PhaseWare TrackerPhaseWare
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Related Products
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About
ThriveTracker, "The Ultimate Mobile & Web Tracker for Media Buyers and Performance Marketers" is the most advanced performance marketing tracking solution for today’s high volume media buyers, agencies, affiliates and direct response marketers. The platform offers industry-leading customer support and a 14-day free trial, allowing users to see how easy it is to build, track, analyze, and optimize campaign traffic through its state-of-the-art user interface. Also, ThriveTracker is the only mainstream tracking option to be available as either a self-hosted solution, or a cloud-based system, the latter of which is hosted on the largest and most secure Amazon Web Services infrastructure available. We focus on campaign management so you can focus on competition, strategy and scale. As a ThriveTracker User, you can kiss excel spreadsheets goodbye and tell those overpriced trackers to get lost. Our tracking platform has all the tools you need.
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About
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Marketers interested in a mobile and web campaign management platform solution for affiliates
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Audience
Software, mortgage, and internal IT teams
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49.00/month/user
PhaseWare Cloud - $49 per user per month (per named license) or $89 per user per month (per concurrent license
On-Site - $799 per user per named license or $1450 per user per conccurent license
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationThriveTracker
Founded: 2014
United States
thrivetracker.com
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Company InformationPhaseWare
Founded: 2005
United States
www.phaseware.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Agentforce 360 for Nonprofits
Not Supported
FunnelFlux
Supported
Go2mobi
Supported
MobFox
Supported
Outbrain
Supported
PropellerAds
Supported
Revcontent
Supported
Taboola
Supported
TrafficJunky
Supported
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Integrations
Agentforce 360 for Nonprofits
Supported
FunnelFlux
Not Supported
Go2mobi
Not Supported
MobFox
Not Supported
Outbrain
Not Supported
PropellerAds
Not Supported
Revcontent
Not Supported
Taboola
Not Supported
TrafficJunky
Not Supported
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