isolved

isolved

isolved HCM
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About

TriNet has been a trusted leader in providing comprehensive HR solutions tailored specifically for small and midsize businesses for over 30 years. This longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction. TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities. TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs.

About

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and midsize businesses across industries seeking comprehensive, compliant, and scalable HR outsourcing solutions for payroll, benefits, and workforce management

Audience

Small, Medium and Enterprise level companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

TriNet's pricing model is characterized by transparency and predictability. TriNet charges a flat fee per employee for administrative costs, with payroll taxes, benefits, and workers' compensation presented as separate invoice line items. This approach allows clients to clearly understand what they are paying for each service. Unlike some competitors who charge a percentage of payroll, TriNet's fees do not fluctuate with salary increases, bonuses, or supplemental income, which helps with cost predictability.

Key pricing features of TriNet include:

- Flat PEPM fee for admin costs.
- Payroll taxes are charged only up to wage base limits; employer pays FICA on net wages after deductions (e.g., Section 125), unlike competitors who charge on gross wages.
- Transparent invoicing with line-item details for all charges.
- TriNet clients retain Section 125 tax savings, whereas some competitors retain these savings as part of their fees.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.3 / 5
support 4.2 / 5

Pros from Real Users

Pros

  • This is by far the best HRIS system I have used. It is easy to navigate for both administrators and employees. It interfaces with our recruiting and accounting software. Reporting capabilities are amazing. Thank you for such a user friendly product!
  • This product handles most HR needs. This is great for our company since we are lean and adding an entire role just for HR is a tough call.
  • UX Interface and web page design, relatively low price, no issues with pages crashing or server system errors or outages.
  • I love the simplicity, practicality and effectiveness of using TriNet to perform human resource management tasks. The TriNet interface is intuitive and easy to use for any type of user, and provides everything needed to quickly and efficiently manage our human resources department and the lifeline of each employee from hiring to termination.
  • Great graphical representation of employee performance. Makes easy for payroll services. Easy to manage employees. Easy and detailed staff work profile and project details.
  • We have used TriNet for a few years now. We switched from ADP, and we love it. The interface is super user friendly, dashboard gives you a good idea on where you are standing with your payroll, and even phone app is very simple to use. I really like the reporting tool as compared to other payroll admins.
  • TriNet makes it very convenient to manage business employees. Excellent monthly performance review. TriNet makes it easy and fast to pay staffs.
  • TriNet it is a HR service provider. Helps in growing business, increases productivity. Easily accessible features. Mobile and desktop both versions are available. Provides full HR services. Manage payroll. Easy to use and navigate. Build renowned and healthy culture in company.
  • The level of integration and ease of use on the user end makes this a great solution for any employee. Our employees given a stress-free experience starting from day one, with an intuitive onboarding process, and an easy to manage portal for their day-to-day HR needs.
  • We are utilizing the platform for onboarding paperwork, background checks, etc. mostly, but we also utilize the org chart feature which is extremely helpful for new and old staff to reference. The platform itself is extremely user-friendly. There are templates preloaded for different employee types so you have a really great starting point for onboarding new staff. The org chart helps simplify staffing and is a great resource for not only new hires, but existing staff as well. When onboarding a new hire, it takes care of all the necessary forms, background checks and alerts you when an employee has passed each step. I would highly recommend Zenefits for a busy company looking to simplify its hiring process. The training resources available on the system were in my day 1 todo and are very helpful.

Pros & Cons from Real Users

Pros

  • I am a trainer for time and attendance. They clients like that isolved makes it easy to track time and that they do not have to manually enter it on the time entry grid
  • I love the integrations of all of there assets with Sam AI. It really helps me to be able to find answers very fast.
  • All the functionalities The ability to build reports with so many fields that are available Their recent changes in design
  • I'm new to payroll and to isolved and the learn and grow courses were extremely helpful. I especially liked that they had hands on learning at the end of most videos/courses.
  • What I like most about isolved is the all-in-one platform that combines payroll, HR, benefits, and workforce management in a single solution. It helps streamline processes, improve efficiency, and provides a user-friendly experience for both administrators and employees. I also appreciate the ongoing product enhancements and the support available when assistance is needed.

