Best CRM Software - Page 51
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Merchant Centric
Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.Starting Price: $49.95 per month -
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Feedgage
Feedgage
Customer experience and reputation management have never been so easy. Your brand is all over the web and Feedgage helps you gather & analyze all customer reviews and feedback in one place to turn your brand into a customer favorite. Feedgage helps you get the key insights from the online reviews and build a powerful brand for your business. You can easily deep dive into the problematic areas of your services with Feedgage and take the necessary actions. Feedgage collects, presents, and analyzes all the voices of the customer in one place to help you scale your customer experience. All your reviews and feedback are collected and analyzed in one place. See customer insights, trends, and common complaints (or praise) with AI-powered analysis. Just select your competitors and see your competitive advantages and strategize your priorities. Get notifications on all your communication channels regarding important issues. -
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ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
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Datalyse
Datalyse
Datalyse isn't a sales system. It's an engagement CRM platform for managing high sales volume effortlessly. Will make you sell more. Receive and make calls, emails, WhatsApp, and SMS. The only CRM in the world that permits receiving calls, unifying communications, and personalizing the whole process from start to end. AI and process automation is baked into our CRM capabilities, eliminating menial work that wastes time, like automating workflows and dealing with high sales volumes automatically, so your team can focus their energy on those that need them most. Personalize from properties, client statuses, companies, opportunities, and tasks. Creating different types of sales automation based on your requirements in a self-service way. Don't conform with less, discover your work potential by integrating datalyse now in your company. Create email sequences to reach more customers.Starting Price: $9.89 per month -
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Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences -
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Canvs
Canvs AI
Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents. -
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SP CRM
SP Marketplace
SP CRM is a simple yet full-featured CRM built on Office 365 that provides a complete view of the sales pipeline and activities. It supports the entire life cycle from campaign to lead capture, opportunity tracking and account management. Because it's built on Office 365, Microsoft Teams and SharePoint, SP CRM becomes a natural part of your sales team's daily activities; no need to sign in to another application. As part of the Office 365 Digital Workplace, your sales reps not only track opportunities, but also have access to all of the documents, information, and knowledge they need to close the deal. Sales staff like sales engineers, sales development personnel, and sales managers work as a team using the portal collaboration features. Combine with SP Projects and SP Customer Service as an integrated customer management solution.Starting Price: $15 per user per month -
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Moxo
Moxo
Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction. Moxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences. Leading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships. -
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QaizenX
QaizenX
QaizenX is the experience management platform for people-centric businesses. Our mission is to help businesses improve their customer experience and employee experience. We believe that happy employees lead to happy customers and that businesses should focus on the employee experience first and foremost. With our platform, businesses can collect feedback from customers and employees, analyze that feedback, and take action to improve the customer and employee experience. With a leading Experience Management Platform, create an extraordinary experience for your people. Listen to the people that matter. Get opinions of your business from the perspective of your customers, employees, dealers, and participants. Make the right action using insights - Create, manage, and track your action plans. Close the loop in real-time and build organisational agility. -
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Ai-Intelekt
Ai-Intelekt
Say goodbye to marketing tunnel vision and solutions that just don’t cut it. Say hello to a turnkey, flexible platform that drives real-time buying decisions and adjusts to your business needs, and empowers you to create seamless, omnichannel experiences that adapt to each customer, from the first touchpoint to the last. Ai-Intelekt implements hyper-personalization, prescriptive analytics, customer journey analytics, & closed-loop integration. Hyper-personalization allows you to create deeply personalized customer journeys of your brand through coordinated, informed actions & campaigns. Track the journey taken by each lead and customer so you always know their preferred path, chosen messaging, service background or purchase history. Predictive analytics Take control of your customer’s lifetime value by employing the power of true artificial intelligence (AI). Forecast outcomes based on behavioral data, historical sales, and actions to accelerate the customer journey. -
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FiO iCRM
Ai-Intelekt Inc
iCRM helps businesses and retailers become more customer-centric, as they can determine their customers’ demands and wishes. Retail is a fast-paced industry where trends are born, profits can increase, and consumers are looking for the next big must-have, which makes understanding retail analytics very valuable. Gain a deeper understanding of your customer's experience with your brand today! Using our iCRM algorithms, retail businesses can run targeted segmented marketing campaigns based on specific customer characteristics like region, preferences, gender, purchasing habits, and more. The results will improve customer loyalty and retention. The customer data platform is a marketer-managed platform that stores, connects, and combines customer data from website interaction, purchases, engagement, attributes, and market data. Intelligently determine the channels that yield the highest likelihood of engagement which will increase your ROI. -
