TicketlineBodanius
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Related Products
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About
Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
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About
VibeVaults is a hosted visual client-feedback widget for agencies, design studios, and freelancers. Add a script tag to a client website so invited reviewers can pin feedback to page elements without creating an account or installing a browser extension. Each report includes a screenshot and page, browser, screen, console-log, and failed-request context. Teams review submissions in a dashboard, reply in real time in the same thread, and move reports through review statuses. Shared review links and individual invitations support client feedback rounds; a read-only public board is available on Pro and above. Its MCP server lets compatible AI tools such as Claude, Claude Code, and Cursor read reports, with reply and status updates available only when account members grant write access. Plans vary by workspace and team-member limits; a 14-day trial is available without a credit card.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify merchants and their customer-support teams handling order-related customer requests.
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Audience
Visual client feedback pinned to the live site, for agencies and freelancers.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29/month
Starter is $29/month, Pro is $49/month, and Business is $149/month. Annual billing saves 20%. Plans include a 14-day trial with Pro features and no credit card required; there is no free plan.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBodanius
Founded: 2021
United States
ticketline.app/en/
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Company InformationVibeVaults
Founded: 2026
Hungary
www.vibe-vaults.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Claude
Not Supported
Claude Code
Not Supported
Cursor
Not Supported
Shopify
Supported
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Integrations
Claude
Supported
Claude Code
Supported
Cursor
Supported
Shopify
Not Supported
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