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About

When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees, as well as empower them to schedule, swap, and drop shifts themselves (with manager approval). Automate schedule making and easily distribute the schedule and time clock to every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps all in one place. Integrate with your payroll provider to streamline the process and avoid human error. Try When I Work out now with our 14 day free trial. Need help? Our team is there to support you in getting your account and schedule set up free of charge.

About

Workstaff lets you put together your team at lightning speed whenever you need them, saving you hours along the way and bringing you some well-deserved peace of mind. Onboard your team and start planning. Workstaff then takes care of the heavy lifting; finding candidates in your staff base, making sure up-to-date information is continuously available to your team, and sending automated reminders via email and the included mobile app for employees. Stay in touch with everyone with instant messaging, either direct 1:1 chats or team chats. The track worked time like a pro with clock in/out and time review/approval. Empower your contractors to easily create invoices for their worked shifts, and much more! Getting in touch with your team is tedious; emails, SMS, phone, social media – and hard to keep track. With our staff messaging app you can ensure your team is always reachable and you have instant access to everyone’s contact information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Anyone who manages hourly employees, from small businesses to large enterprise operations

Audience

Staffing Agencies seeking a tool to manage their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3.00/month/user
Single location plan starts at $3 per user/month.
Multi location plan starts at $5 per user/month.
Free Version Not Supported
Free Trial Supported

Pricing

$75/month/manager
Price is per admin/coordinator user. Unlimited staff/worker profiles included in pricing.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Ability to copy previous week shifts for smooth/fast scheduling, documenting employee pay, seeing everyone's schedule for the week in one place.
  • Easy of scheduling and assigning jobs tracking my payroll hours and cost. Seeing which employees are logged on to work
  • The user-friendly interface makes scheduling simple for both managers and employees, and we can make changes quickly and accurately. Customer support is excellent, always responsive and helpful when we need assistance.
  • Easy scheduling, monthly timesheets — makes payroll that much easier! We've tried many different scheduling platforms and this is the one we're sticking with!
  • I love the easy layout of the software and how it is easy to transition from one thing to the next. The app makes it easy to follow up as well.

Cons

  • Not being able to delete employees and freeing up usage.
  • Punching in and out in phone sometimes eve. In the set area employees have trouble logging in and out.
  • I wish we could copy schedules individually, rather than in bulk.
  • Not as many functions to accommodate non-traditional work schedules.
  • I would love to copy a shift from one day and paste to another.

Pros & Cons from Real Users

Pros

  • The interface is user-friendly and the features are very helpful for managing my team. The software has helped me to save time and improve communication with my staff.
  • The interface is user-friendly and intuitive, which makes it a breeze to schedule shifts and make changes on the fly. The notifications are a lifesaver, as they ensure that everyone is aware of their schedule and any changes that may occur. Plus, the ability to access the schedule from anywhere is a huge plus. Overall, Workstaff has significantly streamlined our scheduling process and made it a lot less stressful. .
  • Easy to use , scheduling staff is done i a few minutes compared to before. Staff have access to their schedules on their phones. You can view who is clocked in and out from a distance. Mobile chat is great, no more emails.

Cons

  • I don't think it's possible to have a different QR code to clock in and out for different locations in the same event. We use the same code for now but would be great to have a different one.
  • Would be great if you could flag the staff who don't show to events. We can put it it the notes but you need to look it up every time .
  • Wish you could do everything on the mobile app that you can do on the desktop version.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

When I Work
Founded: 2010
United States
www.wheniwork.com

Company Information

Workstaff
Founded: 2019
Canada
workstaff.app

Alternatives

Alternatives

Categories

Absence Management Supported
Bakery Supported
Brewery Supported
Catering Supported
Massage Therapy Supported
Medical Scheduling Supported
Nonprofit Supported
Scheduling Supported
Spa Supported
Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Categories

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Not Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Bakery Features

Accounting Management Not Supported
Customer Management Not Supported
Inventory Management Not Supported
Labor Cost Calculator Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Not Supported
Sales Management Not Supported

Brewery Features

Billing & Invoicing Not Supported
Cask Management Not Supported
Demand Planning Supported
Distribution Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Production Tracking Not Supported
Quality Control Not Supported
Recipe Management Not Supported

Catering Features

Banquet Management Not Supported
Billing & Invoicing Not Supported
Booking Management Not Supported
Calendar Management Supported
Contract Management Not Supported
Costing Not Supported
Customer Database Not Supported
Event Management Supported
Facility Management Supported
Inventory Management Not Supported
Kitchen / Menu Management Not Supported
Order Management Not Supported
Quote Management Not Supported
Recipe Management Not Supported
Waitstaff Management Supported

Employee Monitoring Features

Activity Monitoring Not Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Food Service Management Features

Costing Not Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Not Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Massage Therapy Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Physician Management Supported
Recurring Appointments Not Supported
Self Service Portal Supported
Staff Scheduling Supported

Nonprofit Features

Accounting Not Supported
Committee Management Supported
Donor Management Not Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Not Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Spa Features

Appointment Management Not Supported
Client Management Not Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Not Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

5X Supported
ADP Enterprise HR Supported
ADP Global Payroll Supported
ADP Mobile Solutions Supported
ADP Next Gen HCM Supported
ADP Onboarding Supported
ADP Streamline Supported
ADP Succession Management Supported
ADP Total Absence Management Supported
ADP Workforce Now On the Go Supported
Keephub Supported
OnPay Supported
QuickBooks Online Advanced Supported
SocialCrowd Supported
Square Appointments Supported
Square for Retail Supported
Starboard Suite Supported
Symmetrical Supported
Wisely by ADP Supported
Zapier Supported

Integrations

5X Not Supported
ADP Enterprise HR Not Supported
ADP Global Payroll Not Supported
ADP Mobile Solutions Not Supported
ADP Next Gen HCM Not Supported
ADP Onboarding Not Supported
ADP Streamline Not Supported
ADP Succession Management Not Supported
ADP Total Absence Management Not Supported
ADP Workforce Now On the Go Not Supported
Keephub Not Supported
OnPay Not Supported
QuickBooks Online Advanced Not Supported
SocialCrowd Not Supported
Square Appointments Not Supported
Square for Retail Not Supported
Starboard Suite Not Supported
Symmetrical Not Supported
Wisely by ADP Not Supported
Zapier Not Supported
Claim When I Work and update features and information
Claim When I Work and update features and information
Claim Workstaff and update features and information
Claim Workstaff and update features and information