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Mekari Qontak
Mekari
Automate your business sales and customer service with the #1 cloud-based omnichannel CRM application in Indonesia, Mekari Qontak. Get full details about customers, conversations, offer statuses, and points of contact with the company. Track and view field team achievements with GPS live tracking for more effective job monitoring. Categorize database access per team by role to manage and protect your customer data. Mekari Qontak is equipped with various end-to-end features that can be accessed in real-time to spur the growth of your business. All-in-one chat and phone management solution to automate business. Track the location of the sales team and monitor KPIs and activities in real-time. End-to-end customer service management to increase efficiency. WhatsApp blast system, green tick, chatbot, and multi-admin/device for 1 number. Design without coding and customize bot messages as needed.Starting Price: $69.77 per month -
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SupportLogic
SupportLogic
SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency. -
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IntouchSurvey®
Intouch Insight
IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level. You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes. Key features include: ● Multi-channel reach across web, email, SMS, and more ● Real-time dashboards that highlight what matters most ● Customizable templates for NPS, CSAT, and other survey types ● Skip logic and branching to create dynamic survey flows ● Automated alerts that notify teams of urgent feedback ● Enterprise rollups to compare and track performance across locations -
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Ambassador Relations Tool
Konfactory
Easily centralize customer basic information and negotiation/response history. Data items can be freely customized according to customer data types in various industries. An effective approach to keep active customers. Automate various marketing measures such as pop-up questionnaires on the site and guidance to arbitrary campaigns . You can easily send a customer satisfaction survey questionnaire email with a template for each industry. Step mail can be automatically sent for specific customer actions in the scenario settings. RFM analysis is performed from the customer's purchase history and usage behavior, and it is automatically grouped into 6 ranks. You can take measures according to each rank.Starting Price: $217.26 per month -
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Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
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nps.today
nps.today
Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.Starting Price: €137 per year -
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Umanest
Umanest
Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.Starting Price: $0.49 per property per month -
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Industrytics
Industrytics
Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys. -
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Crewcharge
Crewcharge
Drive customer engagement by personalized workflows on user behavior! The cookie-free solution to track your customer behavior. Privacy-first approach, with extreme flexibility. Worry-free GDPR compliance. Product analytics tools like Google Analytics tell you how many people are using a feature. Customer analytics tells you which customer is able to achieve success. All-in-one dashboard to deploy retention strategies. Your product has a wide use case, but customers signup for one need, and it's your job to ensure their success. We've built 50+ customer retention strategies to help you get great feedback at the right time. Turn your customers into promoters. While it's great to have campaigns to ask for feedback, timing is critical. We offer several email templates to ask for feedback, at the right time. From surveys after free trials to booking meetings for dormant customers, we help you get the most out of your customers.Starting Price: $49 per month -
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Nural Sales CRM
Nuraltech
Nural is a trusted business intelligence software company based in India servicing clients globally with an advanced development center in Delhi NCR, India. We are banking on our proven expertise in technology, the Company is providing an arrangement of outsourcing services for business intelligence and offers reputed clients high-end solutions at a fraction of the original price. We provide 7 different enterprise-level solutions and platforms under the Nural ONE umbrella, including Nural CRM, Nural Sales, Nural SFA, Nural Service, Nural Assets, Nural Analytics, and Nural Schemes. Each product is designed as a stand-alone product to serve a particular purpose. However, the ultimate goal of each of the products is to simplify business activities and enhance positive outputs.Starting Price: $3 per month -
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Spreadsheet.com
Spreadsheet.com
Connect your teams, projects, and data in one place. A flexible project management system that adapts to your team. Create powerful no-code apps without sacrificing the spreadsheet features you already know. - Choose from over 25 data types Go beyond traditional spreadsheets with over 25 custom data types. From select and multiselect dropdowns, to icon sets, users, and attachments that live in cells. Features include: - Gantt Views Plan your work with an interactive Gantt View A visual, customizable project plan side-by-side with your worksheet data for managing timelines, progress, owners, dependencies, and milestones. - Related Rows Link spreadsheets together like database tables with Related Rows Link rows between worksheets to connect data and eliminate data duplication, even across different workbooks. - Calendar Views Plan and organize work in a flexible calendar view to keep everyone up to date and on the same page with schedules.Starting Price: $7/month -
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HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
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Profiler Cloud
Profiler Cloud
