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About

User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →

About

AI Sales Rep with Person-Level Website Identification Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. Lower Funnel, Higher Value Leads Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. - 40 points of data about each prospect, including first name, last name, email address, and more. - Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet. - These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you. - Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. This is 100% automated. Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Small or Large Teams - Marketing, Sales, Support + Management.

Audience

B2B audiences of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$249.00/month
$249 - Business Plan
$1349 - Premium Plan
Free Version Not Supported
Free Trial Supported

Pricing

$299.00/month
$299/month
White Label Reseller - Please Call
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • 1. You get all the tools for your marketing needs in one place. 2. It helps our team to be more organized and user-oriented. 3. With the help of user.com, you can focus your time and resources on your customer instead of running around to find the data.
  • What I liked the most about User.com is it really saved a lot of our time because it has everything we needed. I love how we can manage a lot of aspects of our business in one tool, from marketing, organization, CRM, and a lot more!
  • User.com is a great CRM and task management tool. It made us feel we are optimizing our workflow. On a broader scale, it also works fantastic on marketing. No difficulty is there, new users can start using this tool in a short period. Helps to works in increased speed.
  • User.com caters to sales, marketing, management and customer support. It saves lots of time gives my teams a single piece of software where we are doing campaign management, organizing workflow, managing leads and helpdesk without implementing different tools.
  • The ability to streamline the marketing and CRM makes User.com a must-have business tool. The lead manager and marketing planner delivers exactly we want to boost sales. Marketing automation makes it handy.

Cons

  • 1. It is missing the feature of searching any word by keyword in the chat. 2. It does not support plugins integration like Grammarly which can be used for a grammatically error-free chat.
  • I haven't encountered anything I don't like at this point.
  • Task automation lacks many useful features. No other cons.
  • For a mid-size enterprise, it's not that powerful and has less ability in campaign management.
  • Never encountered any major negatives. It's a great tool.

Pros from Real Users

Pros

  • Visual Visitor has been a great tool for identifying website visitors and improving our outreach. Team is very responsive and extremely helpful.
  • Visual Visitor has allowed all 14 of my clients to capture more leads than ever before. The platform has provided valuable demographic information about their prospective clients, which has helped me to form their overall marketing strategies. The AI Agent makes it seamless and easy to capture revenue that they aren't currently capturing via other forms of digital advertising. This product has paid for itself, time and time again, making it a no-brainer for all of my current and future marketing clients.
  • Easy to use, great return on investment. Actionable data that can be remarketed to by other means and the ability to automate using a web-hook is fantastic
  • • Provides highly detailed insights into website visitors—including contact details, behavioral data, and page activity—which help in identifying promising leads. • Features an intuitive, user-friendly dashboard that makes navigating large amounts of data quick and efficient. • Seamlessly integrates with existing systems, allowing for automated follow-ups and streamlined workflows. • Offers consistent, proactive customer support and regular enhancements (such as AI-powered features) that keep the platform current and effective. • Helps convert anonymous website visits into actionable, sales-ready leads.
  • ✅ Better Lead Management – Filters out known customers so the AI Sales Rep focuses on new leads ✅ Improved Tracking – Provides valuable insights on B2B/B2C website visitors ✅ Responsive Support – Casey was knowledgeable and made the setup smooth ✅ Boosts Efficiency – Reduces manual work and improves lead handling
  • Visual Visitor has been doing visitor identification for a long time and they continue to innovate and set the standard in website ID software. Pros -nice visualization of data -exporting of lead list -API connectivity
  • -The product is incredibly effective and delivers measurable results. - Gotten fantastic feedback from our clients on the quality of leads generated. - The support team is always responsive, helpful, and goes the extra mile. - User-friendly platform that’s easy to learn
  • Visual Visitor is absolutely amazing. Nolan and the team have been super helpful as we have set up multiple accounts. I am amazed at how easy it is to use and, most importantly, the accuracy and quality of the matches it provides for us. The reports are always at our fingertips, and we are really excited to begin using the AI Sales Rep tool.
  • Provides clear insights into website traffic. Identifies exactly who is interacting with the site. Uncovers fresh, actionable leads. Highly effective for pinpointing leads and delivering results. Supports business growth by providing valuable data.
  • Identifying and connecting with the right people has boosted sales! Visual Visitor has simplified the sales process and allowed me to grow. Who wouldn't want to know who's visiting your website?

