Voyced vs. eReceptionist Comparison


Voyced	eReceptionist	+	+
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Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 114 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| RCS: RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. 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About Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.	About You can choose a brand new phone number which is based anywhere in Europe or outside it, wherever you want your virtual office to be set up! Alternatively, you can keep your existing phone number and add the eReceptionist suite of services to that. Easy-to-use video conferencing allows you to work remotely and will help improve your communication both internally and externally. Voicemails can be transcribed, allowing you to read your voicemails via email or SMS text messages. A custom made welcome message which is studio recorded by professional voice actors, and is bespoke to your business. iPhone and Android apps allow you to outbound dial from your eReceptionist number via your mobile smartphone or tablet device.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes	Audience Companies looking for a phone system to speak to their customers and colleagues on their terms
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.25 per user per month Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case. Free Version Free Trial	Pricing €7.50 per user Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The call quality is excellent and reliable yet the price is one of the lowest we've come across. They use high-quality routes and solutions and you notice the difference every time. Support is as good as we could have hoped for on the rare occasions that we needed them for something. Coverage is second to none as far as we can tell, they haven't sold us a 'no' yet. I’ve been a Voyced customer for a few weeks now. So far so good. Honestly, the call quality is better than expected, which was a pleasant surprise. Call rates are very reasonable too. Cons The website can appear to be a bit techy but once you get the hang of it it's fine actually. Don't let that put you off. I had a few small setup issues initially, but the support team were very responsive and got back to me straight away. Also a pleasant surprise.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Voyced Founded: 2013 United Kingdom voyced.eu	Company Information eReceptionist Ireland www.ereceptionist.eu/
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Categories Business Phone Systems Business VoIP Call Forwarding Call Recording Cloud PBX IVR SIP Trunk Softphone Telephony Toll Free 800 Number Unified Communications Virtual Phone Number	Categories Business Phone Systems Business VoIP Call Forwarding Virtual Phone Number Virtual Receptionist
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Show More Features Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail
Integrations AFAS Software Baka Glass Bigin by Zoho CRM Embrace Exact Globe+ HubSpot CRM IFTTT King Software Magento NetSuite Pipedrive Salesforce ServiceNow Smokeball TOPdesk WooCommerce Yellow Yard Zapier Zendesk efficy Show More Integrations View All 69 Integrations	Integrations AFAS Software Baka Glass Bigin by Zoho CRM Embrace Exact Globe+ HubSpot CRM IFTTT King Software Magento NetSuite Pipedrive Salesforce ServiceNow Smokeball TOPdesk WooCommerce Yellow Yard Zapier Zendesk efficy Show More Integrations
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