Profiler Cloud is a suite of applications for digitizing every process in your company. With Profiler Cloud you digitize every aspect of your company, personnel management is no longer a problem with Docker, track attendance, distribute payslips and manage your employees' holidays and leave. With Graphit, you implement a graph metric signature process in a simple way in your ERP, allowing you to sign your files even on the move. Docker digitizes and simplifies the relationships between human resources and workers. With Graphit you can easily implement the graphometric signature in your company. Designed for the basic user, complete for the advanced user. Each element in Profiler Cloud is designed to be easily understood and assimilated by any type of user on any type of device. Profiler Cloud speeds up your work by integrating with most management software, without developing expensive customizations. You will be completely independent of enterprise software. -
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HomebuilderONE
sa.global
HomebuilderONE is a residential construction management software that brings the entire homebuilding lifecycle together on a single, unified platform built on Microsoft cloud. Instead of juggling disconnected systems and delayed reporting, teams gain real-time visibility across land development, construction, sales, finance, and customer service. This enables faster, more informed decision-making: leaders can identify risks around margins, schedules, and buyer behavior early enough to act, rather than reacting after the fact. By aligning every stage of the build lifecycle, HomebuilderONE helps organizations operate with greater predictability and control, driving measurable improvements in cycle times, operational efficiency, and revenue acceleration. -
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ZoomInfo Operations
ZoomInfo
Get the best B2B commercial data delivered on your terms, accessible, flexible, and primed to accelerate your business. Our best-in-class match rates, match accuracy, fill rate, and fill accuracy combine for data reliability that’s 10x better than the alternatives. Identify customers across channels and infuse your CRM, MAP, cloud data warehouse, or other systems of record with the most accurate and actionable data. Tap into our global database of companies from the smallest ‘mom and pop’ to the global enterprise covering firmographics, hierarchies, and technographic, all built using our patented technology. Go beyond just company data to get the full customer picture with the world’s best contact data, streaming intent, and scoops, all from one platform. Integrate comprehensive B2B data into any system or workflow, in the format of your choice through cloud data shares, APIs, flat files, or orchestration apps. -
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InspireCXM
Inspiretec
With our InspireCXM platform you can tailor travel & leisure technology to suit your needs, whether you are looking for a fully integrated solution or help with a specific area of customer experience management, we are here to help your business grow. Our organisation has been around for over 25 years and we employ 140 people. We work within a range of technical disciplines from our digital agency using the latest web technologies to machine learning products using Java to large enterprise solutions using .Net. Our customers range from small independent travel agents to billion pound enterprises but our approach is always the same. Our focus is always the end customer, we are passionate about travel and leisure and pride ourselves on delivering quality software to allow your business to flourish.Starting Price: $56.35 per month -
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Clinck
Clinck
People get your card in their inbox. This makes it easy to respond and keeps the conversation going. Recipients can import your details into their contacts. Now they can always reach out so you won’t miss any opportunities. By sending business cards you get the other person’s email address. So you can contact them after the meeting. You don’t even need their business card. You’re in control of following up. Smart business cards are always in your pocket, don’t tear, and never run out. No trees and ink are wasted as smart business cards are paperless by nature. Recipients don’t need to have the app. Just type your recipient’s email and send your smart business card. Companies can send smart business cards in corporate identity. Eliminate the hassle of setting up business cards for every employee. With Clinck it's simple. Within the app, employees input their details and request the corporate card with their email addresses. Now they're set for life!Starting Price: Free -
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eVaunt
eVaunt
eVaunt lets you create a digital business card for yourself, or your company's employees, with a unique web page address and a simple, responsive design optimized for viewing on mobile devices. Free for as many cards as you like. Create multiple cards under one account. Edit your card details at any time. Optimized for mobile, tablet, and desktop. Upload a profile photo, display social networking icons, and embed a Google Map. Get a free short URL for your account. Set up unlimited names under your URL. Create a mobile-optimized digital business card for you or your staff. When you create your first Digital Business Card an account will be created for you using the details from that card and your login details will be emailed to you.Starting Price: Free -
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Tapt
Tapt
Digital business cards have never made more sense. Make your mark when you network with the Tapt digital business card. One simple tap to instantly share all your business and contact information, and no app is required. Tapt makes complete customization easy, from card to profile. With the ability to design your own card, experience the ultimate brand expression. Forget ordering 1000+ cards, when all you need is one digital tapt card. With 88% of paper business cards discarded within a week, connect better without the carbon footprint. Seamlessly align your whole office with the Tapt digital business card. With consistent branding personalized to suit individual job titles, the tapt platform makes it easy to update your business’ digital profiles in bulk or individually. Join some of the world’s biggest brands and go digital. We’re changing the way people connect forever. Be part of the next wave of digital business innovation with tapt.Starting Price: $22.74 one-time payment
