to fish a needle out of the sea. -
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Leverly
Leverly
You love new inbound form leads. But, hate to lose sales due to ho-hum response and follow-ups. Our lead response software delivers your leads to your reps by phone. Extra revenue is waiting. Your gut tells you that reps aren't calling your web leads fast enough. And they are giving up before they should. You're not speaking with enough of your leads. And if you don't speak to a lead it bites the dust in your CRM. Leverly is the fastest way to contact more of your leads in record time. Leverly gives your reps more time to call leads. We'll tell you who to call and when in order of priority. Stay on top of prospects without thinking. Give your sales reps the superpower to speak to more leads within seconds. They'll close more sales with less time and effort. Leverly easily integrates with your current sales stack. There is nothing for your sales team to learn or log into. Just answer the phone and follow the prompts. -
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ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
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Maple CRM
Denisys Technologies
Avoid manual data entry and connect Maple CRM with your website, landing pages and any other lead generation platforms via integrations. Configure automatic lead assignment to your team based on segment, subject matter expertise or in round-robin fashion. By automating workflows your team can focus on the work, rather than the processes that supports them. Maple CRM allows you to define workflow, the stages, and the conditions to be met before moving from one stage to other. This allows you and your managers to focus on their job than ensuring the accuracy of your team members. Maple CRM ensures role-based access control with privileges that defines a set of actions that can be performed within the CRM system. User profiles supported Maple CRM ensure that users have permission to only the relevant features in CRM - various features, functions. There is also Multigroup access that allow you to extend the data/team-level access to multiple user groups/branches of your organization.Starting Price: $3 per month -
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Hearsay
Hearsay Systems
Hearsay Systems is reinventing the human-client experience in financial services. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world’s leading financial firms—including New York Life, Morgan Stanley, Charles Schwab, and Ameriprise—rely on Hearsay’s SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner. Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe and Asia. -
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CDK Global
CDK Global
CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between. Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform. Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs. With over five decades in automotive software and 15,000+ dealers served, CDK offers scalable suites tailored to any dealership size — all with secure infrastructure, real-time data flow, and measurable performance impact. -
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Womply
Womply
Our mission is to help local businesses thrive in a digital world. Founded in 2011, Womply is a local commerce platform that provides apps, APIs, marketing, and financial tools to make local commerce happen for over 500,000 American businesses and their customers. All of Womply’s products and services are powered by the Womply Commerce Graph, a proprietary data asset that offers the most complete view of local commerce.Starting Price: $49/month -
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Touchpoints
Touchpoints Technology
We Help Businesses Increase Their Customer’s Average Spend by 300% Research shows that repeat customers spend 300% more than one-time buyers. Repeat customers are also more likely to trust your recommendation to buy your more expensive products, services or memberships. Most franchises don’t know how the majority of their customers really feel about them because of the 20% rule. When asked to go to an online review site to write a review about their experience, close 20% will respond. So we asked why! What we uncovered was your customers did not want to go online to tell online strangers about their experience at your business. It’s impersonal. It’s time to be more personal. If you asked your customer to give you feedback on how you did, closer to 80% will respond. Why? Because it’s personal and relational. Our platform captures the sentiment of the 80%, letting you know how your business stands with your customers.Starting Price: $195 per month -
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Interactions Intelligent Virtual Assistant
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying.
