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About

Deliver delightful, post-purchase experiences. Prevent "where is my order" calls before they happen. Increase customer delight with proactive, branded shipping notifications. For eCommerce brands, transparency is your strongest weapon. Wonderment is not just any order tracking app - we give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience. Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. That's a win-win. Send real-time order update notifications from the tools you already use for a premium customer experience. Arm your support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

E-commerce brands searching for a shipment tracking solution

Audience

Operations experience management platform for organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Wonderment
Founded: 2020
United States
www.wonderment.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

Categories

Categories

Integrations

Attentive
Budbee
Canopy
Delhivery
FedEx Ship Manager
Flip
Gorgias
Klaviyo
Paack
Postscript
ReturnPro
SAP Store
SEUR PRO
Salesforce
Shopify
Shopify Plus
Slack
Stay AI
Zapier
Zendesk

Integrations

Attentive
Budbee
Canopy
Delhivery
FedEx Ship Manager
Flip
Gorgias
Klaviyo
Paack
Postscript
ReturnPro
SAP Store
SEUR PRO
Salesforce
Shopify
Shopify Plus
Slack
Stay AI
Zapier
Zendesk
Claim Wonderment and update features and information
Claim Wonderment and update features and information
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Claim parcelLab and update features and information