Cons

  • isolved is not helpful for clients that track labor. They find it cumbersome. The reporting is not the best for this either.
  • The only con I have is my inability to reach my dedicated customer service agent when I need them.
  • Some labor allocation reports are very limited Labor allocation functions are limited too.
  • Have not run into any cons so far. The only suggestion I have is to add the ability to title client notes so we don't have to click into each one to see what it contains.
  • Overall, I have had a positive experience. If I had to identify an area for improvement, it would be continued enhancements to reporting capabilities and system navigation to make certain tasks more intuitive and efficient.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

TriNet
Founded: 1988
United States
www.trinet.com

Company Information

isolved HCM
Founded: 1986
United States
www.isolvedhcm.com

Alternatives

Alternatives

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BambooHR

BambooHR®
Workday HCM

Workday HCM

Workday
Sage HR

Sage HR

Sage

Categories

TriNet PEO simplifies benefits administration by providing small and medium‑size businesses with access to comprehensive benefits typically reserved for larger organizations. Through its all‑in‑one HR platform, TriNet manages enrollment, compliance, carrier relationships, and ongoing plan administration, reducing administrative burden while helping employees easily explore and select the right benefits. HR Plus (TriNet's ASO product) provides a scalable, technology-driven benefits administration solution designed for small to growing businesses that prefer outsourced HR support without engaging in a co-employment model. HR Plus offers cutting-edge benefits administration technology that simplifies benefits tracking and management, allowing clients to use their own brokers or TriNet’s broker partners. The service includes dedicated HR experts who provide best practice guidance on benefits administration and compliance,

With TriNet Contractor Payments, companies can onboard contractors through self‑service tools, collect required documentation with e‑signatures, and pay them efficiently through multiple payment options—all from one platform. Contractors gain mobile access to tax documents, while businesses benefit from automated Form 1099 generation and a single, secure place to store contractor records. This streamlined approach reduces administrative burden and helps organizations build an agile, cost‑effective contractor workforce.

TriNet enhances the employee experience and supports talent retention by offering tools and expertise that help employees grow, stay engaged, and feel supported. It strengthens alignment between employees and company goals through performance management features like real‑time feedback, accessible past reviews, and clear goal tracking. TriNet also provides extensive learning opportunities with 500+ targeted courses for skill building and continuing education, plus leadership training to develop future leaders.

Employer of Record Supported

TriNet acts as an Employer of Record (EOR) using the PEO model. This means TriNet helps handle payroll, benefits administration, risk mitigation, and compliance. Advantages include access to big-company level benefits, risk mitigation services including Employment Practices Liability Insurance (EPLI), expert HR guidance, streamlined HR administration, and compliance support. TriNet also offers integrated global workforce solutions via partnerships with EOR providers for international employees, providing a unified platform experience. This arrangement reduces administrative burden, mitigates employment-related risks, and helps businesses attract and retain talent with competitive benefits.

TriNet empowers businesses to hire, manage, and pay global talent with ease through integrated partnerships with leading global employment platforms. Companies can recruit and onboard international employees quickly, gain confidence with built‑in global compliance guidance, and offer localized, big‑company benefits to compete for top talent worldwide. With unified data views, single sign‑on access to global partners, and streamlined workflows across borders, TriNet eliminates the complexity of global employment so organizations can scale faster, operate compliantly, and build globally distributed teams without barriers.

Global Payroll Supported

TriNet empowers businesses to hire, manage, and pay global talent with ease through integrated partnerships with leading global employment platforms. Companies can recruit and onboard international employees quickly, gain confidence with built‑in global compliance guidance, and offer localized, big‑company benefits to compete for top talent worldwide. With unified data views, single sign‑on access to global partners, and streamlined workflows across borders, TriNet eliminates the complexity of global employment so organizations can scale faster, operate compliantly, and build globally distributed teams without barriers.

Human Resources Supported

TriNet provides a comprehensive, unified HR solution designed to assist small and midsize businesses across the full spectrum of human resources needs. Their platform integrates payroll processing, benefits administration, risk mitigation, and compliance support into a single, easy-to-use system. TriNet offers specialized industry-specific expertise and consultative services, enabling companies to navigate complex HR challenges efficiently. With access to premium benefits typically available only to large enterprises, advanced technology including a modern HR platform and mobile app, and a dedicated team of HR professionals and consultants, TriNet helps businesses streamline HR administration, improve employee experience, mitigate risks, and focus on growth. Their services also include strategic HR guidance, workforce analytics, and comprehensive support for compliance and employee relations, making them a trusted advisor and partner for businesses at every stage of growth.

