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Audience

Companies interested in a comprehensive and powerful HCM solution

About UKG Pro

UKG Pro is our award-winning human capital management (HCM) solution that helps simplify complex HR processes and provide powerful insights about your workforce. Marrying deep functionality and artificial intelligence (AI) technology with an intuitive, best-in-class user interface, UKG Pro makes it easier for HR and business leaders to optimize performance and improve work experiences for their people. From big-picture data to zooming in to the individual employee’s journey in a matter of seconds—UKG Pro can support even the most complex organizational needs in HR, payroll, time, and talent. Gain one, comprehensive view of all your employee data, including insight into your global teams. Discover the most powerful payroll engine in the industry today, and simplify the most complex tax processes. Deliver a personalized, candidate-centric experience to potential employees, and make it easier for recruiters to assess the right fit.

Integrations

API:
Yes, UKG Pro offers API access

Ratings/Reviews - 7 User Reviews

Overall 4.9 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.6 / 5
support 4.6 / 5

Company Information

UKG
Founded: 2020
United States
ukg.com

Videos and Screen Captures

UKG Pro Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

UKG Pro Frequently Asked Questions

Q: What kinds of users and organization types does UKG Pro work with?
Q: What languages does UKG Pro support in their product?
Q: What kind of support options does UKG Pro offer?
Q: What other applications or services does UKG Pro integrate with?
Q: Does UKG Pro have an API?
Q: Does UKG Pro have a mobile app?
Q: What type of training does UKG Pro provide?

UKG Pro Product Features

Attendance Tracking

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported
FMLA Tracking Not Supported

Benefits Administration

Employee Benefits Administration Supported
Online Benefits Enrollment Supported
COBRA Administration Not Supported
Claims Management Not Supported
Deduction Management Not Supported
Disability Insurance Administration Not Supported
FMLA Administration Not Supported
FSA Administration Not Supported
Flexible Spending Accounts Not Supported
For Brokers Not Supported
For Employers Not Supported
HIPAA Compliant Not Supported
Health Insurance Administration Not Supported
Life Insurance Administration Not Supported
Premium Billing Not Supported
Provider Management Not Supported
Retiree Administration Not Supported
Retirement Plan Management Not Supported

Business Intelligence

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Compensation Management

Compensation Assessment Supported
Compensation Calculation Supported
Compensation Plan Modeling Supported
Compensation Statements Supported
Employee Reward Programs Supported
Incentive Programs Supported
Organizational Charting Supported
Salary Planning Supported
Bonus Management Not Supported

Employee Engagement

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Supported
Performance Management Supported
Pulse Surveys Supported

Employee Recognition

Goals Supported
Leaderboards / Activity Tracking Supported
Nominations Supported
Performance Management Supported
Manager-to-Peer Recognition Not Supported
Mention Management Not Supported
Peer-to-Peer Recognition Not Supported
Rewards Catalog Not Supported
Rewards Points Not Supported
Social Recognition Not Supported
eCards Not Supported

Employee Scheduling

Employee Database Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Group Scheduling Not Supported
Shift Scheduling Not Supported
Vacation / Leave Tracking Not Supported

HCM

Human Resources

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Onboarding

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Job Description Management Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Supported
Training Management Supported

Payroll

401(k) Tracking Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported
Tax Compliance Not Supported

Performance Management

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Supported
Customizable Templates Supported
Individual Development Plans Supported
On-going Performance Tracking Supported
Self-Appraisals Supported
Skills Assessments Supported
Peer Appraisals Not Supported
Review Cycle Tracking Not Supported
Self Service Portal Not Supported
Weighted Performance Measures Not Supported

Recruiting

CRM Supported
Interaction Tracking Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Resume Parsing Supported
Self Service Portal Supported
Assessments Not Supported
Background Screening Not Supported
Internal HR Not Supported
Recruiting Firms Not Supported
Reference Checking Not Supported

Scheduling

Alerts/Notifications Supported
Real-time Scheduling Supported
Room Booking Management Supported
Appointment Scheduling Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Reservations Not Supported
Resource Scheduling Not Supported

Succession Planning

360 Degree Feedback Supported
Career Development Supported
Competency Scale Supported
Employee Profile Supported
Goal Management Supported
Organizational Charting Supported
Performance Management Supported
Recruiting Management Supported
Succession Management Supported
"What If" Scenarios Not Supported

Talent Management

Career Development Planning Supported
Compensation Management Supported
Competency Management Supported
Employee Lifecycle Management Supported
Goal Setting / Tracking Supported
Job Description Management Supported
Onboarding Supported
Performance Appraisal Supported
Recruiting Management Supported
Succession Planning Supported
Training Management Supported

Time Clock

Biometric Recognition Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Hourly Employee Tracking Not Supported
Salaried Employee Tracking Not Supported
Sick Leave Tracking Not Supported
Vacation / Leave Tracking Not Supported
Workstation Tracking Not Supported

Time Tracking

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Workforce Management

Budgeting & Forecasting Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported
Contractor Management Not Supported

UKG Pro Additional Categories

UKG Pro Verified User Reviews

Write a Review
  • An UKG Pro User
    Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A little overwhelming at first but good overall"

    Posted 2022-01-25

    Pros: Love the org chart and ease of accessibility to pay stubs. The ability to see all of your deductions and change them when needed.

