VIZOR

VIZOR

Vector Networks
+
+

Related Products

  • Freshservice
    2,095 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • Atera
    2,094 Ratings
    Visit Website
  • ManageEngine ServiceDesk Plus
    1,946 Ratings
    Visit Website
  • Auvik
    675 Ratings
    Visit Website
  • JDisc Discovery
    30 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • Setyl
    48 Ratings
    Visit Website
  • EZO AssetSonar
    114 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website

About

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

About

Put automation to work for you with out-of-the-box tools - or support to build your own. Voleer’s data centers and powerful automation tools work with your technology to enhance visibility and provide more effective management of resources, security, data governance and more. Start using out-of-the-box automations within minutes to streamline your IT tasks and gain valuable insight into the systems you use today including Microsoft Teams, Azure, Microsoft 365, Zendesk, and more! Browse the Voleer Tools Showcase for featured automations in categories like security, cost optimization, and productivity. We’re adding new tools all the time! You won’t need any coding to launch Voleer tools, so onboarding is quick and easy. Just create an account and you’re ready to start using out-of-the-box tools to automate important IT tasks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

VIZOR is ideal for companies looking for a ITIL Certified Solution to effectively manage all IT assets including computers, Chromebooks and software licenses

Audience

IT Management solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2.00/year/user
Per employee or computer
Free Version
Free Trial

Pricing

$250 per month
Free Version
Free Trial

Reviews/Ratings

Overall 3.7 / 5
ease 3.3 / 5
features 4.3 / 5
design 3.3 / 5
support 3.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Seamless integration with Google Admin. Efficient tracking of repairs. Ability to link repairs of specific assets to staff and students. Improved inventory tracking and management efficiency compared to previous systems.
  • Vizor is extremely customizable, allowing our team to create a program tailored exactly to the operations and protocols of our organization. Setup was easy through our Google integration, and support is very responsive. The system is a very robust, easy to use and comprehensive ticketing and asset management system.
  • Great sales presentation. They do a good job on the demonstration. Very friendly sales people, way more responsive that their support.

Cons

  • There are some minor interface challenges, but they're easily outweighed by the platforms capabilities
  • Our hope is for the product to eventually incorporate receiving alerts when devices or user generates repeat tickets to help us develop intervention strategies.
  • They say that they offer a 30 refund window. However, their implementation process is terrible. We had two weeks of no communication for the roll out. We decided to cancel and they refused to refund after 30 days because, in their words, the issue wasn’t the performance of the product but their lack of communication. To me they are one and the same. Also, the UI and UX are terrible. Their documentation is an 800+ page PDF. Some customization required support involvement which I get, but we happen to need to frequently modify things that only support can modify and that’s just too inflexible for us.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Vector Networks
Founded: 1992
United States
www.vizor.cloud

Company Information

Voleer
voleer.com

Alternatives

Alternatives

MachPanel

MachPanel

MachSol
Freshservice

Freshservice

Freshworks
Alloy Navigator

Alloy Navigator

Alloy Software
GLPI

GLPI

TECLIB
CoreSuite

CoreSuite

CoreView

Categories

Categories

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

SaaS Management Features

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

License Management Features

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Integrations

Microsoft 365
Microsoft Azure
Amazon Web Services (AWS)
Azure SQL Database
Google Workspace
Lansweeper
Microsoft Dynamics GP
Microsoft Entra ID
Microsoft Excel
Microsoft Exchange
Microsoft Intune
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
PowerSchool
PowerSchool SIS
PowerShell
Zendesk

Integrations

Microsoft 365
Microsoft Azure
Amazon Web Services (AWS)
Azure SQL Database
Google Workspace
Lansweeper
Microsoft Dynamics GP
Microsoft Entra ID
Microsoft Excel
Microsoft Exchange
Microsoft Intune
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
PowerSchool
PowerSchool SIS
PowerShell
Zendesk
Claim VIZOR and update features and information
Claim VIZOR and update features and information
Claim Voleer and update features and information
Claim Voleer and update features and information