Zoom Workplace

Zoom Workplace

Zoom Communications
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About

Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.

About

Zoom Workplace is an AI-powered communication and collaboration platform that helps organizations manage meetings, messaging, documents, and team productivity within a unified workspace. The platform combines video conferencing, team chat, cloud phone services, email, calendars, appointment scheduling, and digital whiteboarding. Its ZoomMate AI assistant generates meeting summaries, identifies action items, answers questions, creates content, and automates workplace tasks. Collaboration tools include shared documents, interactive whiteboards, screen recordings, task management, and centralized file organization. Zoom Workplace supports real-time collaboration, asynchronous communication, meeting scheduling, and AI-assisted workflows across desktop and mobile devices. The platform also integrates with Microsoft, Google, Salesforce, and other business applications to help teams coordinate work across existing systems.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage

Audience

Businesses, remote and hybrid teams, project managers, operations professionals, sales departments, educators, consultants, IT administrators, executives, and enterprises seeking AI-powered communication, team messaging, virtual meetings, document collaboration, task management, and workplace productivity tools

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$22 per month
Free Version Supported
Free Trial Supported

Pricing

$13.32/user/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like how Zoom Workplace excels with user friendly interface making it easy for teams to collaborate effectively regardless of technical skills levels.

Cons

  • It is super user friendly, nothing that i dislike towards it.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Virtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/collaboration-tools/

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
Ezy Signin

Ezy Signin

Ezy Sign-in
Axix Visitor Mgmt

Axix Visitor Mgmt

Axix Technologies LLC USA
Robin

Robin

Robin Powered

Categories

Kiosk Supported
Visitor Management Supported

Categories

Business VoIP Supported
Collaboration Supported
Digital Signage Supported
Digital Workplace Supported
Hot Desk Booking Supported
Kiosk Supported
Team Chat Supported
Video Conferencing Supported
Video Recording Supported
Visitor Management Supported
Web Conferencing Supported
Whiteboard Supported

Integrations

Microsoft Entra ID Supported
Microsoft Outlook Supported
Netarx Not Supported
Softbook Not Supported
WhatsApp Supported
Xoxoday Not Supported
Zoom Not Supported
Zoom Canvas Not Supported
Zoom Chat Not Supported
Zoom Clips Not Supported
Zoom Contact Center Not Supported
Zoom Digital Signage Not Supported
Zoom Phone Not Supported
Zoom Revenue Accelerator Not Supported
Zoom Rooms Not Supported
Zoom Scheduler Not Supported
Zoom Sheets Not Supported
Zoom Slides Not Supported
Zoom Virtual Agent Not Supported
Zoom Visitor Management Not Supported

Integrations

Microsoft Entra ID Not Supported
Microsoft Outlook Not Supported
Netarx Supported
Softbook Supported
WhatsApp Not Supported
Xoxoday Supported
Zoom Supported
Zoom Canvas Supported
Zoom Chat Supported
Zoom Clips Supported
Zoom Contact Center Supported
Zoom Digital Signage Supported
Zoom Phone Supported
Zoom Revenue Accelerator Supported
Zoom Rooms Supported
Zoom Scheduler Supported
Zoom Sheets Supported
Zoom Slides Supported
Zoom Virtual Agent Supported
Zoom Visitor Management Supported
Claim Virtual Front Desk and update features and information
Claim Virtual Front Desk and update features and information
Claim Zoom Workplace and update features and information
Claim Zoom Workplace and update features and information