TextBack

TextBack

GoTextBack
The Color of AI

The Color of AI

5.0 out of 5 stars
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About

TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.

About

The Color of AI is an AI receptionist for small businesses that answers incoming business calls 24/7, including after-hours and overflow calls. It can book appointments in Google Calendar, transfer a caller to a person when requested, and email a summary after each call. Businesses configure call handling online and review calls through a dashboard. The service helps businesses respond to customer inquiries, capture booking requests, and track calls when staff cannot answer the phone. It is offered as a web-based subscription with monthly plans that include a set number of call minutes. Online setup is available the same day, and a seven-day free trial is available with cancellation at any time. The receptionist supports calls in English and Spanish.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local service businesses.

Audience

US small businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • they have the coaching segment, so you can coach the AI to say the mood that you wanted to say in, which mood. That's pretty crazy. They have the flow, the call flow, to pinpoint changes in a second. Very easy to work with once you get the concept of the call flow

Cons

  • Learning phase, but once you learn it, this is amazing.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GoTextBack
United States
gotextback.com

Company Information

The Color of AI
thecolorofai.com

Alternatives

Alternatives

AssistCall

AssistCall

Starling Global
Ola Eve

Ola Eve

EEAT

Categories

Categories

AI Receptionists Supported

Integrations

Google Calendar Not Supported

Integrations

Google Calendar Supported
Claim TextBack and update features and information
Claim TextBack and update features and information
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Claim The Color of AI and update features and information