isolved

isolved

isolved HCM
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About

Time Doctor is a Workforce Analytics platform that gives managers actionable insights to improve team productivity and performance. Unleash the potential of data-driven decision-making and experience industry-leading visibility with Time Doctor. Time Doctor provides 3 layers of insights: - Team Insights: Integrated time tracking to give managers peace of mind knowing their teams are working effectively - Manager Insights: Workforce management tools that empower managers to better support and coach their teams - Company Insights: Actionable workforce analytics that improve visibility, processes and profitability across all teams Enterprise organizations, outsourcing companies and businesses worldwide are using Time Doctor to get better profitability, productivity, and accountability for their remote, hybrid, and in-office teams. Join Time Doctor’s 245k+ active users lifting productivity by 22% on average.

About

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals and teams who work at home, remote, or in an office seeking a time monitoring solution

Audience

Small, Medium and Enterprise level companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99/month/user
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.3 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • This platform has given me complete monitoring, although it lacks certain features it is still useful for any company that needs to improve work performance, so I will mention the positive points that are most useful to me when I am using this platform: + It allows multiple windows of all the computers that are being monitored within my company, this was very useful to be able to have a quick perspective of who is doing their work and who is not, although I have a problem with this function, it is still a good one characteristic. + I can see in real time everything my employees are doing, as well as record in order to have support in case there is an inconvenience due to lack of work activity. I can have those recordings both in Time Doctor and download them to my computer so I have the recordings available at all times. + It works even if there is no internet connection, this is very useful because I can make sure that every minute that passes during working hours is recorded in case of some mishap with the internet connection, it has happened to me several times in which the connection and Time Doctor was intact. + It is very easy to navigate, it can seem like a very overwhelming platform with its tools taking up a large part of the user monitoring panel, however, it is easy to adapt to locating where your tools are and using them at any given time. Its interface needs to be polished a bit, but that would remain a negative aspect that I will write about later. + Time Doctor notifies me when an inactivity occurs by a user who is not doing anything at all. This is very useful in case you cannot have the view of all the screens in case there are many employees to monitor. In addition, this platform detects when there are patterns, thus being able to detect fraud when an employee applies software to deceive the system. + Generates very complete reports of all the activity of all the users that are being monitored, this is very useful for the human resources department when they are evaluating the performance of the employees and thus apply a correction or simply discard said employee who does not comply with business hours.
  • Time Doctor helps to increase productivity in remote employees. The analytics it shares is highly accurate and detailed. Provides real-time data to the administrator. Screen monitoring works flawlessly.
  • 1.- Its interface is very complete with respect to the functions it has to carry out a correct follow-up. There is nothing that Time Doctor lacks compared to other time tracking software, I have done an intensive analysis comparing other software and I have concluded that this one is more complete in relation to the costs of the plans they offer. 2.- One of the features that caught my attention about this software and that made me choose it as a time tracking platform at work is that I can track the time usage of each employee of the company without even requiring a connection. to Internet. Many softwares, in most cases today, all have to be exclusively connected to the Internet and that hinders the ability to use said software in case you do not have a connection. With Time Doctor it has not been like that since it is configured locally and I can include within the configuration to be able to manage it from another device through the internet in case it is required. 3.- It integrates very well with project collaboration software as in the case of Trello, allowing this to have better monitoring when we want to know if the employees are carrying out their assigned tasks of a project and thus meet the deadlines proposed by the client. . It improves productivity to be able to track time within the company when I can integrate platforms and thus be more informed about what my employees are doing. 4.- I can create a screenshot of the employee whom I am tracking regardless of the number of screens open, managing the time tracking of other employees. It is very useful to be able to do this when I need to save evidence of something that I want to notify the employee of what he is doing wrong to correct him. In general, most people use windows cutouts, use the "Print Screen" of the keyboard or use some other external software, which is not very useful when you have many windows open so it is better to do it directly within Time Doctor and save automatically. 5.- It is very difficult to fool this software, before being able to implement it within the company. Time Doctor detects if an employee is really not being productive and analyzes each movement that the user makes on the computer, it can detect patterns in case an employee is cheating and immediately notifies me so that I can be alert. It also notifies me when a user is taking a break longer than they should when no action is taking place or alerts me when they use disallowed software or browse distracting sites during business hours.
  • Time Doctor is a fantastic software to have a correct monitoring of the work time of each of your employees, the main thing that I like about this platform is that it has a silent mode, this mode allows you to hide this application inside the computer, achieving that the users or the employees cannot know that they are monitoring it. Another thing that I like about this platform is that it is very precise when it comes to measuring the work time of each employee, since it detects the time that the employee is inactive on the computer and does not count it as work time. work, this is a very important function as it measures the correct time. I also like that this platform records all the pages the employee visits and also the apps they use.
  • ° Allows you to take a screenshot of the applications you are using at that moment as well as which applications or sites you visit frequently. This helps a lot when we need an employee to be able to manage their time at work by performing assigned tasks without any distraction. ° It is very customizable since it is not only an interface with flat colors and simple, but I can visually adapt to each employee who is being monitored in terms of their work force and thus clearly see the different times managed between employees having any condition . ° Not only can I take a screenshot at any random moment of the work session, but I can also record a specific moment if required, and I can also see the report pages of the entire day that an employee was on their computer. ° Breaks can be taken by modifying the platform by programming or simply placing it manually, since sometimes breaks are randomly made periodically so as not to tire employees of monotonous work. ° The report generator can be displayed at the determined time that I require it, thus being able to increase the productivity of my work team. This is very good since when you did not carry out a manual follow-up, it is enough to leave the automatic follow-up and every week review how efficient each employee was within the work environment. ° I can track anywhere because TimeDoctor is multiplatform. So I don't need to be glued to my laptop all day to know how my employees are doing when they're at work. ° It also shows me the idle time in case I am not on a break schedule. So I can see if the employee is being productive and also that I am always automatically notified when that happens. This function helps me a lot in case I am busy doing my work within the company and I am not monitoring my employees.

