UXArmy vs. UserTesting Comparison


UXArmy	UserTesting	+	+
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About UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your team’s access to critical insights, empowering everyone—from designers to product managers to marketers alike—to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant network—including one of the strongest panels in Asia—you’ll reach the right audience	About UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience UXArmy is designed for teams and individuals that need fast, reliable user insights. Whether you’re testing designs, fine-tuning user experiences, or validating marketing campaigns, our platform has everything you need to understand your audience and make smarter decisions.	Audience Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99 a month Start for free and scale as you grow! Paid plans start at $99/month with AI analysis, screen & video feedback, user interviews, and more. Enterprise solutions are available with custom pricing. All paid plans include full platform access Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I like the design, simple, good features, easy to use and support, it’s worthy Keep it up UXArmy 🙂👍🏻 Cons May be the price can be lower and compatibility for other OS.	Pros & Cons from Real Users Pros I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps. Cons The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information UXArmy Founded: 2012 Singapore www.uxarmy.com	Company Information UserTesting Founded: 2007 United States usertesting.com
Alternatives Lyssna	Alternatives Usersnap
Loop11	Dovetail Dovetail Research
Hubble	Applause
Userlytics	UserZoom UserTesting
Affect Lab View All	Hotjar View All
Categories Usability Testing Supported User Research Supported	Categories AB Testing Supported Consumer Video Feedback Supported Customer Experience Supported Mobile App Testing Supported Usability Testing Supported User Research Supported UX Supported Visual Feedback Supported
Usability Testing Features A/B Testing Supported Annotations Supported Audience Targeting Supported Heatmaps Supported Impression Testing Not Supported Mobile Testing Supported Moderated Usability Testing Supported Prototype Testing Supported Quantitative Metrics Supported Remote User Testing Supported Reporting / Analytics Supported Surveys and Feeback Supported Video Recording / Transcription Supported	Show More Features AB Testing Features Audience Targeting Supported Campaign Segmentation Not Supported Funnel Analysis Not Supported Heatmaps Not Supported Landing Pages / Web Forms Not Supported Multivariate Testing Not Supported Split Testing Not Supported Statistical Relevance Analysis Not Supported Surveys Not Supported Test Scheduling Supported Visual Editor Not Supported Mobile App Testing Features Functional Testing Supported Installation Testing Not Supported Interruption Testing Not Supported Memory Testing Not Supported Performance Testing Supported Usability Testing Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Not Supported Prototyping Supported Screen Activity Recording Supported Unmoderated Testing Supported Usability Testing Supported User Journeys Supported User Research Supported
Integrations Adobe XD Not Supported Atlassian Rovo Not Supported Condens Not Supported Desktop.com Not Supported EnjoyHQ Not Supported Figma Not Supported Google Calendar Not Supported Jira Not Supported Jira Work Management Not Supported Microsoft Outlook Not Supported Pendo Not Supported Rally Not Supported Shift Not Supported Slack Not Supported Trello Not Supported axe Auditor Not Supported Show More Integrations	Integrations Adobe XD Supported Atlassian Rovo Supported Condens Supported Desktop.com Supported EnjoyHQ Supported Figma Supported Google Calendar Supported Jira Supported Jira Work Management Supported Microsoft Outlook Supported Pendo Supported Rally Supported Shift Supported Slack Supported Trello Supported axe Auditor Supported Show More Integrations View All 16 Integrations
Claim UXArmy and update features and information Claim UXArmy and update features and information	Claim UserTesting and update features and information Claim UserTesting and update features and information