maaiiconnect vs. tawk.to Comparison


maaiiconnect M800	tawk.to	+	+
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About maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.	About Message your customers, they'll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free. Because you need a free and easy way to communicate with your customers. Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions. Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact. Add a small javascript snippet to your site, it takes 30 seconds to get started. See which pages your visitors are on in real time, and what they are searching.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience ecommerce, online shops, companies, organisations, finance industry	Audience Organizations and companies that want a free live chat solution for their website, so that they can communicate with customers in real-time
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.2 / 5 ease 4.2 / 5 features 4.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information M800 Founded: 2007 Hong Kong www.maaiiconnect.com	Company Information tawk.to Founded: 2012 United Kingdom www.tawk.to
Alternatives Ringover	Alternatives Zoho SalesIQ Zoho
3CX	Lime Connect
Phone.com	Tidio
VirtualPBX	Online Live Chat
RingCentral RingEX RingCentral View All	Formilla.com View All
Categories Call Recording Cloud Communication Platform Cloud PBX Conversational Marketing Conversational Support Customer Engagement Customer Service Live Chat Messaging Sales Engagement Social Selling Softphone Video Conferencing Web Conferencing	Categories Live Chat
Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Show More Features Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Conversational Marketing Features Appointment Scheduling Audience Segmentation Chatbot Email Automation Group Messaging Human Handover Lead Distribution Lead Qualification Mobile Messaging Multi-Channel Communication Product Recommendations Video Chat Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Messaging Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Sales Engagement Features Call Scripts / Call Steps CRM Integration Email Sequences Email Tracking / Automation Lead Management Reporting / Analytics Sales / Voice Dialer Sales Automation Search Task Management Templates Workflow Management Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard	Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations Facebook Messenger BigCommerce HelpShelf InsertChat Integrately Klickly Latenode Magento Ontabee OpenCart OrbisX Platoo Pliik Raklet Samaaro Strategy Overview String Truehost VEVS Car Rental Software Weblium Show More Integrations View All 6 Integrations	Integrations Facebook Messenger BigCommerce HelpShelf InsertChat Integrately Klickly Latenode Magento Ontabee OpenCart OrbisX Platoo Pliik Raklet Samaaro Strategy Overview String Truehost VEVS Car Rental Software Weblium Show More Integrations View All 65 Integrations
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