    Cons: The interface at first seemed like a LOT and it was hard to find certain things due to the naming of the page. But I am not sure if that is an internal thing or UKG.

    Overall: Great platform overall once I learned how to use it. The org chart comes in handy for me on a daily basis. So that is great to have on hand.

    Read More...
  • Lorrie F.
    Brand Designer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "UKG Workforce central as the best solutions program "

    Posted 2021-03-21

    Pros: Working with all types of scenarios that require workforce augmentation is a reality with UKG Workforce central, especially if they are atypical scenarios that require a quick solution to work incidents.

    Cons: Controlling all the results involved in a workforce optimization process is quite complicated even with Workforce, although the software compensates for this by offering a much more assertive quality of feedback for each operation.

    Overall: We really like the fact that the platform makes it easier for employees to evaluate the quality of the service. UKG Workforce central makes the costs of covering recruitment sessions much lower, which is excellent for companies with a lot of temporary staff. If you plan to greatly reduce the costs that would be involved in managing processes to train staff or to generally optimize the outlook for work, UKG Workforce central is surely the most cost-effective option you can get.

    Read More...
  • Gerald C.
    Legal Assistant Office Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "UKG Pro Human Resources Solutions, an all-in-one offering"

    Posted 2021-03-20

    Pros: From running reports to making changes to advisor tax settings, UKG Pro is easy to navigate and find what we're looking for. In the busy world of payroll, making things easier helps with efficiency.

    Cons: The delay in responses in resolving tax cases entered into the Client Service Portal is the biggest issue they had over the years. They have made an effort recently and yet I have seen an improvement, but there is still room for further improvement.

    Overall: UKG Pro's overall abilities to utilize each and every module and meet the needs of the business. Great for paperless options, streamlining the new hire process, recruiting, hiring, payroll, performance management and general HR changes. The monitoring module interface has helped us improve insight in the many business areas from turnover to labor distribution. It reduces the time it takes us to perform administrative tasks. For our consultants, we often use self-service which helps consultants feel motivated.

    Read More...
  • An UltiPro User
    Senior Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Employee payroll solution"

    Posted 2020-08-22

    Pros: Good interface makes it easy to use and navigate through the app
    Detailed insights to salary including planning feature
    Additional features like time management and reporting
    Quick support compared to some other tools

    Cons: Needs more advanced savings planner for adding tax details.

    Overall: UltiPro is a great tool for salary management and removes the hassle of reading salary slip, planning and calculating tax.

    Read More...
  • Spencer B.
    CFO
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very Robust"

    Posted 2020-07-20

    Pros: This product is extremely robust and is able to handle all HR situations that I have come across. Very well designed software.

    Cons: The cost of this product makes it prohibitive to many small and medium businesses. It is more expensive than all other HR/Payroll software.

    Overall: This software is designed for large companies and due to the cost of the software, must be considered and contrasted against other software. Weigh the features you want to ensure you select the correct software.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best employee management tool"

    Posted 2020-07-06

    Pros: UltiPro is a talent management technology. Its cloud based software helps in HR, engagement service, scheduling and payroll as well. Their products are so innovative that it breakdowns the barriers between the people and the work. Our HR loves this software as it makes so easier to get what they need like company update and payment information. Very easy to navigate. AI powered tools.

    Cons: UltiPro is user friendly and intuitive software. Earlier there was no notification was showing but now it's been updated. Loved it.

    Overall: Good customer service. Employee management tool has best features like it creates, store, share, access, sign and delete employee files. Very reliable and secure software. It can be accessed anytime, anywhere and on any device. User friendly interface.

    Read More...
  • An UltiPro User
    Software Developer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An excellent Payroll solution"

    Posted 2020-06-13

    Pros: Simple layout
    Time Management
    Great Technical support
    Salary planning
    Recruitment process helper
    Reporting feature

    Cons: Tax processing needs improvement
    Recruiting model can be enhanced more

    Overall: UltiPro is an excellent payroll management tool for both employee and admin. Apart from payroll, it provides recruitment and time off management features, great for personal employee as well as HR use.

    Read More...
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