TradesBackboneMartello Systems
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Related Products
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About
The Service Pilot is an all-in-one CRM and automation platform for service businesses, connecting leads, quotes, scheduling, invoicing, payments, reviews, customer communication, reporting, and growth workflows. It helps window cleaning, pressure washing, gutter cleaning, lawn care, HVAC, plumbing, roofing, cleaning companies, contractors, pool service, and other home-service businesses quote faster, schedule smarter, automate follow-ups, collect payments, and keep customers coming back from one platform.
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About
TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Window cleaning, pressure washing, gutter cleaning, lawn care, HVAC, plumbing, roofing, cleaning companies, contractors, pool service, and other home-service businesses.
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Audience
Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$147/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationThe Service Pilot
theservicepilot.com
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Company InformationMartello Systems
Founded: 2026
United States
tradesbackbone.com
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Categories |
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Integrations
Make
Not Supported
Mycel
Not Supported
QuickBooks Online
Not Supported
Stripe
Not Supported
Zapier
Not Supported
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Integrations
Make
Supported
Mycel
Supported
QuickBooks Online
Supported
Stripe
Supported
Zapier
Supported
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