Cons

  • - My computer slows down when I'm looking at multiple desktops at once, it seems like this isn't very optimized or it just consumes a lot of resources. I had not anticipated this, so it makes the process of supervising my employees more tedious since I have to do it one by one or when I detect inactivity. - Tech support response time is a bit slow, if you deliver good solutions, but it takes time to get immediate solutions. This causes loss of time when you want to achieve a complete monitoring job and it is interrupted by some failure, so if you could improve the response speed it would be fine for me. - The dashboard should improve its interface, it is very complete and I like that it has all the features available without so many clicks. However, I prefer a cleaner and simpler user interface to just focus on monitoring my employees without so many features on top of it is more practical, at least for me it is. - It would be nice if a break could be taken, for example, to go to the bathroom without the counter adding minutes of inactivity. I have had complaints from employees about this problem since their activity time has stopped when they have had to go to the bathroom. bathroom and it has seen a negative impact on their working hours. This would be useful as you would not have to do an intense inspection on what happened while the computer was idle but just receive a notification when an employee needs a few minutes to do their business without harming you. - Apparently a little expensive, if it weren't for the fact that I have to maintain productivity within my company using monitoring, I would not have paid for the services of this platform since the return on investment is somewhat neutral, productivity practically compensates for the price but not increase the income of my company. - The Chrome extension is not very useful and also sometimes it does not update automatically, which on computers with few resources is a nuisance because for me the extension was a solution, but apparently it has its drawbacks.
  • The user interface is not friendly for me. Need to watch tutorials to learn about its features.
  • 1.- I have problems with some software that I use on the company's computers. This software seems to use the same function that Time Doctor uses and it seems to intervene in employee monitoring. This has had several consequences with the employees because it seems that they were not doing anything during their working hours when they were not, but this platform was interrupted by other software, thus having to overlook many uncomfortable situations of confusion. 2.- I would like the control panel to be simpler, thus being able to view only the necessary functions to carry out a daily follow-up or I would like to have the ability to modify the functions of the different sections of this platform to be able to choose what I want to leave and what I want to remove to make monitoring work easier. In addition, I also wish that it could have a dark mode so as not to tire my eyes when I am tracking an employee, lately any platform / application / software allows that function and it seems that Time Doctor is lagging behind in that option. 3.- I honestly don't understand why on several occasions the mobile application closes or crashes, making this waste my time when I want to perform live monitoring of employees. It seems that the Time Doctor team is not serious about improving the performance of the mobile application knowing that nowadays almost everyone has a smartphone and does many things on it, including work. So a positive point if they improve that aspect. 4.- The technical support is a bit slow in responding to any questions or inconveniences, at one point it took up to three days to be able to take my ticket and attend to my message which required help in a configuration, this delayed my work a lot company and I couldn't monitor well during those days trying to solve the problem by myself.
  • One of the main negative things about this platform is that you cannot configure the activities that will be carried out within the working time of each employee's working day, for example, if you want to divide the working hours for each of the daily activities, you can't You can do it within this platform, since this platform will only tell me the work time and cannot record the completion of an activity in a specified time. Another negative thing is that the mobile app within the iOS devices is quite basic, this app is only capable of measuring the working time of the employees and does not provide you with more detailed information, it cannot know which page they visited and what applications they used, to know that information you must use the version for computers.
  • ° The mobile application sometimes gets stuck but it is a matter of waiting. Apparently no matter how modern a device I count, TimeDoctor is not well optimized and even more so when there are too many employees added to the platform. That makes my phone explode due to the poor performance that this platform gives. ° The implementation and configuration was quite a process, since we were not used to this type of platform. So think hard and report before purchasing any plans with this platform because also the learning curve is steep and you will generally need trained personnel from human resources or any other department that knows about this platform to do a good job in monitoring employees. . ° I can tell when a person is inactive since they are not typing yes or by moving the mouse more, however it does not mean that they are not going to go if nothing but that they took a little time to think, this sometimes gives a lot to say because yes It is true that an employee needs to think to support a client and it takes time to provide solutions, so if the person in charge of monitors does not move the mouse or write, the employees will think that he is not doing his job and that is not the case. They should improve that system, more than anything when it is an automatic monitoring, because manually it hardly happens because obviously you can record the screen or see the logs. ° I would like the employee being monitored to have the opportunity to explain why he stopped his productivity at some point in his work hour. In this way we avoid conditions and we do not have so many false positives in terms of complaints from employees who are supposedly not performing their respective duties.

