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About

Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of

About

Our real-time geolocation API service is used by thousands of developers, SMBs and large corporations all around the world. Know where your customers access your website from and customize user experiences based on IP. Years of partnership with large ISPs ensure accurate and consistent data any day of the year. Our dedicated customer support team will be at your service whenever you need assistance. The ipstack API was built with scalability and ease of use in mind. Implementation takes less than 10 minutes and uptime is guaranteed. An extensive API documentation and a quickstart guide will get you up and running within minutes. Use ipstack's extensive set of localization data to implement geographic restrictions on your site, optimize ad targeting or deliver user experiences customized based on the location of your website visitors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective live chat and chatbot platform you can ever get.

Audience

IP geolocation API solution for developers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial

Pricing

$9.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • When I had Zoho One, and had my site hosted through Zoho Sites, Zoho Sales IQ made a lot of sense for my live chat and contact us software.
  • SalesIQ makes it really easy to talk to visitors on your website. You can set it to send out a ping when visitors perform a specific action to initiate a conversation. I also like that it plugs into Zoho CRM so you can convert visitors into sales leads if you want to.
  • Zoho SalesIQ is a flexible visitor's engagement solution for websites. It provides real agent based and Bot based chat option. SalesIQ provides some of unique features which helps us to stay ahead of our competitors. the features are - - Bot for off hour chat -Supports real agent chat - Geo location of visitors - Tracking the visitors journey on website - Identifies New/Returning customers
  • Zoho SlaesIQ is an incredible client chat platform. It helps to makes the relation between companies and clients. The app is available in cross-platform. It helps in making new customers.

Cons

  • Lack of plugins compatible with the system was the largest con.
  • The mobile app has a long delay from the point when the user pings the chat and to when it actually rings on your phone.
  • SalesIQ is very effective tool to provide good user interaction with having a deeper insights/behavior of the visitor.
  • Zoho SalesIQ is a worthy app. Never faced any problem using its features.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Zoho
Founded: 1996
India
www.zoho.com/salesiq/

Company Information

ipstack
Founded: 2009
ipstack.com

Alternatives

Alternatives

Big Data Cloud API

Big Data Cloud API

BigDataCloud
IPWho

IPWho

IPWho.org
HubSpot CRM

HubSpot CRM

HubSpot
Act-On

Act-On

Act-On Software
Ochatbot

Ochatbot

Ometrics
ipapi

ipapi

ipapi.co

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

AWeber
Anything
CoSupport AI
DNN (DotNetNuke)
Google Translate
HubSpot CRM
Jimdo
Mailchimp
MyClassboard
OpenCart
Quickwork
Tumblr
Unbounce
Weebly
Woopra
Zoho CRM
Zoho Campaigns
Zoho Payroll
Zoho Sites
iContact

Integrations

AWeber
Anything
CoSupport AI
DNN (DotNetNuke)
Google Translate
HubSpot CRM
Jimdo
Mailchimp
MyClassboard
OpenCart
Quickwork
Tumblr
Unbounce
Weebly
Woopra
Zoho CRM
Zoho Campaigns
Zoho Payroll
Zoho Sites
iContact
Claim Zoho SalesIQ and update features and information
Claim Zoho SalesIQ and update features and information
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Claim ipstack and update features and information