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About

VoIPco offers a wide range of services and a robust choice of features to enhance your business telecom experience. VoIPco enables most businesses to upgrade their business telephone system and realize a Return On Investment within 6-12 months. Access your telecom services across your IT network, including computers, desktop phones and mobile phones. Unified Communications (UC) is the seamless integration of voice, video, chat, contact center/IVR applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.

About

VoiceLogix is a leading cloud-based Business Communications and contact center solutions Provider. Whether you have one or twenty locations, VoiceLogix Unified Communication solutions link your organizations’ locations, and people under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, and hosted in industry-leading data centers, a small to mid-sized business is able to enjoy centralized management, audio web and video conferencing, VoiceLogix connects mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost. Let us help you unify your entire network infrastructure with a highly scalable, customer-centric, unified communication solution strategically designed to enhance employee productivity, collaboration, and mobility.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a low-cost but powerful business VoIP system or contact center

Audience

Businesses interested in a powerful unified communications platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.99 per month
Custom Pricing Available For Every Client
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like that this service is super easy to use! Never had a problem. Customer service is excellent. Very quick to answer questions!
  • We've been using the Voipco Phone System for over 10 years. The system is easy to use and the customer service is A+
  • My firm has worked with Voipco for years. Great service. Never have any major issues. When we need anything it is always taken care of immediately.
  • We've had our phone service from Voipco Telecom for 10 years and the service and phones are great.
  • Excellent customer service. Will always return phone calls and emails promptly. Any user issues were rectified as quickly as possible. Always open to feed back. Application is very user friendly.

Cons

  • NONE! No cons here! Never had any issues or complaints!
  • No cons to report at this time. Great company!!!!
  • None. We have never had any issues with our service. The support team and owner are great!
  • None.
  • It would not be fair to just think of something that I didn't like. Any issue was always immediately addressed and most issues were because we were used to using a land line system rather than VOICE OVER INTERNET.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

VoIPco Telecom
Founded: 2007
United States
www.voipco.com

Company Information

VoiceLogix
Founded: 2019
United States
voicelogix.com

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications

Categories

Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Video Conferencing Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

Salesforce Supported
ConnectWise Automate Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Not Supported
Sugar Connect Supported
Zapier Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Salesforce Supported
ConnectWise Automate Not Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Supported
Sugar Connect Not Supported
Zapier Not Supported
Zendesk Supported
Zoho CRM Supported
Claim VoIPco Telecom and update features and information
Claim VoIPco Telecom and update features and information
Claim VoiceLogix and update features and information
Claim VoiceLogix and update features and information