Pros & Cons from Real Users

Pros

  • All the functionalities The ability to build reports with so many fields that are available Their recent changes in design
  • I'm new to payroll and to isolved and the learn and grow courses were extremely helpful. I especially liked that they had hands on learning at the end of most videos/courses.
  • What I like most about isolved is the all-in-one platform that combines payroll, HR, benefits, and workforce management in a single solution. It helps streamline processes, improve efficiency, and provides a user-friendly experience for both administrators and employees. I also appreciate the ongoing product enhancements and the support available when assistance is needed.
  • Easy to use, clean look. lots of functionality that our clients can learn and use. They are always updating and adding things too.
  • So far, my experience with isolved has been positive. The platform has been easy to navigate, and the training and onboarding tools have helped me get up to speed in my new role. I appreciate having everything organized in one place.

Cons

  • Some labor allocation reports are very limited Labor allocation functions are limited too.
  • Have not run into any cons so far. The only suggestion I have is to add the ability to title client notes so we don't have to click into each one to see what it contains.
  • Overall, I have had a positive experience. If I had to identify an area for improvement, it would be continued enhancements to reporting capabilities and system navigation to make certain tasks more intuitive and efficient.
  • Some glitches that don't get fixed quick, certain restrictions on abilities within the system
  • As a new user, there is a learning curve when first navigating all of the different features and modules. Some areas could benefit from additional walkthroughs or guidance for first-time users.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Time Doctor
Founded: 2011
United States
www.timedoctor.com

Company Information

isolved HCM
Founded: 1986
United States
www.isolvedhcm.com

Alternatives

Alternatives

Workday HCM

Workday HCM

Workday
Sage HR

Sage HR

Sage
ProHance

ProHance

ProHance India Private Limited

Categories

Remote Work Supported
Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Categories

Employee Giving Supported
HCM Supported
Human Resources Supported
Payroll Supported
PEO Supported
Time & Attendance Supported
Time and Expense Supported
Time Clock Supported
Time Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Not Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Not Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Not Supported
Overtime Calculation Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Benefits Administration Features

Claims Management Supported
COBRA Administration Supported
Deduction Management Supported
Disability Insurance Administration Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Supported
FMLA Administration Supported
For Brokers Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Supported
HIPAA Compliant Supported
Life Insurance Administration Supported
Online Benefits Enrollment Supported
Premium Billing Supported
Provider Management Supported
Retiree Administration Supported
Retirement Plan Management Supported

Employee Giving Features

Corporate Giving Supported
Donation Management Supported
Employee Assistance Funds Supported
Fundraising Supported
Goals Tracking Supported
Grants / Dollars for Doers Not Supported
Impact Reporting Not Supported
In-Kind Giving Not Supported
Matching Gifts Supported
Volunteer Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported

Payroll Features

401(k) Tracking Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Not Supported

Integrations

Ameego Not Supported
Beekeeper Supported
Bitbucket Supported
Desktop.com Supported
JazzHR Not Supported
Jira Service Management Supported
Odoo Supported
POSitouch Not Supported
Phabricator Supported
Plutio Supported
Podio Supported
Quickwork Supported
Simplex Not Supported
The Hartford Not Supported
Todoist Supported
Wells Fargo Business Checking Not Supported
WordPress Supported
WorkflowMax Supported
Xoxoday Not Supported
Zenkit To Do Supported

Integrations

Ameego Supported
Beekeeper Not Supported
Bitbucket Not Supported
Desktop.com Not Supported
JazzHR Supported
Jira Service Management Not Supported
Odoo Not Supported
POSitouch Supported
Phabricator Not Supported
Plutio Not Supported
Podio Not Supported
Quickwork Not Supported
Simplex Supported
The Hartford Supported
Todoist Not Supported
Wells Fargo Business Checking Supported
WordPress Not Supported
WorkflowMax Not Supported
Xoxoday Supported
Zenkit To Do Not Supported
Claim Time Doctor and update features and information
Claim Time Doctor and update features and information
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