Wavetec Queue ManagementWavetec
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Related Products
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About
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
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About
Manage your queue via SMS, give you customer's freedom while they wait! SMS Virtual Queuing Systems provides a unique, modern, personalized way of managing customers wait time. Increase customer satisfaction and boost your productivity whist reducing employee stress through the use of SMS QMS technology. Do not make your customers' wait in a queue! Why not have customers join via a iPad Kiosk. Collect valuable customer data, let them decide what to do in the extra time they have and control the length of their wait time. Customers will receive an accurate wait time ETA forecast and position in the queue and receive notifications when it gets close to their time to be served. Customers can also join via direct SMS, Kiosk or in person.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need a queue management solution
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Audience
Virtual SMS and management Queue system for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
contact to get quote
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationWavetec
Founded: 1987
United Arab Emirates
www.wavetec.com
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Company InformationWhyQ
Founded: 2018
United States
www.whyq.me/
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
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Integrations
Microsoft Office 2021
Pulse SMS
WhatsApp
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