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About

eComFax is a cloud-based virtual fax and advanced messaging service that lets organizations send and receive faxes, SMS, and certified SMS from any internet-connected device. Users can work through email or the online platform without installing a fax server, maintaining dedicated phone lines, or relying on paper, toner, and physical machines. It supports remote teams by making documents available from computers, tablets, and smartphones, while centralized archives help users find sent and received communications and review their status. eComFax can also operate inside Microsoft Teams and Cisco Webex through eBot, bringing fax, SMS, notifications, traffic lists, and archives into the same environment as calls, meetings, and chat. Its RESTful API and Node.js SDK allow businesses and software providers to embed secure faxing into ERP, CRM, EHR, and other applications.

About

net2phone provides innovative and affordable cloud based telephony software and services to both small and mid-sized businesses and large or multinational enterprises. Our Unified Communications and Contact Center solutions provide advanced features that can be customized to suit your unique business needs while ensuring simplicity through implementation and use. net2phone’s compelling​ ​UCaaS offer combines voice, video, chat, and messaging under one platform, includes advanced features and integrations, and unlimited calling to over forty popular destination countries. uContact, net2phone’s omnichannel CCaaS solution, streamlines all voice and digital interactions​, ​enabling contact centers to meet customers in the digital channel of their choice​ and ​integrating all touchpoints into a Unified Inbox. Other flagship solutions include SIP Trunking services, native integration with Microsoft Teams, and international connectivity capabilities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare records teams that need to exchange sensitive documents securely without maintaining physical fax infrastructure

Audience

Companies that need a high-quality business phone system & unified communications solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$17.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • It allows the team to work remotely but still be connected to our phone system. The analytics and features the software allows is remarkable. It ties into salesforce so you do not have to manually make notes of call times and duration. *You can even set it up to record so making manual call notes can be a thing of the past. *I believe this is possible, we are currently working on setting it up into salesforce so we have not enabled this feature yet.
  • Works very well for whatever business model it answering setup you need. Lots of data and many options!! Recommended.
  • Love how easy it is to forward a call, blind or not.

Cons

  • Before the versature app was released trying to get it set up on your own voip serves was challenging but since then it has become very easy.
  • Took a little time to learn and tweak but truly once it’s up and running all is well.
  • Custom backgrounds/screensavers is a must have for the phones.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

eComFax
United States
www.ecomfax.com

Company Information

net2phone
Founded: 1990
United States
www.net2phone.com

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc

Alternatives

UNIVERGE BLUE

UNIVERGE BLUE

NEC Corporation
ExtraFax

ExtraFax

extracomm
MyFax

MyFax

J2 Global

Categories

Categories

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

Microsoft Teams
Cisco Webex
CloudNuro
Exa PACS
Google Chrome
HP Advance
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Node.js
SAP Cloud Platform
Salesforce
Slack
Xerox Managed Print Services
Zapier
Zoho CRM
uContact

Integrations

Microsoft Teams
Cisco Webex
CloudNuro
Exa PACS
Google Chrome
HP Advance
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Node.js
SAP Cloud Platform
Salesforce
Slack
Xerox Managed Print Services
Zapier
Zoho CRM
uContact
Claim eComFax and update features and information
Claim eComFax and update features and information
Claim net2phone and update features and information
Claim net2phone and update features and information