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

User.com
Founded: 2015
Poland
user.com

Company Information

Visual Visitor
Founded: 2009
United States
www.visualvisitor.com

Alternatives

Alternatives

Apollo

Apollo

Apollo.io
HubSpot CRM

HubSpot CRM

HubSpot

Categories

AB Testing Supported
Call Center Supported
Call Tracking Supported
Chatbot Supported
CRM Supported
Email Marketing Supported
Email Tracking Supported
Lead Generation Supported
Lead Management Supported
Lead Nurturing Supported
Live Chat Supported
Mobile Marketing Supported
Push Notifications Supported
Real Estate CRM Supported
Remote Work Supported
SMS Marketing Supported
WhatsApp Marketing Supported

Categories

Advertising Agency Supported
AI Sales Agents Supported

Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. These are the prospects we focus on, ensuring maximum impact for your sales efforts. Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly. Let our AI Sales Rep handle the identification and engagement, so your sales team can focus on closing deals. Our AI Sales Rep is dedicated to bringing you fresh opportunities. By focusing exclusively on net new prospects, we ensure your existing customers and known prospects are not retargeted. This precision approach allows your sales team to concentrate on converting new leads into loyal customers, maximizing your reach and efficiency without duplicating efforts. Discover the power of reaching untouched potential with our intelligent prospecting solution.

AI Sales Tools Supported
B2B Data Supported

Now that you know which companies are shopping for your product or service, finding Who To Contact is easy! Our B2B Contact data set is one of the largest in the world with over 706 million contacts. You are certain to find the person you need to contact.. And their co-workers!

Buyer Intent Supported

Reach Buyers Seeking a Solution Like Yours Get daily buying signals from companies you care about most, with market-leading B2B contact data — in one unified platform. Pipeline quality is improved because your teams are focused on a smaller number of active shoppers and not just someone who stopped by your trade show booth, for example. When sales reps focus on active buyers, they are naturally going to close more deals. Your prospect is starting their research. They have not started talking to vendors yet. The digital footprints created from this research effort creates a sales advantage. 36% of sales go to the vendor that responds first.

Email Tracking Supported

You’ll never want to send an email without it again. At Visual Visitor, we understand the power of email tracking. Our technology allows you to have insight into what happens to your email after you hit send. You’ll know when and where it was opened, how long it took to be opened and the number of times it was viewed. Knowing how your recipient interacts with what you send, enables you to perfect your engagement! Users can check any time on the Visual Visitor dashboard to see each prospect who’s opened your email. Perfecting your email strategy hasn’t been easier! See what happens after you click “Send.” With this email tracking tool, users receive both a desktop and email notification as soon as the prospect opens your email. Knowing how your recipient interacts, enables you to perfect your engagement! You’ll know the location it was opened from, the open date and time, total times opened, and how long it took for them to open it. Remove the guesswork!

Lead Generation Supported

The most powerful, most targeted, easiest-to-use email acquisition tool available. Grow your email subscriber base 30x or more. Leverage machine learning and artificial intelligence to grow your email list with consent-based subscribers. Who better to add to your email list than the current visitors on your website? We will add 40% of your recent U.S.-based website visitors to your email list without you lifting a finger! Engage your audience through email within a few minutes of visiting your site. Drive results and measure impact with personalized outreach to each customer, sent when visitors are most likely to engage. Add Your DSP, Social Media, Custom Audience, or Direct Mail to drive engagement further. Keep your brand front-of-mind until point-of-purchase. Email Validation is a method of verifying if an email address is valid and deliverable. We help you land your emails in the inbox and connect with your customers. Drive up your open rates and ROI.