Payroll Supported

TriNet streamlines payroll processing for small and midsize businesses by automating tax calculations, benefit deductions, and time tracking—all within a single, easy‑to‑use platform. It reduces administrative burden with end‑to‑end payroll support, including payroll tax filing and compliance assistance, integrated expense management, and real‑time digital tools for hours, breaks, and PTO. With direct deposit, mobile pay access, accounting integrations, and self‑service features, TriNet helps ensure accurate, timely pay runs so companies can stay compliant and focus on growth.

PEO Supported

TriNet PEO delivers a complete HR solution that helps small and midsize businesses reduce administrative burden, stay compliant, and offer big‑company benefits. With 30+ years of expertise, TriNet combines modern HR technology with personalized support—covering payroll processing, risk mitigation, compliance, and access to premium benefits. By leveraging TriNet’s scale, industry‑tailored guidance, and all‑in‑one platform, companies can focus more on growth and spend less time on HR complexity.

TriNet delivers a performance management solution that helps organizations build alignment, strengthen engagement, and drive productivity. Through user‑friendly tools for goal setting, real‑time feedback, one‑on‑one coaching, and streamlined review cycles, TriNet empowers employees and managers to stay connected and focused on business priorities. Its approach is backed by experienced organizational development consultants who work with your team to design a performance strategy aligned to your culture, values, and growth objectives—ensuring meaningful feedback, clearer accountability, and stronger talent development across your organization.

TriNet streamlines workforce management by supporting the entire employee lifecycle—from onboarding to performance reviews—through integrated tools and expert guidance. It centralizes employee records, automates onboarding, simplifies time‑off and schedule tracking, and unifies goal‑setting and feedback within one platform. TriNet also provides best‑practice support for sensitive moments like terminations or performance issues, helping teams stay compliant, organized, and focused on growth.

Categories

Employee Giving Supported
HCM Supported
Human Resources Supported
Payroll Supported
PEO Supported
Time & Attendance Supported
Time and Expense Supported
Time Clock Supported
Time Tracking Supported

Benefits Administration Features

Claims Management Not Supported
COBRA Administration Supported
Deduction Management Not Supported
Disability Insurance Administration Not Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Supported
FMLA Administration Not Supported
For Brokers Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Supported
HIPAA Compliant Not Supported
Life Insurance Administration Supported
Online Benefits Enrollment Supported
Premium Billing Not Supported
Provider Management Not Supported
Retiree Administration Not Supported
Retirement Plan Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Not Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Payroll Features

401(k) Tracking Supported
Attendance Management Not Supported
Benefits Management Supported
Check Printing Not Supported
Compensation Management Not Supported
Deductions Management Not Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Not Supported
Customizable Templates Not Supported
Individual Development Plans Not Supported
On-going Performance Tracking Not Supported
Peer Appraisals Not Supported
Review Cycle Tracking Not Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Not Supported
Weighted Performance Measures Not Supported

Benefits Administration Features

Claims Management Supported
COBRA Administration Supported
Deduction Management Supported
Disability Insurance Administration Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Supported
FMLA Administration Supported
For Brokers Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Supported
HIPAA Compliant Supported
Life Insurance Administration Supported
Online Benefits Enrollment Supported
Premium Billing Supported
Provider Management Supported
Retiree Administration Supported
Retirement Plan Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Payroll Features

401(k) Tracking Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Giving Features

Corporate Giving Supported
Donation Management Supported
Employee Assistance Funds Supported
Fundraising Supported
Goals Tracking Supported
Grants / Dollars for Doers Not Supported
Impact Reporting Not Supported
In-Kind Giving Not Supported
Matching Gifts Supported
Volunteer Management Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Not Supported
Overtime Calculation Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Integrations

JazzHR Supported
RemotePeople Supported
Shapes Supported
Bonusly Not Supported
Branch Not Supported
Carta Supported
Expensify Supported
NOVAtime Not Supported
Okta Supported
POSitouch Not Supported
QuickBooks Online Supported
Ramp Supported
TD Bank Merchant Solutions Not Supported
Tapcheck Not Supported
The Hartford Not Supported
TimeDock Not Supported
Vestwell Supported
hrPad Not Supported

Integrations

JazzHR Supported
RemotePeople Supported
Shapes Supported
Bonusly Supported
Branch Supported
Carta Not Supported
Expensify Not Supported
NOVAtime Supported
Okta Not Supported
POSitouch Supported
QuickBooks Online Not Supported
Ramp Not Supported
TD Bank Merchant Solutions Supported
Tapcheck Supported
The Hartford Supported
TimeDock Supported
Vestwell Not Supported
hrPad Supported
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