Marketing Supported
Sales Intelligence Supported

Our excessively comprehensive data set of over 706 million contacts provides your sales team with actionable information. Direct dial phone numbers, Email addresses. Over 706 million up-to-date, accurate B2B contact records. We provide details about job responsibilities, accolades, work experience, education, web mentions and links to social media profiles. Who is your prospect’s boss? Who are your prospects’ co-workers? Our data set put those answers and many more at your fingertips. We ethically source our data, and we will never go through your emails to scrape names or phone numbers. We always adhere to the latest privacy laws, including the California Consumer Privacy Act (CCPA), as well as international data regulations. We protect our customers’ personal data and we gather data in accordance with all applicable regulatory guidelines.

Web Analytics Supported

In a world where only about 2 percent of website visitors fill out a website form, you’re missing out on the other 98 percent! That’s the case many businesses are facing when it comes to website traffic. At Visual Visitor, we’re putting an end to this by offering anonymous website visitor tracking allowing marketers to understand who lands on your website. When someone visits your site, our technology can record information such as company name, pages viewed, keywords searched, and other relevant information that would not have been available to you without it.

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Visitor Identification Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Supported
Statistical Relevance Analysis Not Supported
Surveys Supported
Test Scheduling Not Supported
Visual Editor Supported

Appointment Scheduling Features

Appointment Reminders Not Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Not Supported
Employee Directory Supported
IVR / Voice Recognition Not Supported
Mobile Access Not Supported
Virtual Call Center Supported
Web Conferencing Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Lead Nurturing Features

A/B Testing Supported
Campaign Management Supported
Drip Campaigns Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Supported
Performance Metrics Supported
Personalization Supported
Pipeline Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Not Supported
In-App Marketing Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Supported
Web Notifications Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Supported
Referral Tracking Supported
Segmentation Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Supported
Screen Sharing Not Supported
Softphone Supported
Task Management Not Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

WhatsApp Marketing Features

Alerts Supported
API Not Supported
Autoresponder Supported
Bulk Messaging Not Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Not Supported

Email Tracking Features

A/B Testing Not Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Supported
Visitor Identification Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Supported
Document Management Supported
File Sharing Supported
Project Management Supported
Task Management Supported
Time Tracking Supported

B2B Data Features

B2B Contact Data Supported
B2B Intent Data Supported
B2B Leads Data Supported
B2B Marketing Data Supported
Business Ownership Data Supported
Company Data Supported
Employee Data Supported
Firmographic Data Supported
Job Posting Data Not Supported
Salary Data Not Supported
Technographic Data Not Supported

Buyer Intent Features

B2B Lead Generation Supported
Channel Attribution Supported
Competitor Analysis Supported
Content Marketing Not Supported
CRM Integration Supported
Customer Journey Mapping Supported
Customer Profiles Supported
Intent Data Supported
Lead Notifications Supported
Lead Scoring Supported

Sales Intelligence Features

CRM Integration Supported
Data Cleaning Supported
Data Enrichment Supported
Data Import/Export Supported
Data Mining Supported
Data Verification Supported
Email Integration Supported
Lead Scoring Supported
List Building Supported
Performance Management Supported
Pipeline Management Supported
Predictive Modeling/Analytics Supported
Prospecting Tools Supported
Reporting/Analytics Supported
Sales Forecasting Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Gmail Supported
Google Analytics Supported
Keap Supported
Mailchimp Supported
Pipedrive Supported
Slack Supported
Trello Supported
Zapier Supported
AWeber Not Supported
ClearoutPhone Not Supported
Crowdin Supported
Direct Claim Solution Supported
FullContact Supported
Google Workspace Supported
HubSpot Customer Platform Not Supported
Insightly Not Supported
Rambox Supported
Web Tracks Supported
Weebly Supported
Zoho Connect Not Supported

Integrations

Gmail Supported
Google Analytics Supported
Keap Supported
Mailchimp Supported
Pipedrive Supported
Slack Supported
Trello Supported
Zapier Supported
AWeber Supported
ClearoutPhone Supported
Crowdin Not Supported
Direct Claim Solution Not Supported
FullContact Not Supported
Google Workspace Not Supported
HubSpot Customer Platform Supported
Insightly Supported
Rambox Not Supported
Web Tracks Not Supported
Weebly Not Supported
Zoho Connect Supported
Claim User.com and update features and information
Claim User.com and update features and information